I have taken my 14 year old Maltese to Derrick for the last three years. I got him four years ago…read morefrom the shelter- and he was severely neglected prior to coming to me. He had serious skin issues from what was most likely years of flea infestations (bad skin thickening) and he was never aggressive- but very tender to handle. Since bringing Beans not only has he been groomed well- he has so much trust and patience in being handled at home as well. He has no more skin thickening, very rarely has skin issues, and his quality of life has greatly improved. Prior to Derrick I took him to a mobile pet salon that wasn't very reliable, and tried my best to groom him at home. It's amazing to see how well he's aged because of his regular grooming. In addition we recently got a rescue who is a crazy mix- but part golden retriever and part Maltese (if you could believe it). She doesn't generally like men but Derrick is so kind and confident that she doesn't generally just fine. He gives me tips on stinky ears, broken nails, and all kinds of things. I moved to Sebastopol and still will take my dogs to see him, he always has time and great advice about whatever I am curious about.

Always a pleasure taking my dog here, everyone is sweet and friendly. My dog is very shy and it is…read morea great relieve when I drop her off and she is at ease. Shop hours are great and flexible.

Amazing experience- I felt very comfortable leaving my pet in their care. Becca was wonderful…read more Great staff! And such friendly care.

So I tried cutting my dogs's hair and of course it was a disaster. The bigger problem was her nails…read morefrom her paws were just too long and unfortunately, I couldn't bring myself to cut them. I hadn't been here in a while. I think the last time they saw my dog was around Covid time. However, I think their service is very reasonably priced. I will also say I think they did a fun great job with my pup. Most places wanna charge you over $100 luckily this place was under 100 and it included the wash as well as a nail trim and she didn't look horrible after . I am glad they were able to take me in the lady at the front desk was very nice and accommodating. I will definitely be going back here for Haircut for my pup.

Paw Zone is fantastic. Our Maggie is handled with such care and she is handed back to us looking…read morefluffy, soft and her best self. Paw Zone is quick to respond, communicative, take good care of your sweet pet and are reasonably priced. You will not regret giving them a try!

Very disappointing experience with customer service. I took the morning off for my dog's scheduled…read moregrooming appointment, only to have the appointment fall through with very little notice. They offered to reschedule for later that afternoon, which I appreciated. I asked if they would consider a small courtesy discount because of the inconvenience, and they declined. I was also told that the groomer would be grooming my dog for the first time, which I politely corrected because he had actually groomed my dog twice previously. The owner subsequently called me and told me I was being rude and canceled the rescheduled appointment. I was extremely disappointed by how the situation was handled. I was trying to address an inconvenience and find a reasonable resolution, not create a confrontation. Mistakes happen. What matters is how a business handles them. Unfortunately, I did not feel respected as a customer, and I will be taking my dog elsewhere.

Super convenient and nice location for me, in the quaint art district near downtown of Santa Rosa…read more With 40 years of experience and being in business, I felt like my dog is in good hands. Stephanie is very sweet, gentle, and receptive to special requests. Being open and respectful of dogs is very important to me as my pup is an older rescue pugle mix. So far I've seen Poodles, Shitzus, Maltese , Yorkies, Terriers, etc. What I liked in particular is that special attention is given to each individual dog, in a peaceful and relaxed environment. (It's not like a conveyor belt.) We go here for a bath and nail trim.

I've been taking my little dog (9 lbs) for grooming with Stephanie for six months. Wish I had found…read moreher a couple of years ago since my dog had many previous poor grooming experiences:-) She has a kindness towards dogs that keeps them calm during grooming. Her talent with grooming is awesome....she takes her time getting dog's hair cut right with no hair out of place. I've had some poor experiences in past where my dog (and I've seen others) was left for hours with groomers who were too busy & rushed to take time to groom with care. Stephanie is a one person shop who takes one dog at a time so no dog is sitting in kennel for hours waiting their turn. I highly recommend Stephanie for grooming small dogs ...5+ stars

Kayla is great! We are her for toenails at Western Farms d she it the best A+++ my dogs love her.read more

Kayla did a great job with our girl Hazel, and she's fast! My husband happened to meet Kayla in…read morefront of her business while walking Hazel one day, and she ended up trimming Hazel's nails. She mentioned her price for a bath and brush-out to him, which sounded very reasonable, so I went ahead and made an appointment. I was surprised that Kayla would only need 30 minutes. The one and only other time we had Hazel professionally groomed, they kept her for five hours, and the place looked like an assembly line with all the other dogs in there. When I picked up Hazel from the other place, it was clear that she was stressed out, and she was very thirsty. Hazel was happy and relaxed when I picked her up from Sudsy Muffins. I love that Kayla only works on one dog at a time.

Found Jill here on Yelp. What a wonderful experience. Luna…read moreis now ready for summer. Already referred my sister to bring her dog, Rosie. Booked our next visit

We love Jill. Our dog Smokey doesn't even like people other than us and somehow she made friends…read morewith him. She does great work, he always looks so handsome and she even had great advice for irritated skin that helped his hot spots to heal! Your dog will be in great hands if you take them to her.

Spaw day! Plumette had another fantastic Spaw day with…read moreHannah and her glam squad, leaving her looking and feeling refreshed and pampered. The team did a fabulous job, making sure Plumette was well taken care of and looked her best. She walked out wagging her tail knowing she looked Pawsome!! Thank you for another wonderful experience!

My dogs were hurt there 3 times, we will NEVER go back! And they are RUDE! Hire more qualified…read moregroomers and someone who shows empathy when they hurt your dogs. Actually they get a ZERO

Animal RN came to OUR house to care for our dogs' infected nail. It was such a huge value to have…read moreher come to the house! She is very sweet and knowledgeable. She makes sure to get the whole story about the dog and the environment so she can assess the situation. We have also used her services for at home visits for feeding and walks when we know we can't make it home in time. She is a lifesaver!

I have not had the pleasure of using Robyn Kesnow's services yet but have had the pleasure of…read moresitting and interviewing her 3 times. Robyn is an amazing person. Her passion for animals and people is endless. She combines her amazing people skills, with amazing animal relations and with her professional training in animal care and really put together a well needed and unique business. My pup is not in any condition where we need Robyn, but if and when my pup needs medical attention I WILL BE CALLING ROBYN! You should too!