I've been using their service to and from Logan for years. It is. 75mile, 90 min drive from the boonies in NH. Pickup has always been on time, if not 5-10min early. The ride is uneventful and I can catnap on the way to be at Logan by 7am on a weekday. The cars are in very nice condition. The drivers have always been super professional. Highly recommend it if driving yourself in to Logan or back from Logan is not an option read more

Grace Limo was easy to work with. Communications were great. The day went off without a hitch. Driver was wonderful. Bus was a life saver with their powerful AC. Outside temps were over 100 degrees and using the bus as a cool down place was heavenly. I recommend this company 100%. read more

They were available on short notice and provided a beautiful transport vehicle for a large group (30 people). Excellent driving and readily available for the return trip. Highly recommended. read more

Great overall experience. The car was clean and well appointed and our driver, Dan, was awesome. Thanks we will definitely be back.

Just wanted to send a quick thank-you for the fantastic service you provided from start to finish for my daughter's wedding transportation. Nicole was wonderful - she made it easy to schedule and provided fair pricing. The driver( his name escapes me) was courteous and patient. Everything was smooth, professional, and made the day even more special. read more

After 10+ years of service and many trips, Grace does not have the availability for me. Looks like corporate and personal account are gone. If you are looking for someone to stand by you in good and bad times, these are NOT them!!! read more

Have used Grace and have had in-laws and friends use them and it's always professional and never worry about them.

Very disappointed in service for premium price. (not what was promised or delivered, don't know what has changed, but what a difference from prior, better, service) Now trying to get someone to call me back, told owner is "never on site" Quite opposite of what is advertised on Grace Limo website. I cannot recommend. Do not book Grace/Blacktie Limo read more

I used Grace Limo for wedding transportation and airport transfer to and from our honeymoon. The wedding. We chose their fancy old Bentley- beautiful car. Superb service. Only issue- we had a wedding on December 4th heat in the car is not great and the fitment of the doors is not so great either- we had a 1 hour drive from manchester to the Wentworth and it was darn chiily. The service provided by Mike really made all the difference- lots of hustle and a savoire faire guy- he knew when to talk and when not to. He stood by attentively at all times durring our photoshoots. My bride indicated that he was also extremely polite and attentive in ushering her form the house to the church. Highly reccomended. These guys due class A service. We also used them for a 3:30 AM departure 2 days after our wedding to get from Manchester to BOS. Prompt driver- readily reaching for our luggage on the front porch. With so many others services I've used the guy can barely get his newspaper out of his lap before I'm putting my own luggage in the trunk- again class A service all around. They car was a very new Chrysler 300 sedan made longer for livery service- great quite ride on the highway. If you are looking for car service in NH- these guys are the way to go. read more

Service fit for royalty! I was recently surprised when my fella booked a car to return me home to Burlington, VT from Manchester, NH. Grace Limousine made me feel like a rock star! The limo arrived on time like clockwork. Jimmy was my driver and he was great! I was warmly greeted at my Aunt's front door and helped with my luggage. My Driver opened the sedan door and again to my surprise there was a chilled bottle of sparkling wine! Next to the wine was a gorgeous bouquet of flowers. (white roses and purple snapdragons) and a box of Otis chocolates. I'm sure that was an added package. It was very romantic! He opened the bottle and filled my glass before we departed. Jimmy was a great driver and we chatted for a bit before I decided to dive into my book. Upon arrival in Burlington. I requested a stop at the grocery store so I could grab something to take home for dinner, as I had drank much of the champagne and couldn't drive myself. He was happy to accommodate my request. Once we got to my home, my luggage was brought right into my front door! I highly recommend Grace Limo. The service was friendly, the ride was comfortable, the interior and exterior of the car was spotless, and most importantly their attention to detail leaves you feeling like a rock star! I also hear they have a vintage Bentley in their fleet. Bonus points for that! read more

Grace is an impressive car service and I have used them many many times for trips to Logan and Manchester airports. The cars are always on-time, impeccably clean, professional drivers and great service overall. The only issue is they are the most expensive service. We are now using another service that provides all the above features but is much less expensive. read more

I was so impressed with Grace Limousine for my wedding in May 2015. Our two chauffeurs were Mike Amaral and Jimmy Stewart. I'm telling you, they went above and beyond. I'll elaborate. There was a lot of pollen in the air the day of our wedding, so the girls' black patent heels were covered in yellow. I kid you not, our chauffeurs got down on their knees and helped clean each girls' shoes. They pinned my dad's boutonniere, and they held the doors as I entered the church. One of these lovely gentlemen even spread out my dress before I walked down the aisle. I was so impressed. Never in a million years would I have expected such kindness. Thank you so much, Mike and Jimmy! read more

Amazing service, professional Chauffeurs, great/clean vehicles...always. read more

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Was very disappointed in the service, car was old, did not have room for my feet. Had to ask driver to push his seat up so I could put my feet down. It was not the car they described would pick us up! Will not use this service again. read more

We used Grace Limousine for our wedding. They worked with us to create two packages for our needs and budget for pick up and drop off before and after the wedding. I worked with Rae for booking and she is awesome, super friendly and made everything easy and stress free. The limo arrived early to and from and had excellent service from both drivers. The limo was very nice and clean. They had a champagne toast when they picked us up and more champagne available along with bottles of water both ways. They were also accommodating for using the trunk for storage and stored our cake tier in a mini fridge on the way home. They picked my now husband and I up at our house and then stopped along the way at the hotel to pick up our bridal party and then the opposite on the way home. Getting to your wedding and back is stressful and they made it easy and totally stress free! read more

I've used Grace Limo several times for airport transport. They are always early and incredibly professional. The Grace Limo team knows how to make you feel comfortable and special. The cars are spotless, their drivers always go the extra mile, and they always offer to help you with your bags. I cannot say enough good things about them! read more

My terrific husband booked a surprise evening in Boston to see the new Cavalia Odysseo (by the creators of the Cirque du Soleil phenonium) and also rented a town car from Grace. They were supposed to arrive at 5:45pm and didn't come until 6:05pm. (We had VIP tickets that gave us dinner before the show, hence the early departure time) My husband called the Grace office twice to be sure we were on the schedule - the first time at 5:50pm and the dispatcher said the driver was two blocks away. 15 minutes later (still no car/driver) my husband called a second time..this time, the driver was pulling up as we were on the phone. Bad enough to be late BUT the real issue was that the driver had no directions as to where we were going!!! Although my husband had put all of this in the reservation information, the driver had no directions. And even asked my husband if HE had the directions :-( With so many limo/car services out there, we will give our business to a different company the next time. And we think you should as well-this company is a logistical mess. read more

After experiencing a problem with Grace Limousine service see below review I was contacted by the President of the company within 24 hours and had the problem resolved to my satisfaction. This turned out to be great customer service by this company. Few companies care but this company does! read more

We booked Grace Limos for our wedding. They were very professional and prompt for the day of the wedding, as well as while we were booking (Heather was really nice). The only issue we had is that there seemed to be a lack of communication between the Grace Limos office and the driver himself. When the driver showed up to pick up the groom's party, he was basically asking all of the questions of our contract to my husband (the groom) - which added to more emotions & stress that wedding morning. They are also a little bit more expensive than other transportation vendors, but their quality of service is better, so it mostly works out to be alright. Overall, though, everything went pretty alright - solid 3.5 stars (but can't do 1/2 stars on Yelp). read more

My husband and I worked with Grace Limo for our wedding on October 8, 2021. We used Grace Limo for both our wedding day as well as our rehearsal dinner. We rented the trolley for the wedding party on the day of the wedding. It was a beautiful vehicle and perfect for photos. Ours came equipped with champagne and water, and there was a hookup for music! There is plenty of space and it's perfect for brides who don't want to be stuffed in a vehicle or have to sit and wrinkle their dress. You can stand comfortably! We also rented one of the 55 passenger buses for the evening before to transfer our guests to and from the hotel and restaurant for the rehearsal dinner. The bus was a comfortable charter bus that fit our very large guest amount perfectly. We were able to bring coolers with drinks on as well. This vehicle also has a music hookup for your phone to play music. I want to say there was a bathroom on it, but you would need to double check that! Both days we worked with wonderful drivers who were friendly and accommodating, as well as on-time and professional! The prices are great (gratuity is included) if you're looking for a clean and classy form of transportation. If you have any questions, definitely reach out to Nikki from Grace Limo. I spoke with her often and she was wonderful! My wedding venue, LaBelle Winery, recommended them to me, and I'm glad they did! read more

I travel a lot for work, and I often use a car service into Logan. 99% of the time I use Grace, and when I don't, I'm always sorry. They are on time, they know the back roads when there is traffic, they have clean vehicles, professional drivers, and I'm completely satisfied. read more

We used Grace for our entire wedding weekend; transportation from our hotel to the rehearsal dinner, transporting the wedding party to the venue as well as all 120 of our out-of-town guests from the hotel to the wedding and back. Everything was perfect! They were always there early and they called me a few minutes before they were picking up the bride as I asked them to. They are elegant, professional and a pleasure to work with! read more

We just had an emergency need for a town car ride from Logan to Manchester on Monday night. We called Werner in a panic and he was able to confirm a town car (brand new I might add - total luxury) to meet our 1am incoming flight from Denver. Our driver had bottles of water at the ready and we arrived safely in Manchester.. at 2:15am. Many thanks to all of you who were there to help us. We appreciate the effort made by everyone... Sue & John Henry Atkinson, NH read more

I was out of the country and needed to book a car to pick us up the following night at the airport. The online experience made things easy and I received a confirmation via email so I knew I would have a car waiting for my family when we arrived. Chris was waiting for us and was very professional and made sure we had all we needed prior to leaving. Being professional is important as I have had some bad experiences with other companies. The car was very clean, water in the door and a smooth ride home. I strongly recommend. read more

We used Grace Limo for our wedding in September 2018. Rae was a pleasure to deal with throughout the whole booking process, and was always pleasant, prompt, and easy to work with! The driver arrived ahead of schedule, and was courteous and professional. I would highly recommend Grace Limo for their wedding packages! read more

I had an event for my son this wknd, first i will say their staff was always great to speak with , John thank you for your time with everything. I got the luxury limo bus, I thought the bus was newer , but thats just me, their climate to control to keep the bus a happy medium was not good , it was either to cold or you had t shut it to get warm, there was no control as far as low med or high, when I got on the bus to check it out felt like it had not been cleaned I found someones shirt that was left on prob from night before. The Driver was good, but he spent to much time explaining some rules which ate up my minutes of time. which I was not happy about. Gave to many examples of what can happen which again took up to much time before we left. i He was a much older gentleman ,and kinda felt bad that it was such a late night , think they should leave the late night jobs for younger guys,. as i was getting a little bit anxious that he was getting tired at the wheel. He was covering all basis but I think i got it the first time he went over the sam rules before we left and gilding examples of this and that, so again ate up my hourly time that cost. I had my group under control as i made sure that no one got out of line...He followed protocol , but needs to quickly announce it and not give to many examples of what can or could happen. I think he was an old school soul, just like my father was..I also appreciate old school ways. My husband did feel he did a good job and knows it can be a tough job and felt for his position.. Like I said I understand that he certainly has to let, esp all 20 yr olds this lecture , but there were 4 older adults on this and i personally felt like i needed to be told how to behave.I felt like I was in class.. He did well and was following guid lines but he need to shorten this a little and get things on the road because were a half hr behind schedule to destination. I do however think he has to certainly make that point with a bus load of just 21 to 30 crowd , because as did some of my group they had a lil to much, but I was there to take care of situations of 1 or 2 getting sick. But I was well prepared for any event they many occur Must be being a mother of 3 sons.. So that being said, He was a gentleman and did his job. We know how hard it can be to have to bring home a group that had been drinking, I'm just glad that I was on board to take care of that for mine as i kept them all in line , like the den mother.... I would still recommend grace limo out of manchester esp dealing in a professional business manner. read more

They really helped us out in an emergency. We needed a ride at the last min and they really helped our family get out of a jam. The driver was great, prompt, understanding and very helpful. We would use them again in a second. Thank you! read more

Although Grace Limo came highly recommend, I was very disappointed with their service and would never use them again. They were supposed to pick up my daughter at the airport. She was flying alone cross the country and they were late to pick her up. As a result, my daughter was left alone waiting for them outside in the dark and cold. When I called to complain about them being late to pick her up, the owner was incredibly rude and called me a liar. Also, they are much more expensive than other companies in the area. I would not recommend them at all! read more

Grace Limosine provided 2 stretch limos and a Bentley for my daughter's wedding this past weekend. They were amazing. So professional, calm, easy to work with from the time we hired them until they greeted the bride and groom as they came out of church. A wonderful experience and I would recommend them to anyone. Thanks to Rae and her team. read more

Very happy with service! However, I was called two days after the concert my family (wife and 9 and 5 year old daughters) attended stating the driver miscalculated the hours and was $200 off (undercharged). I tipped the driver very well and didn't want him to get in trouble...but I am horrified that this extra 2 hours was even brought up to my attention by management in that I have a singed receipt by their driver and myself. Some companies just don't understand...the driver was great...as well as the drivers on the airport pick up I used them 2 weeks prior were excellent...So frustrating!!! I will never use this company again as a result of this experience with mgt...sick of the surprise $200 charge 72 hours after the event! read more

This is an extremely professional limo company. We used them for my daughters wedding yesterday and all I can say is THANK YOU! The kindness and helpfulness of the drivers was Outstanding! We had a few minor glitches, as a lot of weddings do time wise, but due to the professionalism of your drivers we were able to make up that time with all of the little things they did. Their attention to detail was impeccable! Words can not describe how appreciative I am. I don't want to leave out the staff at the office. Kudos to All.. from start to finish! Thank You for helping to be one of the pieces in making my daughters Dream Wedding come true! read more

Used them years ago. They got us to the airport fine. But ended up forgetting me at the airport. I ended up renting a car to get home. When complaining I was given an attitude. read more

Went to Boston for our Anniversary and tried Grace Limousine for the first time. Our driver (Rick) was great. Attentive but not intrusive and knew his way around Boston. We went to dinner first, we picked a place at the last minute, and then for drinks before going to a show. Rick was there when we were ready to leave each place (the longest we had to wait was 2 minutes). It was great knowing we were in capable hands. This will now be the company I use for all of our excursions. read more

From reservation to the end of the ride, the entire staff, including the driver, was professional and courteous....and everything went smoothly without a hitch. Nice clean car and they were on time for each pick-up and the driver did a nice job accommodating extra stops. We had a fun "Girls Night Out" and Grace Limo really helped with that....excellent all the way around. read more

We recently had a 50th surprise birthday event for my sister. I called around to get rates, and Grace was in the middle of the pack with pricing. I was going to go with one of the cheaper options, but then I heard some horror stories, so I decided to pick the pricing that was in the middle ground. Boy, was I surprised! While the price may have been in the middle, the service was through the roof! I can't remember the name of our Chauffeur, but she was female. She showed up to the house with a card for my sister, and the limousine was decorated with balloons and other snacks and goodies for the event. We were blown away. She showed up 15 minutes early, and she was the consummate professional the entire night. She was friendly, fun, and the highlight of our night was the limousine. If I ever have the occasion to use a limo again, I will call Grace. read more

So we were flying back from Houston last week and while we were in flight, the pilot said we would gain an hour because of a strong tailwind- I figured we would have to wait for the limo to arrive at our set pick up time. NOPE Kathy at Grace was there, texted me when I landed and told us where to go!!! The car was clean as usual (they always look new when we take Grace) - Grace isn't going to be the cheapest always, but if you want a fair price, ultra clean cars, drivers that are great, courteous & newer cars- use Grace ! If you want an old car, that smells like smoke and should probably be used as a taxi, don't use Grace) I am not sure why this Joey S. Complains so much about Grace's prices ??? They give you the price before you, via email, they confirm the price after the trip and are up front with the total!- he must work for another limo service -- )) Trust me, Grace is reliable 100% of the time. read more

I've had good luck using Grace Limo Service in the past. I used them for trips to the Airport. We tried to book a Limo for our daughter's birthday party. We only needed the Limo for 3 hours. Grace has a policy of a 4 hour minimum. They wouldn't work with us and said it was the policy. So we could not use them. Found another company that was willing to work with us for for a lot less that we would have paid for the 4 hours. read more

Based on my Aug 8, 2013, review, I was contacted by the owner f the company Mike Campbell. He apologized for the problems and offered us a free night of limo service. As soon as we take him up on that offer, I'll add one final review for this company (based on how the do over goes). Of course, the problem now is finding (and paying for ourselves) a second night on the town :-) But in fairness, he did offer us another car for another evening. __________________________________________________________________ Origional review (1 star rating) My terrific husband booked a surprise evening in Boston to see the new Cavalia Odysseo (by the creators of the Cirque du Soleil phenomenon) and also rented a town car from Grace. They were supposed to arrive at 5:45pm and didn't come until 6:05pm. (We had VIP tickets that gave us dinner before the show, hence the early departure time) My husband called the Grace office twice to be sure we were on the schedule - the first time at 5:50pm and the dispatcher said the driver was two blocks away. 15 minutes later (still no car/driver) my husband called a second time..this time, the driver was pulling up as we were on the phone. Bad enough to be late BUT the real issue was that the driver had no directions as to where we were going!!! Although my husband had put all of this in the reservation information, the driver had no directions. And even asked my husband if HE had the directions :-( With so many limo/car services out there, we will give our business to a different company the next time. And we think you should as well-this company is a logistical mess. read more