I requested home cleaning for a two storey home at the last minute. Price was arranged. I had…read moremisjudged the size of the house and it's smaller than I had said. And I was told that I would get a credit for that. But I was charged another $85+? However, Tammy was great in cleaning the home. Make sure you have the right home size before you order service. I don't believe I was told I would be billed extra $85+ I'm giving 4* because of the extra billing.

Unfortunately, my experience did not meet expectations. Based on the company's own cleaning…read morechecklist, several key tasks were either incomplete or not done at all -- including removal of all trash, cleaning of all toilets, dusting and cobweb removal, and proper cleaning of showers and bathtubs. The stainless steel surfaces were not polished, and the floors were not vacuumed or mopped thoroughly. Many areas were missed entirely, and small rugs and runners weren't moved to clean underneath. The shower still had hair on the floor afterward, and overall, the home did not appear professionally cleaned. I requested at least a partial refund, but the company declined and instead offered to come back. However, given the poor quality of the first cleaning, I did not feel confident it would be worth the additional disruption for my family as the company told me it would be best to have everyone out of the house. Moreover, the cleaner showed up over 30 mins early so I can't even depend on them to show up when promised. This experience was a waste of both time and money, and it's disappointing that the business is unwilling to provide a refund for a service that was not delivered as promised.

We recently had them do our move out cleaning and man did they knock it out of the park! Honestly…read morewe left them quite the handful but they handled it beautifully! I also really appreciated the constant communications and updates on the progress. The power even cut out mid way through the cleaning and they were able to bear with me as I got it reestablished. Their pricing was very reasonable too especially considering the amount of work they put in. My only gripe is they do not do steam cleaning of carpets but they still do an amazing job cleaning them with detainers and vacuums. 10/10 would recommend

Great service and excellent over all, they cleaned as expected and requested a final inspection…read morewitch was refreshing

Requested them on a Friday for work the following week. Showed up when they said the would. Worked…read moreon the items I requested in a lightly used home incl inside windows. All was done to mine and wife's expectations, we were both happy with. good job

I had request a quote on a move out cleaning. Communication was the best between the owner and…read moremyself. Scheduled a date and time and things worked like clockwork. Very thorough cleaning and clean up. Very polite young employees. Highly recommend this company and would use them again. For the price I am very pleased. Thank you all.

Clinton was friendly and prompt. The best part is that he did an amazing job. Home totally clean…read moreand smelled really good. His price was totally affordable and very fair. I will definitely use this service again.

Poor quality of work performed, I'm honestly wondering what was even done. I specifically asked for…read morewalls to be cleaned. There were obvious marks from previous owners pets. When questions why they were not cleaned owner stated "Hello sir, I dusted the walls i just don't wipe them not comfortable putting chemicals on walls." I'm not a cleaning professional but I do know general dish soap and water or just water would do the trick. This is a 2 star service may recommend if you want some dusting done that was not requested. Trash left in cabinets. Mind you this is a house I just purchased completely empty that just needed gone through and cleaned up before I moved in yet I'm stuck doing it myself after I already paid for the service while I was out of state. I would generally look at the areas that needed most attention and start there first, not perform work that goes unnoticed.

Everything went well. Adele and Kristy did a wonderful job of cleaning the entire house. Extremely…read morecompetent and willing to please. Eager to show how fast and efficiently they could do the job. Marie was excellent and very eager to hear my review. Dirt Busters will be coming every two weeks. I'm a perfectionist, as is a friend of mine who also uses them and recommended them! If you don't already use them, perfect time to try them!

HORRIBLE!! Prior to signing up for the first initial "deep clean", I spoke with the representative…read moreand told her I did NOT want "Budget Friendly Fabuloso" (those are Fabuloso's words, not mine (CHEAP)) cleaner used in my home. The representative reassured me they do not use Fabuloso and their products were all eco-friendly. I asked if this company would use my cleaners if I did not want to use their products. I was told using my products would not be a problem if I did not like their products. The 2 technicians that showed up were on time and very polite. I have a fairly large home and this initial clean took 5 hours. The technicians showed up with Fabuloso and did not have any other sanitizing product(s). They would not use my product and the technicians used Dawn Soap, Simple Green, and Windex on EVERYTHING! I did tell them NOT to use any of their products on my granite counters and they did use my granite cleaner on the granite counters. Living in Arizona, we fight with the dust DAILY!! The technicians dusted with a feather duster. I watched the feather duster taking the dust straight to the air. When I stopped the dusting I was told they follow up the furniture with a micro-fiber to wipe up any further dust. I told them NOT to spread the dust with a feather duster and to use just the micro-fibers and WIPE the dust up. Needless to say, everything was still dusty when they left, including all my blinds. All my glass showers are streaked, all the toilets are sticky, the floors still had spots all over them and when I woke the next day and walked on the floors barefoot for about 10 min, my feet were dirty! Their "eco-friendly" product streaked my porcelain tile floors. I asked them if they would use just plain hot water and alcohol on my tile and I was told NO. (This is what professional floor company's use) I watched one of the technician's pick rugs up and put them in a pile and put them back after they vacuumed the carpets/floors. Never shaking the rugs or vacuuming the rugs themselves. After the vacuuming was completed, there were foot prints all over the carpets and they did not look like they had even been vacuumed. The ONE sofa I was allowed to have vacuumed (they only allow one without an additional fee) still had crumbs and dog hair in the cracks of the sofa. I took a wettened paper towel and wiped the 4" tile threshold to the shower after one of the showers had been "cleaned". It was filthy!! I looked at the floor to the side and behind the toilets which was still dirty. I have a large sliding back door to my home. The technician explained my door was too big for their full cleaning and he proceeded to only clean 2 of the 5 panes of glass. If I wanted the full door cleaned I would have to schedule this when I made the appointments and it would cost an additional $30, $10 per pane and I would get the 2 as part of the "normal" service. I also have a glass front door and my 2 little dogs rub their noses making marks. They NEVER even touched the (One pane of glass) front door. The other 2 back doors also have fixed glass panes in them which were never touched. Now we get to the kitchen. Dawn soap was first used on mu stainless steel appliances, when that streaked REALLY bad, they tried their Simple Green which streaked worse. I told them to just stop using their products on my appliances. When the technician first showed up, I showed them the laundry room where I have a large utility sink. I told them to help themselves to get clean hot water or anything else they may need (cleaners/ micro-fibers/paper towels, mops, whatever they may need). The buckets were filled when they first started and after the 5th hour, it was the same (now dirty and cold) water in their buckets. I could take this review even further of the HORRIFIC experience and attempt to clean. $400+ WASTED!! When I called the company back on Monday morning to tell them I was unhappy with their service, I got NO WHERE and asked to speak with a manager. I was told the manager would call me when available. This was a different representative than the initial phone call. This person just kept saying over and over again how they use eco-friendly products. When I asked him what they use for sanitizing (toilets/floors/sinks, etc) he said he would have to look that up on their product list. I'm sorry folks, but wiping something down with a micro-fiber and water is NOT cleaning!!!! Lastly, I know a lot of folks LOVE eco-friendly products (and I'm not judging this choice) but, my house did not smell clean, and was DEFINITELY NOT CLEAN. I will admit, I am VERY picky when I clean, again, WHEN I CL EAN, so I NEVER expect cleaners to clean like I do, but, I look at it as, they are at least getting some of the basics so I will follow up on little things they may miss. Other than the granite counters (they used my granite cleaner) the entire house has to be re-cleaned. WASTE OF MONEY!!!!

DO NOT WASTE YOUR TIME WITH SUNSHINE BROOMS!!…read more I requested a deep cleaning of my house two weeks in advance of the date that cleaning was needed. Sunshine Brooms (SB) confirmed the date/time requested (Saturday). Two days before the cleaning, SB contacted me to say that the cleaner (do they only have one?) had an emergency and asked if we could reschedule for the following Monday. I said yes, but that only specific times that day would work for me. They rescheduled the cleaning with a start time that would was in conflict with my availability. I contacted them letting them know that, and proposed a different time. Again they rescheduled it with another start time that didn't work. Figuring that communicating via text was working, I gave them a call. The person I spoke with informed me that the cleaner was able to make the original appointment date/time (Saturday). This same information was provided in a follow up text from SB. Great! So, the Saturday appointment time came and went, so I contacted SB letting them know that after waiting for an hour, nobody showed up. The first response from SB said that the appointment had been rescheduled to Monday. I told them that the just the day before it was confirmed that the cleaning was back on for today, Saturday, and asked them to resolve the issue. The second response SB sent said "Yes, it was for today (Saturday), but the cleaner had car trouble and could we reschedule for Tuesday? Monday was no longer available." I said okay and we set a new appointment for Tuesday. On Monday, the day before the appointment, SB sent me a text saying that they need to reschedule again because the cleaner needs a couple of days to move out of her house. Sharing that type of personal information about an employee with a client seems really unprofessional. They wanted to reschedule for Thursday and we set the rescheduled the cleaning for 8:00 am. I received a confirmation text saying that the cleaners would arrive between 7:00-8:00 am on Thursday, which is today. I received a text from SB at 7:35 am this morning saying that the cleaner is running a "little bit late" and should arrive between 9:30 - 10:00 am. The reason given by SB for the cleaner's delay was "traffic" - for a 1-2 hour delay??!? I responded that this was unsatisfactory since I planned my work day around the earlier, agreed upon time and would not be at the house to let them in because of a meeting at 10:00 am I had committed to attending - so, I the cleaner would have to wait outside my home until I got back. SB asked if there was any way for me to allow the cleaner access to my home while I was gone because "This would help us (SB) stay on track and minimize any further delays." Funny... the impact on me (the client) of a delay on their part is somehow ok. But I (the client) was being asked to make special arrangements to help their company "minimize further delays." !! Wow! Because I really needed this housecleaning, I made my home accessible while I was away. I asked SB to notify when the cleaners arrived at my home (again, expected between 9:30-10:00 am) and SB responded that they would do that. And what happened?!? You guessed it! SB sent me a text stating "The cleaner was a no-show again. We won't be working with her moving forward it's become a headache, and I've already given her multiple chances. I'll find a replacement." Again, this response was unprofessional. No client wants to know about the drama with a company's employees. This response only shows that this company hires and KEEPS unreliable personnel on staff. SB also asked if we could the cleaning a week from now - two weeks beyond the original requested date. ABSOLUTELY NOT! SB stated that they completely understood my frustration and apologized for the inconvenience. This was nice, but it comes no where close to getting my house cleaned!! I don't think I've ever worked with a company that has been so untruthful, inept, or frustrating as Sunshine Brooms. I wish I could give a review about how good of a job they do in cleaning a house. Unfortunately, I never got that far!

The Sunshine Brooms team is reliable, trustworthy, and kind. They're responsible and excellent…read morechoices for cleaning services. I highly recommend them to anyone in need of professional cleaning.

Very communicative and they did a great job cleaning. They even did a little a little extra that…read morewas not asked of them.

I scheduled a cleaning appointment for my rental property, confirmed the date/time, agreed on the…read morefee, and even sent the address the day before so there would be no surprises about the location. The property is almost an hour away for me, and I drove there specifically to unlock the home and meet the cleaner at the scheduled appointment time. Right when the appointment was supposed to begin, I received a message saying she could not make it because the drive was "too far." This was disappointing because the address had already been provided in advance, and travel distance should have been considered before confirming the booking. I normally understand when emergencies happen, but after reading another review describing the exact same issue -- a last-minute cancellation because the location was too far -- this seems more like a pattern than a one-time situation. Professional communication and reliability are extremely important, especially when clients are arranging schedules and driving long distances. Unfortunately, this experience was a major inconvenience and wasted a significant amount of my time and money. This pushes back my rental turnover time. To your response: You knew the area our home was located days in advance, and the exact location the day before. Yet you waited until the time of our appointment to cancel because it was inconvenient for you. (Not because of an emergency, which would be understanding) We took time off of work to drive an hour to open our rental for you. Thank you very much for wasting our time.