We brought my husband to Heritage after a traumatic experience at another facility. We are so…read morehappy with our decision. The most important thing we were looking for in a facility was quality of care. Heritage has it. The staff is very attentive and responsive to any questions or concerns. The size of the facility is a very good fit for us. Often times other residents' families tell us how much they like the staff and quality of care, which affirms our belief that we picked the right place. Kip, the owner, is very engaged with the staff and residents. It gives me comfort that if I ever had a concern that he would address it promptly. Very pleased with Heritage.

Having moved my mother at the beginning of April to The Heritage from another local facility, I am…read morebeyond happy with the care she is receiving. The way the facility is organized encourages a home-like feeling. The fact that The Heritage is privately owned -- not part of a chain -- shows. The staff care about the residents and take the time to get to know and understand them. They are amazing at working with families to handle difficult situations discreetly and effectively. The staff are amazing at keeping families in the loop regarding the care of their relative. They are responsive to my sister and me when we reach out with questions or need assistance. This was absolutely the right choice for my mother.

The Visiting Nurses attended to my husband as he was struggling in his last days with leukemia…read more The could not have been more kind and helpful. They gave my husband and me both medical and emotional support and helped us face his demise with compassion and love. I am sorry for the other reviewer's experience, but I have nothing but wonderful things to say about the Douglas County Visiting Nurses.

Sandy not only socially isolated my mom, refusing to take her out of the house to do anything…read moredespite her capability in doing so and my agreement with Linda (the owner) from the outset, but also failed to check my mom's feet regularly even though she informed me she would given she had a nursing background. On top of it all, they bailed on me without notice two weeks in a row. Very unprofessional and poor service.

This is a wonderful local small family business run in Johnson county, Kansas. Not only have they…read morekept Val clients safe from covid in 2019 and 2020 but they continue to work hard and the staff is wonderful professional and true gems to work with. Every reference from each client have been marked exceptional . Linda is a wonderful owner as well as boss to her people who works closely with all her clients and staff.

Coco Cares is an experienced, independent, home healthcare provider serving a wide area around…read moreManhattan, Topeka, and other Kansas cities. If I could give 10 stars, I would! Owner Coco (Heather) Williams and her employees offer every service needed for excellent in-home care at any level. I came to Topeka from California for only 2 weeks to care for my brother, whose ongoing cancer treatment has left him extremely frail, weak, and unable to care for himself. I initially called Coco just for transportation to his upcoming chemo infusions, but I quickly understood we needed her for so much more, both before and after I left for home. She efficiently gets him to his medical appointments in a private car, stays with him as necessary for procedures, and helps confer with his medical team. In addition, she takes him home, makes him comfortable in the lift chair where he spends all his time, gives him his meds 4 times a day, does the laundry, cleans the kitchen, does other light house-keeping, takes messages, encourages him to eat and drink at regular intervals, takes care of toileting, bathing, dressing, and other needs, and basically does whatever is necessary. Not only does she supply the essentials, but she brings a wonderful, caring attitude to her work. She loves people, and it shows. Coco DOES care! My brother brightens up whenever she walks in the door, and they carry on pleasant conversations about their respective lives. She also supported me insofar I had been acting as caregiver and organizer of his bills and so on. When I flew home, I was confident he was in the best, most competent hands. I have to add that my brother is a difficult old man of 70 even before the cancer, and his memory and judgment have been adversely affected by "chemo brain." As a result, he regarded most of my own attempts to help with anger, resistance, and suspicion. Coco, in contrast, has the magic touch with him! She is such a lovely person and somehow understands him in a way I do not. Gaining his cooperation greatly helps him to possible recovery. My brother didn't qualify for Medicare payment, and he isn't yet ready for hospice. Private home care service was our only alternative, and Coco honestly turned out to be the ideal provider! It's never inexpensive to have people come in for care, but Coco's charges seem less than what I was told by larger, more bureaucratic providers. She's quite reasonable, in fact. She comes on whatever schedule we need, including very-early-morning arrival for toileting, and returns later in the day for meds and meals. Finding Coco Cares is the best thing that could have happened for us, and I highly recommend her to others, whatever the level of care needed. FIVE (TEN!) STARS!!

If there are angels among us, Coco is one of them. She is everything I could've asked for. She is…read morecapable, observant, tuned in. She provides wonderful health care, and does it with respect, dignity, and a sense of humor. She has earned my trust. I highly recommend Coco Cares.

Amazing care! High quality staff, great communication, and exceptional patient experience!read more

I am writing to formally express my deep concern and disappointment regarding the lack of care,…read morecompassion, and understanding I have received from the Financial Assistance Department. I recently sought assistance for medical bills related to my delivery and my newborn daughter's NICU stay in July 2024. Due to ongoing billing issues, these charges were not finalized or reflected on my account until much later. As a result, I submitted my financial assistance application in September 2025, as soon as I became aware of the finalized balances. However, I was informed that coverage would only apply from September 26, 2024, through September 26, 2025, and that the department is unwilling to backdate the assistance to cover the period when the actual services occurred. I was also told that backdating is only allowed by a few days in limited circumstances. This decision feels unfair and inconsistent with the intent of financial assistance programs designed to support patients facing unexpected and significant medical expenses. At the time of my child's birth, I had no way of knowing the final amount I would be billed or that I would require financial assistance. I find it unreasonable that the department is unwilling to consider the delays caused by internal billing issues, which were completely outside of my control. Additionally, after numerous emails, phone calls, and conversations with both the billing and financial assistance departments, it has become clear that there is a serious lack of communication and coordination between the two. Both departments appear to misunderstand or be unaware of each other's internal processes, resulting in confusion and frustration for patients like myself. I am fully prepared and experienced to write a detailed review regarding the operations of these departments if this issue is not appropriately resolved. Unless this matter is reconsidered and handled fairly, I intend to contact the Kansas Department of Health and Environment and the U.S. Department of Health and Human Services to file a formal complaint regarding the administration and fairness of your financial assistance program. I respectfully request a prompt review of my case and a written response addressing this issue.

Staff welcoming ready to assist an recommend their favorites food is served hot and does not…read moredisappoint

I had been touring many facilities in the area and from day one this place exceeded my…read moreexpectations. The staff was friendly, the facilities were clean, and the environment was warm and inviting. My mom suffers from dementia and Pegasus Landing is giving her an opportunity to adjust to the environment and community before just locking her into a memory care wing. My mom has done amazing, she is very happy, and it is such a relief knowing she is being cared for and loved the way we want her to be. Excellent staff! Denise is amazing and very helpful with everything you need.

I needed to find a qualified hand therapist and was fortunate enough to find Sami Fuller at the…read moreNall location. She specializes in the hand and is extremely knowledgeable, helpful and provides great care. The office staff is also friendly upon greeting which makes for a positive experience.

The nurses provided are wonderful, caring individuals who have worked with each of my parents…read morefollowing surgery. A special thank you to Sandy who has coordinated their care the past two yesrs. Keep up the good work and god bless you.