20% return fee at THIS location. Also has a 10 day return window only. Other locations have no…read morecharge returns.

Worst experience ever Purchased an item from them and then did not need it. Brought it back a few…read morehours later only to be told they do not accept returns. What year is this? I could've just purchased it from Amazon, Walmart, Canadian Tire, or a million other places and gotten far better service than this. Ruth was not very polite either. Rude and awful. Shop elsewhere!

Amazing clean dealership these guys know what's it's all about. From the front counter to the parts…read moreeven the service manager is licensed they offered me an express assessment and I was diagnosed within 2 hours. Although the repair took 20 hrs at least I could schedule my load and get on with my life. Thanks guys and best price in town too!!

Most of there work they send to other shops. if u go to any of there locations they send a lot else…read morewere and u pay for a markup on someone else work example I brought my truck for spring work and rented one for the day. I deliver around Hamilton. I was driving on burilington street in Hamilton and saw my truck at a place called parkdale spring. when I went inside I did not say it was my truck and asked what they do here. they said everything but mostly spring work which was what my truck was in need of and at metro for. I asked if they do a lot of work for metro and they said yes they drop off trucks here all the time. if u are a business and cannot do the work like metro cant do here tell me don't charge me what ever some one else does and mark it up. I will never go to them again.

The sales team will do anything to get your signature even if its blatant lies. Then they treat you…read morelike a worthless nobody upon delivery even if you just dropped over 75k on a new vehicle. They will also keep your purchased vehicle's info in their website's used vehicle inventory for months after to promote as a loss leader to lure unsuspecting prospective buyers. The service department does try but also cannot be trusted to get the job done right even after the third time! Steer clear and head to a dealership that actually cares.

My name is P. Richard from Hamilton. I recently purchased a 2019 Dodge Ram fom Milton Chrysler. My…read moresales person was Rhonda Payne who is a Liar and a thief. Then I met the Sales Manager Alex Cochrane which is a bigger Liar and a bigger thief. I traded my 2021 Jeep Cherokee which they did not know had snow tires they gave me 47500.00 trade in and they told me I had to leave the snow tires with the Jeep as he says it is the Law which was Bullshit. I purchased the snow tires on a 90 day no interest no payment then when I traded the Jeep I was told the tires had to be paid off before the trade which they were going to pay for then I found out they added the 1838.00 to the contract. I wanted my snow tires back because I paid for them not Milton Chrysler and they would not give me my tires back. Part 1 of 7

1st visit- kept the car for 5 days (for a 2 day job) and never returned my calls. Main problem was…read morea broken door handle. I also pointed out that I was having electrical dashboard trouble since the car was still under warranty. They could not isolate or fix the problem. Told me to return when the problem was more consistent. 2nd Visit- Brought car back 6 months later when Dashboard was almost inoperable and was told that since the warranty had expired 4 months prior they would not fix it with out a substantial amount paid despite the fact that they had made note of the problem on 1st visit. Car is 2.5 years old and has less then 42000 km on it.

Your review helps others learn about great local businesses…read more Sure, they are great when they sell you the car. Then your transmission goes after only 93,000km and its all "Sorry your warranty expired in November"...and tell you their policy is 5 years or 160,000kms. I will never be buying from the dealership again. The lack of compassion shown during a time we need it most is ridiculous. I was in touch with head office, like I was advised, and they didn't do anything either...but they did offer to email me any promotional deals....gee thanks. Except I will never again be buying and vehicle related to Chevy, Buick, GMC or Cadillac so you can save your promotional emails.

Left my car on Wednesday. Five call = five broken commitments to call back. unbelievably bad…read morecustomer service. The person the put my call to the service department was nice. It is Friday and I have no car, no prognosis or timelines. just a trail of broken promises.

My husband & I recently bought a new Santa Cruz. We dealt…read morewith sales rep Paul Vella & Sales Manager Dave Cross. I can't say enough good things about these two individual. They were easy to deal with, very knowledgeable and extremely friendl. Paul was very helpful in assisting us to set up our Appleplay and syncing with our phones. I was also have impressed with the follow up call we received from Paul a couple of days after we bought our car to check in with us. I would definitely buy another vehicle from these 2 men

Professional and fair service with prompt diagnostics and reporting! Nice people! Once again, I was…read moreable to see this good service.

Sai Automotive is my go-to Milton mechanic. Vijay is very honest and will only suggest the services…read moreyour vehicle requires. His prices are always better than other private mechanics and significantly cheaper than any dealership. I have been going to Vijay for the past four years for a variety of services and each time has been seamless. When there were follow-up issues based on his work, they were always addressed free of charge. Vijay is highly skilled, works with integrity and his main concern is your satisfaction. He is very patient, will always take time to explain the work to be done and will provide all information required to help you make an informed decision. He has earned my trust and I would highly recommend his shop.