My most recent visit here was decent aside from the fact that it took well over 30 minutes to start…read moremy service. Luckily I wasn't in any rush but it was a little strange that there was such a long wait- that usually doesn't happen. I attribute it to understaffing and give them grace. The staff here is always very polite and friendly. I'll be back soon enough for my next oil change.

I went on S. Claiborne, After waiting 45 minutes for service I was served. Nobody offered me any…read morewater but offered other customers a bottle of water. If I wouldn't have asked no one would've informed me that they were short staffed and it would be a minute. After that it went by pretty quickly and the young lady changing my oil was very knowledgeable. They just have to work on that customer service aspect

I first heard of Delta in the 1990s as it was recommended to me by a coworker who thought they were…read morehonest and reluable. Now 40 years later Delta is my tire shopping and repair shop of choice. Convenient location, prompt and courteous service, good quality too!

I was always impressed with the professionalism and convenience of the Broad St location, but my…read morelast few visits have shown me that they are seriously understaffed. At one point, I had to pick up my car because they were unable to get to it. One lady had been waiting several hours for an oil change. The phone was left to ring incessantly. Managers are always courteous. I hope they get more help.

I've been here for an hour with my mom and I'm still in line mind you there was two people in front…read moreof me I just got out of line they said they refilled the air in our tires which was just a straight up lie and my mom was already having a bad day and now she's even worse because they said we would have to come back through the hour long line just so they could do something they said they did Save your money don't come here

Don't have to time wait for an oil change? Car wash? Break Tag? Well "Take 5" on Canal Blvd is a…read moreone stop shop and offers great, efficient and prompt service. The price is right! I love to wait in the car for the oil change and they offer water while you wait. It's most def my favorite location and they make sure you get the best service and products. Oh did I also say you can get your break tag there as well? Yep, the best.

I stopped by because I desperately needed an oil change and was driving to Pensacola, FL the next…read moreday. Mike and Brad motioned me to pull in the bay. I kid you not, I was in and out in 15 minutes. My car takes synthetic oil and the cost was very affordable and definitely worth it. Mike was super friendly and it was just a great experience. I will definitely come back to this location in March or when I hit 86k miles... just like the sticker says. Lol

I can't even lie I am usually always extremely critical of all establishments in New Orleans…read morebecause for the most part if I'm being honest, they are just completely trash however I went to the Firestone off of Carrollton and they had no availability until the next day and so I came back across the street to this place and I received search quick, efficient, value, friendly, high-quality, people, friendly service and I am just extremely blown away to be completely honest. I wanted an oil change and they did that and more they went above and beyond and I'm just truly impressed that New Orleans is capable of having this quality of establishment within its parish

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

Just had car washed here. Purchased the St Charles wash and tipped $5. The inside cleaning was…read morePathetic!!!!! Areas not wiped down, one side of back floor not vacuumed at all. Stuff left under seats and not vacuumed. Probably the worst car wash cleaning I have ever had!! Would have gone back, but had to be somewhere! Will never go back!!

I usually have a good experience here but today the manager opened a new line for arriving cars and…read moreleft mine behind in the longer existing line. I watched a ton of other cars that came in after mine go through before they got to mine. Kind of annoying!

I've been a loyal customer at this location for years, which makes this hard to write. I brought my…read morecar in for a four-tire installation on 4/27. After driving the next morning after service, the car suddenly started wobbling dangerously and making a loud noise, and I had to drive slowly to get off the highway. I discovered the front right wheel was barely attached. Out of five lug nuts, only one was possibly tightened. Two were barely on, so loose I removed them with my bare hands. Two were never installed. The wheel could have come off at highway speed. When I returned, the team fixed it at no charge, but the manager only offered a discount on a future visit rather than a refund. I have photos documenting everything. I'm glad no one was hurt, but this level of negligence on a safety-critical task is unacceptable. I've contacted corporate.

I brought my 2024 Subaru Crosstrek to Firestone after one tire was damaged and losing air. Quickly,…read morebefore even assessing my vehicle, I was told I needed to replace all four tires and was quoted for a full set of new all-weather tires, despite the vehicle only having about 18,500 miles on it. Oh, yes, "with discounts and all" (Im so lucky, wink) When I questioned the recommendation, I did not feel that the advice was backed by clear measurements or evidence. Instead, I felt pressured toward a very expensive repair. I decided to get a second opinion and am very glad I did. Just down the street, Tire Squad Company inspected my vehicle and determined that my existing tires still had plenty of tread life remaining. They replaced only the damaged tire, and I was back on the road for $77 and in 30 min with care and kindness. A huge thank you to Ehab and Mohammed at Tire Squad Company for their honesty, professionalism, and willingness to explain everything clearly. They saved me a substantial amount of money and restored my faith that there are still trustworthy tire shops out there. If you receive a major tire replacement recommendation from this Firestone location, I strongly encourage you to get a second opinion before spending thousands of dollars.

Integrity. I watched as an employee, Geoff, told an 84 year old woman that she didn't actually need…read morean oil change. She was off by about 4000 miles and her oil was in excellent shape. He simply said "I'm not taking your money for something you don't need." He helped her up from her chair and helped walk her to her car ensuring she got in okay. My direct experience was great. The guys were thorough and kind. In addition the overall service was quick. They didn't try to push anything on me that I didn't need and also gave me a little lesson on oil types which I needed. Will be back .

Went in for an oil change and it cost $200 after upsells. Final straw was recommendation for…read moreradiator fluid -- we just had that service a couple months ago. We allowed ourselves to be swindled. Buyer beware.