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    Gracy Title

    3.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    Jason Bernknopf - AustinRealEstate - AustinRealEstate.com

    Jason Bernknopf - AustinRealEstate

    (74 reviews)

    Westlake Hills

    I worked with Jason to both sell my existing house and purchase the next one. I will definitely…read morework with him again in the future & recommend him to anyone who needs a realtor! He's friendly, attentive, responsive, reasonable and doesn't hesitate to share his feedback, good & bad, or just for things I hadn't thought of. I was looking for someone with an experienced perspective, not just a yes-person, and that was my experience with him. On the selling side, some of my family had agents in the past who went unreasonably overboard with staging or bending over backwards for prospect buyers, and that was not my experience here, which I'm very grateful for. We dealt with a Prospect buyer/agent combo who were at times unreasonable, waited until the last minute to ask for things & where the agent didn't do a good job at managing their clients' expectations, and Jason handled a lot of those tougher interactions before I even had to, and was instrumental to getting us through close. On the buying side, he was a great guide & we closed without issues, in the neighborhood I was shooting for & within my budget.

    Jason initially engaged with me regarding my rental, but ultimately refused to take it on after…read morewasting a full week of my time waiting for a property viewing. Only then did he disclose that he does not handle rentals below a certain price point, which he should have communicated upfront. He referred me to another real estate company that has been disappointing, and I am now stuck dealing with the consequences. Overall, an unprofessional and frustrating experience that I would not recommend.

    Mars Hill Realty Group - Mandy Forbis, Property Manager

    Mars Hill Realty Group

    (19 reviews)

    I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

    Worst experience I have ever had trying to get a client into a place. For 3 weeks this company…read moreignored my client and when I reached out on the second week I got the run around. Not once have they gotten back to me and now the house my client was interested in is rented. For 3 weeks they couldn't call anyone back or help with the process to let my client view this home then your realtor lied and said they reached out to my client. Once she talked to them was told they work from home and don't have a location (so for 3 weeks they chose to ignore her even with a locator) . I guess that means they pick and choose who they are going to show a property to and respond to. This is a horrible experience and now my client is left in a difficult position over this company's lack of response. Georgetown Texas I suggest you don't use this company unless you want to get ignored. I feel bad for anyone who has to try and get anything fixed for their homes rented.

    Gracy Title - realestatesvcs - Updated September 2026

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