Stephanie is awesome! She's very welcoming, and I can tell she is passionate about what she does…read more She really does her best to provide the proper treatment for what ails you. She seems like the type that cares about the patients and isn't in it strictly for the money. By the way, her prices are very reasonable! :-) The office itself is cozy, clean, air-conditioned (yay!), very quiet and gives you a sense of exclusivity and privacy. There was relaxing music in the background that whispered in my ear while receiving my acupuncture treatment. The table was so comfortable that I found myself falling asleep even before the treatment started. Before the treatment started, she took inventory of what was troubling me and let me know what treatment to expect from there. She took her time with treatment and gave feedback on what she observed and the effect that treatment would have on me. She really seems to know her stuff, and I felt very comfortable discussing conditions that were bothering me without feeling judged. I will definitely be back for acupuncture and for herbal medicine, which I've always wanted to try. I would recommend her to anyone. :-)

I'd been looking for a decent acupuncturist since moving to Boston 9 (!!!!) years ago. It took…read morealmost a decade, but I finally found one. Stephanie is attentive, soothing, and can put me into a state of bliss in a matter of minutes. Seriously. I get woozy (in a good way) and almost always fall asleep during treatment. It's that relaxing. An hour of having needles stuck in me is the only thing I've found that will calm down my Type-A bullshit (other than high doses of Xanax. Acupuncture is probably the better option). And she's super reasonable. Not having to pay $100 an hour for rush-job acupuncture is worth 5 stars alone. Plus, cupping! Always amusing to have insane looking bruises on your back when you are.... **ahem** ...with a new boy. Fun times.

Aquatic PT - Broken water heater in pool (no warning), dangerous for patients…read more I'd like to say that I have had a great experience at the Boston Sports Medicine location in Davis Square. This review is only for the aquatic PT/Kristen, at the Allston location. I made an appointment for aquatic PT this December. Since it takes me an hour to travel to Allston, I booked a few weeks in advance to get an appointment after work hours. I wasn't told at any time in advance that the pool water heater does not work properly. (Approximately 90 degrees is standard for aquatic PT and the BSM Allston website says that the pool is always kept at 88-90 degrees.) Even directly before I got in the water, Kristen emphasized that the pool was heated. It was clear when I got in the water that it was below room temperature; I would estimate 60 degrees. Seconds later, after I got in the water and commented on the cold temperature, Kristen said that the pool doesn't heat fully in winter and other patients regularly bring long sleeved shirts to wear in the pool. Kristen told me the heat was set to 92. She said she turned it up at my request, but the water remained extremely cold. I wish I had been told about this issue when making the appointment as I would never have come in to begin with. The next day I woke up with very painful muscle spasms that have not alleviated days later. I made calls to other physical therapists the next day, but I will now have to wait over a month to get an aquatic PT appointment elsewhere. The PT said she had other aquatic therapy patients who have the same muscular concern I came in for, so I thought it would be safe to stay in the pool despite the discomfort. I told her how cold it was and my concerns of potential muscle spasms, and I was shivering intensely and she didn't seem to care. She didn't check how cold the water felt at any point, or express any compassion. I'm so upset by how I was treated. I am struggling greatly with the resulting spasms, which would have been entirely preventable if BSM Allston had been honest and straightforward about their facilities. They absolutely should not be offering aquatic PT under these conditions, let alone without telling patients until they're in the pool.

Love the staff, especially my therapist - Aisling. She is excellent!…read moreShe listens and helps accordingly. I am currently going here following surgery and Aisling has been awesome. She doesn't rush me, but doesn't let me slack either. You can tell she's knowledgeable. I feel very confident being treated by her. This is the only place around here with Aquatic therapy (1 person pool with treadmill). Last place I went to was in Waltham in a shared pool, where the kids are jumping over you. I certainly appreciate this aquatic therapy in a private setting. If you are in need of PT, certainly give this place a try! Ask for Aisling or any of the wonderful staff, I have also worked with Caylie (spelling?) Who's also awesome. They have plenty of free parking as well.

For many years I've been to physical therapy so many times due to several back injuries and I have…read moreto say Rachel (from their Central Square location) has by far been the best physical therapist I have had. She is not just knowledgeable and right on point about a treatment plan that has helped me me get stronger and in considerable less pain, but she really listens to where I'm at in this journey and adapts my routine and talks through the whole picture- not just pain, but what daily activities can be shifted and identified for me to feel better. She is THE BEST! Get an appointment with her!

Great place to get PT from. The therapists are caring and knowledgeable about their work. The…read moreoffice staff seem so kind and both front and back areas of the clinic seem cohesive.

I used this PT place 3 times and liked my therapist Jessica Simbro. she did a great job with my…read moreShoulder Achillies and knee. however the appointment staff , back office and customer service is the worst. when covid hit I was 2 weeks into therapy for a achilles rupture. i was left high and dry. no phone call , no offer for zoom , zip. now I am recovering from a new surgery and have spent hours trying to simply get and appointment. i am in the system as a client. i call. no response, text , email and book online to later find they simply cancel the booking. too bad. wonderful therapist with a heartless company that does not care about patients.

Best PT ever- one on one sessions with real results. Clark is one of the most talented and…read moreexperienced PT coaches - you can only get better.

My call with Asmaa Jackson to schedule an appointment at the Kendall location was the most…read moreinefficient/excruciating call ever. What should have taken 3 minutes took 20.

Danielle was a wizard! I had gone in with a sprained ankle that was taking longer to heal than I…read morehad expected and within a week she made it 200% better. The pain and swelling improved significantly and she taught me some exercises to strengthen my core and hips which I had no idea needed strengthening. Truly helped me out of my funk and would highly recommend this place! The receptionist was also very professional and efficient... the place was clean, adhered to social distancing guidelines and very pleasant!

No one is better the Dr. Chris Cordima. From a family of Chiropractors he has learned well. I…read morewent their in pain with a lower back minor trauma issue and for the first time in a while I left pain free. Highly recommended -all safety for Covid was being observed and I can tell Chris has many skills. A warm office that made my trip easy. Don't live in pain go get the relief you deserve!

Just called in hopes to make a new patient appointment. I asked if they took my insurance (Cigna)…read moreto which the doctor replied, "it's not like other plans like blue cross, tufts...etc," and didn't even answer my question. I then asked if he would be able to provide me with a quote for the initial visit to which he rudely replied, and I​ quote, "well we aren't fixing cars here. What's wrong with you." Very unprofessional and glad I hung up the phone when I did and did not continue on with making an appointment.

I've been seeing Kelsey for positional vertigo and balance. I am deeply impressed by her depth of…read moreknowledge and understanding of the issues, and how she methodically approached the treatment. After a month, the vertigo is gone, and my balance has improved enormously. This is the second time I've been to Boston Sports Medicine and highly recommend them for PT.

My injury got so much better and I felt much stronger within a month! Madison is easy-going and…read moregreat at working with you to modify exercises. She is very good at demonstrating and explaining exercises. She makes the whole experience feel easier and more enjoyable. Naomi at the front desk and her adorable little pup are always pleasant to interact with too!

I've been going to Susan for a few years now. She's very gentle and caring. She has helped me with…read moremy vertigo, ongoing back pain etc. If you are looking for a knowledgeable and caring care giver, Susan is the one. I was very impressed with the cleanliness even before Covid hit us all. Now with all the extra precaution Susan has in place, I have no concerns with going for treatments at her place.

I have been receiving acupuncture from Susan for about 2 years now and am so glad I am. I often…read morewill just ask her to help me out with a small pain in my knee or low back and after a short treatment I am feeling much better. I would highly recommend giving acupuncture a try no matter what but if you can go see Susan, is a very caring gentle person who really pays close attention to what you are telling her and seems to even figure out what you aren't telling her.