TAMMY MACDONALD - KATIE MESSER - GEOFF ALDERS - SARAH DUNBAR 1-Star Review I have been a customer of Go-To-Insure for over four years, but their complete lack of professionalism and accountability has forced me to take legal action. They failed to update my renovations and heating system despite me informing them. They included my detached structure in the policy but later claimed it was a liability. Instead of owning their mistakes, they refused to provide me with my own records when I requested copies of all communications with their brokers. Now, they have cut off all communication, proving they have no interest in taking responsibility. This company does not care about customer service or fair treatment. If they make a mistake on your policy, they will blame you instead of fixing it. They are refusing to engage in good faith, and I will be pursuing legal action against them. If you want an honest, reliable insurance broker, look elsewhere--this company will leave you stranded when you need them most. Cheers, Josue Pilon read more

I have been with Cambridge SIA for over 20 years now. About 3 years ago my usual agent was switched to an agent named Sarah. Since the moment we chatted that woman has been nothing but nasty and sarcastic while discussing and insurance issues. She should not be working with the public. I've begged my company to be switched from this unprofessional lazy nasty worker to someone else. My mother, my brother and myself are insured there. They have scammed all of us by taking out insurance payments early, or doubled. I've just recently was charged for two vehicles. The one I drive now. And my old one. Sarah forgot to take insurance off my old vehicle and I've been charged for two vehicles for two months. And they have no plans to refund it.. I'm disgusted. My mother, my brother, his wife, and I will be leaving this company. We are giving our one months notice asap Bottom line: do not use Go To Insurance. They will scam you out of every penny you have. Try any company but this one. read more