No contact despite placing a 2000 order 6 weeks ago. Would never buy again from there

I love this boutique! Eclectic, warm, vibrant and inviting - G&G offers a really well-thought-out selection of everything from home furnishings to silky knickers. Their jewelry, especially, tends to catch my eye - they have just the sort of stunning, but unusual pieces that make you look twice. This tends to be one of my go-to places when I need a gift, but am not exactly sure what I'm looking for - I'm bound to find something here that is both unique and remarkably suitable. It's a veritable goldmine in terms of the distinctiveness and variety of the items they carry; from dazzling lamps, to fragrant soaps, to curious and intelligent trinkets - there's really something superbly aesthetic to be found here for just about anyone. And happily, especially if you're on the hunt for a gift, even though some things may give you sticker shock - the prices do run the gamut... so you're also likely to come away with *something* that doesn't devastate your budget. read more

Graham & Green - Primrose Hill Graham & Green Branch - Furniture Stores Near Me - London, XGL

This is my favourite of all the Graham and Green shops in London. It isn't a massive shop but it is packed to the brim with exquisite, luxurious objects and gifts- they literally have everything you would ever want for the home. Upstairs there are traditional children's toys and games, antique furniture, cards and wrapping paper, jewellery, bags, lamps, body oils and creams and downstairs an amazing selection of luscious fabrics, silk throws and dressing gowns, slippers and bedding. The shop is generally very expensive but there are masses of smaller and often seasonal gifts that are more affordable. read more

Graham & Green - Furniture Stores Near Me - London, XGL

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I don't normally like stores like this because I like everything, but can't afford anything. While the latter still rings true for Graham and Green, I still really liked this place. It was once of those stores that I went into because my mum wanted to go in, and once in I couldn't stop saying "oh! look! cool!" or "oooo, this is so pretty!" or "I totally need one of these" and "someday... when I am a real grownup... I'll have this!" Great spot for random household decor items (stylish, awesome ones) and gifts. read more

Graham and Greene looks like a great web site..I have never visited the actual store. I do feel though that some items are overpriced. I have visited the web site 'Yellow sunrise' and saw the exact same morroccan pouffes for £78.25 as opposed to G+G's price of £130!! Yellow sunrises' pouffe is slightly larger too... read more

Great little place for picking up gifts, I needed a special something and the really delivered. I was looking for a certain type of earring in a special colour. They didn't have it but could get it, and were able to order it for the following week. I got a couple other bits and pieces while in there, I think there is probably something for everyone given the sheer amount of stuff in there. I was there another time and got to see them attempting to remove a chest of drawers from the basement as someone had bought it, it must have gotten in there but the amount of trouble they had getting it out was something to see! So, if you're looking for that little gift, and you're in Primrose Hill, I think you should stop in here. I think yo'll be surprised. read more

Great shop crammed full of pretty things for the home, small furniture items, beautiful lamps, candles, cushions, crockery, glassware, handbags, smellies, small selection of childrens clothes and adults clothes. Not the cheapest place around but it has a lot of unusual items, not usually found on the high street. If I need a last minute gift for someone, I can usually find something suitable in here. I love this shop, it's full of things that I really want but don't need - there are good bargains to be had in the sale too. read more

I would seriously warn against making a furniture purchase from Graham and Green, particularly from the Primrose Hill store. We wanted to buy a bed frame - a major purchase at almost £1000 - and found one which looked beatiful and on the surface good quality. Alarm bells began to ring as soon as we put the payment through - there was absolutely no customer service to arrange delivery and we spent weeks chasing the store staff (who were completely uninterested and seemed to have no customer service training at all), and then the courier company to get a slot. We called repeatedly but were never called back, then they lost the paperwork and then went totally quiet. When the bed eventually arrived, it wasn't wrapped or protected and had been knocked around quite a bit. When we inspected it is was filthy, had several major dents and the metal part of the frame was rusted! On a bed that cost £1000! We refused to accept it and sent it back. When I mentioned to the delivery guys how shoddy this was, they said 'it's Graham and Green, happens all the time". Says it all, really. When I called to ask for a refund we received no apology from the Primrose Hill store who initially refused to deal with it and said we had to speak to head office. After much stress and wrangling a refund was arranged, but we felt we had a lucky escape from this shoddy company which is downright contemptuous to it's customers. To top it all, we've now found almost the identical bed at much higher quality for almost £300 less with another store with brilliant customer service. No wonder Graham and Green stores seem to be closing all the time. I would never, ever but even a doorknob from them again. read more

This is a very good place to come at Christmas for all your female relatives' presents as they sell lovely, well designed homewares and clothes. You can get things like stylish slippers and nightwear, cushions, candle holders, notebooks, everything pretty and something suitable for all ages. It's not cheap, but on the whole it's not horribly over priced and it is a really pleasant place to shop. A small shop, on a small street and very local feeling. A surefire antidote to the chaotic hellishness of Oxford Street. read more

Never buy gift cards off this company! My sister bought me £50 for my birthday last year and I was unable to use it whilst my belongings were in storage. Not only can you not use them on the website but they will not redeem them after a year. What a let down and an expensive rip off! read more

Expensive Tat! I bought their multi facet mirror online. Looks great on the website but on delivery (after a 2 month wait) I was disappointed by extremely shoddy workmanship and poor attention to detail. The horizontal parts are painted silver (badly) and not mirrored as the photo would suggest. I was told I could have a refund only if I footed the £120 delivery cost. Please check out their products in person wherever possible and don't trust the quality from photos online. A massive disappointment from a so called quality company. Anna C read more

I bought 3 gypsy cushions online which when they arrived have inners so flat that the cushions are baggy and offer no support. Customer Services only response is that I should buy bigger inners from their website - but they aren't prepared to replace them. Honestly be warned the pictures on the website are false. read more