I travel from Secaucus to Hasbrouck Heights for their excellent workmanship and service. Tomread more

Extremely disappointing and unprofessional. I dropped off three coats, including a tan and an…read moreoff-white cashmere coat, and specifically noted the underarm areas for deodorizing. Henrry placed stickers to mark those spots. When I picked them up, two coats had small tears in the lining near the armpits, and the off-white coat had visible stains that were not there before (see photos showing the tears and stains after pickup). When I raised the issue, Henrry denied placing the stickers and causing the stains but he did not deny causing the tears in the lining. My husband, who was with me at drop-off and pickup, confirmed Henry added stickers. When I suggested checking security footage, Henry became aggressive, accused me of lying, made an inappropriate comment about my husband, seemingly trying to pit us against each other, and then he kicked us out the store. Another dry cleaner confirmed that sweat or deodorant residue can oxidize if not properly treated, which could explain how the stains appeared. I've used dry cleaners for over 20 years and have never experienced damaged garments or hostile treatment like this. I would not recommend this dry cleaner.

I had an unlined, straight cut with slit, polyester dress to hem so I thought it could be around…read more$20-35 max. I visited Tuesday morning to drop off the dress and we decided the inches to be taken up and she handed me a bill of $63. I was agast! I told her it was too much! I And she said oh we do a good job ... OMG its just a plain hem!!! I should have taken the dress back but was in a hurry to get to work. I feel like a total fool as I am very careful with rates but this one literally "took me to the cleaners"!!! Not going back.

Impressed by new owner Cassandra and the quality of the cleaning services here…read more I own a suede coat that needed refreshing and brought some shirts and a suit along to give these folks a try. Yelp steered me here for the suede -- although most of the Yelp reviews predate the new owners. Great job -- as and when promised. New owners know their craft. The suede coat (done offsite by leather specialists) was spotless and was reblocked into its original shape. My suit and shirts were perfectly done. I'm usually pretty loyal to long time service providers and my go to cleaners are closer to home -- but the 5 min drive to Bagari is worth it for their quality at what I consider market -- or even a bit below market pricing. Top tip: You get 20 percent off as a new customer. Decent savings on a big order. Also -- parking in this tiny strip mall is tight -- might want to leave your wheels at street level parking during peak times like noon or early evening.

I want to preface this review with I have been a customer for over 20 years at Noble Dry Cleaners,…read morehowever, last week the wife ( its a husband and wife that run and own the store) was so incredibly rude and disrespectful. I was shocked. I had a blazer that needed dry cleaning, I use the jacket daily and there was beginning to have an body odor on the jacket. I dropped it off with no problem. I picked up and went home. I was running late and just pulled the plastic off and went to work. Once at the subway, I looked down at the cuff and there was a stain on the cuff and the body odor scent was still apparent. I got to work and removed the jacket for the rest of the day. I returned the next day and told the woman about the stain and the smell. She rolled her eyes and says why don't you have it on the hanger and plastic? I explained the situation and said, I'd like you to clean it again, free of charge, as the smell and stain was never cleaned. I get a " tisk tisk and a few words in Korean to the husband. I said what difference does it make if it was still on the hanger and plastic, the jacket wasn't cleaned? She reluctantly grabs the jacket and hands me the ticket. No apology. I walked out and then back in and told her, how I have been coming her for years with no issue and always paid their prices ( which once the value of the homes went up, so did the prices) Carroll Gardens was not always a rich enclave. I said the least you could have done, was say , Oh, I'm sorry, we will take care of it. I could see if I came back a week later and said, oh, this is not clean. But it was less than 24 hours. She and the husband just ignored me, no words. just walked away, Wow. Really. 20 years of going to your shop and this is the way you treat someone. Please do not give your business to this store, they don't want it and it's clear they do not care. STAY AWAY! Visit the other dry cleaners in the neighborhood. NOTHING NOBLE ABOUT THIS BUSINESS.

I have been coming here for less than a year. I kept on getting broken buttons on my shirts, so I…read moreasked the lady to check them every time for broken buttons before returning them. She probably did it couple of times. My shirts are not cheap, and I got tired of wearing them with buttons that don't exactly match. Also tired of planning an attire, and at 6 in the morning finding out buttons were missing. I collected 6-7 shirts over 4 weeks with broken buttons and brought them in. The lady first said it's a problem with Hugo Boss shirts. I found that hard to believe. Then she called up the guy from the back, who I think is the owner along with the lady. He straight out said the buttons didn't break there. All I do is put on the shirt. I don't wash them, I don't iron them. I got accused of doing my laundry somewhere else. They looked at my record and said you were here last in April 6. So, what does that mean? I have enough shirts to take me through 4 weeks, so I collected the ones I found with broken buttons and brought them in. In the end, I left dissatisfied because I didn't want to argue with them. They offered to fix one. I don't know what else to say. I liked this lady and she was always nice. But, now I have to find someone else to fix the shirts that they have made useless. Even after all of this, I would say if you come here maybe you will have a different experience. I'm for sure am not coming back.

This store immaculately clean! The woman who I assume owns the business is so nice and prices are…read morevery reasonable. I will bring all my suits for cleaning and clothing that needs tailoring here.

She was able to custom tailor all the groomsmen's suits so their body shapes. Even brand name suits…read moreit's difficult for suits to fit esp for athletic boxy frame. She hemmed the sleeves for Shirt/cuff link to peek through, along w tapering of the waist for a custom fit. Can't trust anywhere else for alterations

New management within the last year or so has let the quality decline and the prices increase…read more There are so many other dry cleaners in the area that I would recommend going elsewhere. Anywhere. Not here. The people at the front desk are great. However, the quality of the services is not only poor, but the prices are exorbitant.

Outstanding service and so friendly. Removed a stain caused by another cleaner. Highly recommend…read morehis cleaner. Linda

I brought in a terribly stained favorite sweatshirt to be dry cleaned and to my sweet surprise when…read moreI got it from Milano it came all out and looked fabulous!!!!! I was so very pleased I bring all my favorite pieces to them now, never a disappointment!!!! They offer friendly service as well!! The prices can't be beat.

Best experience ever! Cenaida was really helpful. They…read moremanaged to have my dress ahead of time. The owner and Cenaida are really friendly. Affordable prices.

I'm out and about at ungodly hours and no matter how early and dark it still might be outside - who…read moream I guaranteed to see while passing this establishment? The (male) proprietor sweeping and cleaning up around his entire property (sidewalk, street, you name it). That's exactly who we want in our town... people that care, take pride in their work and have integrity. Then when you walk inside (later in the day) you'll encounter the (female) proprietor and she's an absolute hoot. Funny, rude (in a playful way) and professional (after she's done busting your chops!). The world is sorely "understaffed" with genuinely good people like the two running this shop. The place is tiny but they do a mighty fine job at (dry) cleaning. Pricing is fair. Street parking (but this intersection can be absolutely bananas as the day progresses). Great spot, definitely recommended when you need that pro touch on your clothes.

Excellent service! The owners are friendly, their work is impeccable, and they are efficient.read more

I would give Totowa Plaza Cleaners 0 stars if this was a possible rating. I have used Totowa Plaza…read moreCleaners for their tailoring service twice. The first time I brought 2 dresses and 1 of the dresses was tailored completely incorrectly. The 2nd time I had gotten a gown tailored for the hem only staying that I needed it a week later which the ticket stated as the date (which is plenty of time to complete a hem). When I arrived, the tailor could not find my dress and when found stated that it was not hemmed or pressed at all. She stated to come back in 30 minutes without any concern about the dress not being tailored on time. Still had to pay full price even though I had to wait and was in a rush. I would not recommend Totowa Plaza Cleaners as they are unreliable and can not complete your services on time and/or correctly.

I came to Totowa Cleaners 8/6/2021 because I had ordered a dress and I didn't realize that it had a…read morerip in it. I was so happy that the lady that tailors here was able to help me. She was my miracle literally went to ever cleaners and none was able to help me. Thank you Totowa Cleaners for doing this for me last minute.