I had my air-conditioner serviced on my BMW and all four axles. They did a great job, were super…read morereasonable and I had my car back the same day. I think I finally found a place that I'll return to. Now I have "my mechanic."

Chris and Alexis are AWESOME! Made the entire process quick…read moreand easy Genuinely great people to work with.

Terrible Ford warranty experience. Warranty work done here needed to be fixed at another dealer. I…read moresuspect Tristar didn't even replace the parts for which they invoiced Ford. They cannot rotate tires as per the owners manual and caused excessive wear on my truck. Ford doesn't even list these guys when searching for dealers so that should tell you all you need to know. Look elsewhere for purchasing and repair.

I recently purchased a used Mazda. I was so excited! I went to Rohrich Mazda on October 3rd to…read moreprogram a start key I purchased online. I spoke with Sean Kelly. He was rude, obnoxious and condescending. He started by first yelling "What do you need..do you have an appointment?" and asking me if "I even owned a Mazda". When I told him I bought a key online, he yelled that they "don't do that" and that "prices for a new one would be $170 to start", like I couldn't afford anything they sold. 8-10 other employers were standing in a group, watching this, adding to my embarrassment. I'll be buying a new vehicle in several years and it definitely won't be a Rohrich Mazda. This was an embarrassing, horrible experience. I don't even want to drive my Mazda.

Very nice staff felt very welcome excellent service. Went there and got greeted by a very nice…read moreemployee showing me to parts department. Would recommend

I dropped my car off and left it there for the day hoping to get an estimate on repairs it that…read morewould take for in state inspection the next day I went to pick up the car but there was no estimate prepared He said he didn't have enough time and would get it done in the next couple days Well after two or three days I called him and asked him if he had made the estimate He said no I need more time so I waited again and called Still no estimate I don't know why but he wouldn't help me out What kind of business is this that doesn't want business

I wouldn't normally leave a review for anyone, however I feel compelled to do so. The service is…read morethe way it should be when you work with great people. Everyone there goes out of their way to do the right thing at all times.

Very fast, very helpful, large selection, little bit of a drive for me, but they're my new go-to…read morefor parts.

Very, very helpful, knowledgeable and friendly workers. Fair prices, have a great website, very…read morecustomer oriented. I referred my mechanic to them because we were that pleased with our experience.

Having a warranty on your vehicle means that most times you will have to have it serviced at a…read moredealership. I am usually not keen on doing this as I am accustomed to going to a local garage that I have used prior. But, like I said, I had a warranty and the work feel under the warranty and I was told to go to a authorized Chevrolet dealership. I have been past here on many occasions, but never even thought twice about looking at this business. I hate car shopping and I am surprised that there are so many dealerships out there. However I was lucky to not have to shop. I called ahead of time to set up my appointment and surprisingly was in for the work within two days. The reason I wasn't in the next day was because I had to wait for the part to be delivered. The check in process was really easy, only a few forms to sign and my car was in for service. The customer service here was top notch. They made sure that I was comfortable before proceeding with my work. Now, you have two options here. You can sit and wait, or you can take a short walk to the nearby plaza and be called when you vehicle is finished. I opted for a little bit of both. I was heading to work after my appointment here so I decided to dash over to the plaza quickly and pick up some snacks for my lunch. I did give my cell number just in case they needed to get in touch with me while I was gone. After my quick trip to the plaza I headed back to the dealership. There is a small waiting area with a row of chairs in front of a television. I believe that there is coffee and water available, I'm not sure as I am not a coffee fan. Another thing to help pass your time while you wait is that they have free Wifi for customers. Once my vehicle was fixed I received a paper copy of the work done, one more signature and I was out the door.

Red carpet service from start to finish. Sales staff was very gracious and attentive. Sales…read moremanager was very friendly and went out of his way to help.

I've been taking my vehicles to Southtowne since 2011. Family owned business, and have always…read moretreated me with kindness. Reasonable prices, and my repairs have always been completed in a timely fashion. I have never taken my vehicles anywhere else in town. Always recommended Southtowne to my friends.