Stop scrolling. If you are reading this review, you have found your place.
Dr. Grady and his staff are truly amazing! My daughter was a patient at this location, and when her treatment was completed, I decided to take the plunge and get braces myself -- in my late 40s! I originally started treatment with the orthodontist who was previously at this location, and Dr. Grady took over in August 2025. The transition was seamless.
From the very first appointment with Dr. Grady, I could tell there was something different about the experience. He and his entire team are incredibly personable, warm, welcoming, and genuinely caring. They make you feel like a person rather than just another appointment on the schedule. Dr. Grady and his staff take the time to explain what they are doing, answer questions, and make sure you are comfortable throughout the process.
One thing I especially loved is watching how he and the orthodontic assistants interacted with the kids. I have overheard them engaging with their younger patients by remembering their specific extracurricular activity, making them laugh, and overall taking the time to help them feel comfortable. They further explain what they're doing; reassuring them. You can tell their kindness is genuine. As a mom, that meant a lot to me.
And it isn't just the orthodontic care, it is the little things that really stand out. When my dad passed away, the office took the time to give me a sympathy card. That may seem like a small gesture, but it speaks volumes about the type of humans they are.
As a 50-year-old getting their braces removed, I admittedly had some hesitation about starting orthodontic treatment at a later stage in life. But I can honestly say I couldn't be happier that I did, and especially that I ended up in Dr. Grady's care.
If you're an adult considering braces and wondering if it's "too late" - it isn't. And/or if you're looking for an orthodontist who will make you or your kiddo feel comfortable, valued, and genuinely cared for, I cannot recommend Dr. Grady and his team enough.
All the stars don't feel like enough. Thank you Dr. Grady and team for making this experience such a wonderful one read more