As part of a package of wireless plans and new phones, all of which was were convoluted and…read morecomplex, we were promised a home wireless router capable of achieving speeds of 400mbps or greater, exceeding or current ISP. We were told we would receive the device at no cost, but with a monthly fee. We never received the device and learned later that it was never ordered. When the device was ordered, we had to pay $250, in addition to the monthly fee. However, we were told the device would NOT match the promised internet speeds, and in fact, no such device exists at this time. When challenged on this, the manager explained the sales associate who made the promise was new, but no additional methods of resolving the error were offered. We also had to pay for duplicate services, incurring more costs, since the router was not ordered in a timely manner. I believe the business uses deceptive business practices to offer one thing, while providing another, hiding everything behind complex and convoluted billing statements and unwritten service offers. Not sure why my location is listing as SanFrancisco. I'm an Athens local.

From the owner: AT&T, serving over 81 million wireless customersread more

I wanted to become a Verizon business member but was unable to reach anyone via phone because they…read morehave an AI bot that hangs up on you.

I mean Verizon in general sucks their plans are way too expensive considering you don't get to…read moreutilize half of what you're paying for. They give you the run around when you try to cancel something you're paying for and no longer want to use. It's like they get you frustrated enough that you're finally like F*^k it and just keep paying. It's like Stockholm Syndrome. This store in general customer service is hit or miss. One thing that would be nice if you're going to have people standing waiting for help is to at least acknowledge a customer when they walk in the door ' hi, how are you doing, we'll be with you shortly' it's not really hard to do.

I've never been inside the Athens, OH T-Mobile store…read more T-Mobile's quality of service (data & telephone) in Athens & the OU campus is excellent. 5G is strong on campus.

Bunch of scammers. Lied to me about having service at my house, lied to me about rebates, lied to…read moreme about trade in money...now I'm stuck with internet that won't even let me make a call. I spend my Saturday mornings on the phone with someone who doesn't speak English because they can't help you in the store, even they are the ones who lied to my face. I have been trying to switch to another phone carrier for months but can't BC they are promising 400 in rebates that never arrive; just like the trade 800 bucks never happened... I literally have to drive 5 miles from to make a call and they are ZERO help at the store. SCAMMER A** T-MOBILE

Abraham is humble and helpful! Replaced batteries in three iPhones and one charging port. Great…read morework for a great price. Highly recommend!

Great customer service and very good prices You will find…read moreeverything you need here Highly recommended!

two batteries two days same issues, front desk tech blaming it on my chargers said their logs show…read moreunverified and wouldn't warranty any more even though every charger I used woth the new battery were specifically made for iPhone. screen did work better with the second battery but save yourself the hassle and go get an Apple verified battery for just a few dollars more. 265.00 partially wasted

This place is a complete rip off. They charged my daughter over $300 to fix her phone. The touch…read morescreen lasted about 3 weeks. Went back to have it fixed again, it's under warranty, they said it's cracked. It is cracked on the inside not the outside. They checked it for impact and could not determine if it had a hard impact. They want another $130 to replace the screen again because the warranty doesn't cover a cracked screen. The screen is cracked on the inside. I said it must have been damaged when they installed the new screen but the goof said that was impossible. How does a screen get cracked on the inside? I told this so called technician, that I've seen screens completely broken and still work. I'm going to report them to the better business bureau. DO NOT DO BUSINESS WITH THIS REPAIR SHOP!

Beth is a delight to work with all the people here are very friendly I would recommend Athens…read moreAaron's to anyone looking for lease to own stuff! They have a very wide variety of stuff and it is at a pretty good price.

Reserved a cargo van for this afternoon. Very friendly, exceptional customer service! From the time…read moreI walked in, i was in the van ready to go in 5-10 minutes. We got a brand new van, equipped with a back-up camera, and they were kind enough to throw in a dolly after I forgot to rent one. Aaron's made this daunting process very easy! Very highly recommend Aaron's for local u-haul rentals.