Beautiful store and very knowledgeable staff. I legitimately could spend all day here!read more

Whenever I need plants or bushes. I choose to drive to Avon and visit this location. This place…read moreis huge. And mostly under cover. The last time I was there it was very rainy. So having the cover made it so much easier to choose what I wanted. There are some things that are outside. But the majority of their products are under cover. The prices are not that bad. Very much in line with a garden center. The staff is friendly when you can stop them from running around. They are always moving and helping people out.

The store was in decent order, easy to find, and (fairly) well staffed…read more I don't remember the woman at the counter's name, but she was very friendly. I'd certainly come back to this location if/when I'm in the area.

Sure Michaels is a typical arts and crafts store but I really appreciate the Kids Club - it's…read moreAMAZING!!! Be sure to check online for the upcoming sessions and to sign up. Most events are less than $5, some are FREE!!! So sign up, bring the kiddos in, complete the craft, and the amazing Michaels team with clean up the mess. I highly recommend these activities in the colder months!!! Great job!!!!

To Whom It May Concern,…read more I'm reaching out as a local mother of three who feels completely let down--and honestly, ignored--by a situation that has quickly turned from frustrating to physically painful. Less than two months ago, I purchased what I believed was a quality mattress from Levin Furniture in Avon Lake. This was not an impulse purchase--it took me months of hard work to afford something I thought would provide comfort and support for my family. Instead, in under eight weeks, the mattress has developed a 1¼-inch divot where I sleep. Every single night, I am essentially laying in a hole. I wake up sore, achy, and exhausted. My back pain has gotten to the point where I've had to schedule physical therapy just to deal with the discomfort this mattress is causing. No one should be in pain from something they just purchased--especially something as essential as a bed. What has been even more upsetting is the complete lack of accountability. I've spoken with Teresa in the service department, who simply repeats that the Sealy warranty requires a 1 1/2-inch indentation before anything can be done. Until then, I've been told there is "nothing they can do." At the store level, both Ken and John, the managers, have also told me there's nothing they can do and that everything goes through the service department. So where does that leave me? I'm stuck in the middle--sleeping on a defective mattress, in pain every night, while being passed from one person to another with no one willing to take responsibility. The focus isn't on the fact that the product failed in less than two months--it's on whether it meets a technical measurement so it doesn't cost anyone anything. That's not customer care. That's avoidance. So on Saturday, May 16, I will be taking a stand--literally. Along with my three children, their friends, and neighbors, we will be peacefully protesting with the very mattress that has failed us. We are asking for accountability, awareness, and fair treatment for consumers who work hard for what they have. I believe this is a story many families can relate to. When you spend your hard-earned money on something essential, you shouldn't be told to wait until it gets worse before anyone will help. I would truly appreciate the opportunity to share my story and bring attention to this issue. Thank you for your time and consideration.

A little over 2 years ago, I purchased a leather chair from Levin and the extended warranty. Today…read moreI tried to file a claim because my chair arm has a split. They denined to honor the claim. The chair is not even 3 years old. I will never do business with Levin again. When I purchased the chair I was told I needed the warranty because I had a dog. My dog did not do the damage but I stated that he did because they told me I needed a reason and since I was told I needed the warranty in the first place because I had an animal, I figured I was covered. WRONG! It was just a way for them to get more money for their already bloviated prices. Horrible Service, Poor quality If I could give a zero rating, I would. Purchased warranty under false representaton.

This store makes it super easy to do business. I was able to ask multiple questions, send over my…read morelogo and pay by credit card all by email. If you have a JPEG logo for example there will be a fee (which was under $50 with tax) to have Hometown convert the logo into the file type required for embroidery. When I went into the store to look at the logo once it had been digitized I was able to have changes made to it - delete words and realign other words. The staff were super helpful telling me what is common in terms of logo width and font size. If you have a logo already made they can pretty much execute any drag and resize action you could want. If you don't have a file already, while they don't design logos, they can set you up with stylized words. The staff were super patient as I picked out the colors to be used bringing me spools of thread to compare against each other and against the shirts I brought in and the digital image of my logo. I find their prices super reasonable and everyone was very friendly. It was just $12 per shirt that I wanted to have embroidered. I didn't buy the clothing there, but they had a retail floor of clothing and hats and a half ream sized catalog that you could purchase anything you could imagine from. My shirts were ready for pickup a week later and I was really happy with the quality and colors. I will certainly drop off more shirts soon and I'm thinking some hats too and maybe some of those cloth grocery bags.

Our company has been working with Hometown Threads for the past handful of months for company…read moret-shirts and hoodies. The entire staff has been incredibly helpful throughout the process. It's incredibly fortunate to have a local company in the area. From several past experiences, the design phase(s) was drawn out and the turnaround time(s) exasperating & frustrating to say the least. At HT, it was a smooth, streamline process which delivers a quality product. Makes our decision very easy when it comes to future ideas. It's always nice to do business with people & places that are truly passionate for what they do!

Danielle in custom framing did an absolutely EXCEPTIONAL job helping me. She told me all my…read moredifferent options and helped me stay in my budget. She went above and beyond to make my shopping experience a great one and if I come back to this store its because of employees like danielle :)

I took my painting to Michaels Westlake for framing. Sept. 25, 2022. They promised by Oct 9th, said…read morethey would call. SO, mid Oct. I stopped in and it's not ready yet. They called 10 days later and said it was done. When I went to pick it up I noticed that the borders were uneven and all different. The sales person in framing said Oh, we'll fix that for you and we'll call you. SO, Dec. 2nd I stopped in and I wanted to see the manager. I found a so called manager who rooted around the frame shop and found my painting in a stack of unfinished work. Said they would call me. It's now December 9th. I tried to find a responsible person at corporate or on line to no avail. They have my money and my painting.

You can find almost anything here in almost any color! Huge variety and selection of everything…read morefrom pet goods to kitchen, bathroom, living space, kids toys etc. This location is clean and well organized with a friendly helpful staff on board. Always end up finding what I'm searching for and sometimes more! Prices are great and they have selections of all varieties if you desire higher quality options. I love the travel series products sourced worldwide.

Avoid this store if you expect transparent pricing. I found book clearly marked with a price tag,…read morebut when I went to checkout, the manager said it was the wrong price. When I pointed out the tagged price, the staff/management refused to honor it. Very poor customer service and false advertising. Save yourself the hassle and shop somewhere that respects its customers.

My 83 year old mom and I went in to look for a sofa that has shorter seat cushions and a classic…read morestyle. Quality brands, clean lines, and a nice fabric selection are in full supply. Katie and Renee were friendly, engaging, and knowledgeable. We'll be back soon! The client experience was exceptional for us!

We had an excellent experience selecting more furniture from Brian's…read more Renee and the staff are extremely professional and laid back, not only do they know their products, but they do not pressure you! It is great to shop again at a local family business who represents American manufacturers. The furniture is premium quality, and the pricing is better than what larger furniture stores are charging for stagey, disposable furniture that a child could carry. You will find the furniture at Brian's to be of the quality that your parents may have had, however stylish and current. With the quality of the furniture, coupled with the choices of available leather & fabric; you can customize any room in your home at a fair price! Rob & Bridget Avon, Ohio

Showroom visit I had…read moreseen commercials on the tv and decided to check out their store location. I enjoyed the experience with no interaction or pressure from the sales team. I thought their prices were reasonable and they have clearance section in the back of the store. I brought my daughter along and she loved that they had a little snack area. It kept her happy while we looked around.

Do not buy furniture from this store! The delivery guys were late and caused us to miss our…read moregranddaughter's graduation party! One of the chairs to the dining room table was not on the truck. One of the other chairs was damaged and one was lop sided! The table itself did not connect correctly in the middl! They offered to replace the dining room set, but there was a lot of confusion as to when they were going to deliver! The bedroom set that we purchased has a horrible chemical smell! Horrible experienc!