Wonderful attention and support from Dr. Mac and his staff. Several years into our relationship and…read morevery happy with the knowledge long-term health is in constant focus.

Amazing staff! I have only been here once, but I am…read moreimpressed with how friendly and knowledgeable staff is here. Upon arrival I was greeted and handed the patient paperwork in a prompt manner. The wait was about 30 minutes. So not terrible, and the waiting area had a beautiful big fish tank and peaceful feel to the atmosphere. The lady who did my blood work was a pro for sure. I have very small veins, and I'm always scared I'm gonna get poked up and leave looking like a Michael Myers victim. But she did it on the first try and with very little pain. Anytime I had questions about procedures I was given detailed answers and handed a booklet with even more info as well. They are very friendly and very thorough here, and I left feeling well educated and in good hands.

While the doctor is great and all, Dawn ( apparently the director) has horrible bedside manner,…read moregives attitude and has zero patients for patients. She raised her voice at me over the phone after I sent a message about a transfusion being cancelled for the third time. While I understand maybe your office has no control over the situation you should train your staff To be kind and informative and helpful. Not rude, mean and down right dismissive. Will not be coming back to this doctor just because of Dawn. if I could five negative stars I would.

These people who run the front desk are a complete disgrace to this practice. My very first visit I…read morewas overcharged for my co-pay. Today I was contacted about coming back into the office to do get results from bloodwork. Person asked if I'd like to make an appt. I said sure.... As I was waiting I asked her if I could get results uploaded to my portal like I have with all other doctors I see. For can they just give bloodwork results over the phone. The unqualified person raises her voice and says rudely that the office doesn't do tele visits. I then tell the very rude person, I do not need to be schooled in what tele visits is because I'm familiar with this. However uploading results r giving the results over the phone isn't a tele visit. She then said I should call back at a later time then after I'd already said at the beginning of like to make an appointment. I tell her again I want to make an appointment now. We all know calling back is a hassle because they don't answer the phone. She going up on me. It's a darn good thing the office was closed. I drove straight over there and it would not have been a nice conversation. I will not rebook an appt with this office and I will pick up my results to take elsewhere. There are TOO MANY choices when it comes to healthcare. This place has horrible reviews and I see why. Replace all the staff and get someone who knows customer care. These people shouldn't be hired to run a hog farm.

ALL staff are phenomenal! Dr. Wendie Grunberg is perfection, I cannot say enough good things about…read moreher and her gorgeous staff! Go!!!!! Do not hesitate!

I made my first appointment at Alluring Aesthetics for Botox. The staff were very welcoming and the…read moreoffice had a great vibe. The clinic offers a myriad of services from breast implants, tummy tucks, mommy makeovers, and more. My technician, Anna, was very friendly and informative. She talked and took time with me to found out what I wanted to look my best. The procedure was painless and I was very pleased with the results. I will definitely be back!

This clinic has moved over to the "WellMed" system and has gone down the toilet both in basic…read morecustomer service and the quality of patient care. Getting anything done here is a nightmare. Even for a basic office visit you may be waiting 2 hours after your appointment time to be seen by a provider. Test result follow-ups are very slow, even after they show up on the patient portal. Providers are also slow to write orders when test results are alarming to the patient. Dr. Coutinho used to be great but if you go here now odds are you will just see one of his PAs rather than the Dr. himself. I have nothing against PAs but the care here is simply not up to standard.

Both my husband and I have been patients of Dr Coutinho for years. He is an excellent physician it…read moreis a shame that he has associated himself with Well med. Well med is terrible. We were assured as patients that nothing would change. Not true. Now my husband is at an appointment that he has waited over 2 months to get and is completely out meds only to be told that they dropped our insurance plan and he will have to pay cash out of pocket and deal with filing an out of network claim. I will miss Dr Coutinho but not Well Med, good riddance to this group of charlatans.

Dr. Gogu is a Life-Saver!…read more Dr. Gogu is truly a life-saver. I made an appointment due to feeling 'off' and short-of-breath, after a 5-year gap in visiting a PCP due to insurance changes. Dr. Gogu's office was able to accommodate a same-afternoon appointment for me... Yes, truly a doctor appointment made/received on the same day! Dr. Gogu and his staff quickly had me diagnosed with severe anemia...and on my way to the hospital for a 2-week stay. Now on-the-mend and looking over the ER admitting paperwork, I realize just how remarkable Dr. Gogu's fast & accurate diagnosis had impacted my life. If not for the quick diagnosis and actions taken on my initial appointment with him, I feel things would have turned out much differently for me. I'm now proud to have selected my new PCP and look forward to Dr. Gogu's continued health guidance as I age. Many thanks for his compassion, professionalism, intelligence and the quick-diagnosis of my potentially life-threatening condition.

Hi all, I have two things to cover here…read more 1) The comments about this doctor lacking care or interest are CORRECT. we were always in and out, not much convo, not much concern in general, cold doctor. 2) I've seen reviews about being billed inaccurately and this is also CORRECT. my 6m old now, was billed 250.00 for a visit which is suppose to be covered by medicaid, but was still billed. I called insurance and they informed me that his practice sent off the WRONG billing code and that it in fact should have been covered. I recommend going elsewhere. They need detail oriented staff and the doctor can improve with patients.

Dr. Rios is mine and my husband's primary care physician in San Antonio. She is a wonderful,…read morecaring, thorough and excellent doctor. We have both appreciated the time she takes with us, her thoughtful questions to better understand our concerns, and her professionalism. Although she is young, she demonstrated the knowledge and experience that we look for in a doctor. I recommend her highly if anyone has moved to the San Antonio area and is looking for a very good doctor.

PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My…read moreelderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past "cut-off" time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored). The receptionist and head nurse were rude and even laughed at my mother's situation. The other two receptionists were blithely talking on what appeared to be personal calls. There was only one family in the waiting room. DO NOT see this practice if you are looking for a professional, caring medical staff. My mother has lived in San Antonio for 31 years and has never experienced this kind of a horrific experience. I am praying that she gets the medical help she needs, since now she can't find anybody who will see her before the New Year. What a travesty and a disgrace. Beware.

I had been suffering with a shoulder injury after a cycling accident. After four weeks, I decided…read moreto see Dr Sledge based on a recommendation from a friend. What impressed me the most was that Dr. Sledge used surgery as a last result. After the MRI showed a tear in the rotator cuff, surgery was the only logical option. During the surgery, Dr. Sledge included the anesthesiologist and Physician's Asst, Ms. Book. They have been working together as a team for years and worked very well together. The incision was so small, you couldn't find the scar after 5 weeks. Wow! PS. When they recommend the shoulder block, take it. Best decision. After surgery, recovery wasn't fun but they warned me about it. Just be patient and the pain will decrease each week. Ms Book, the PA, has done a great job after the surgery helping me to understand how to get my shoulder back to normal. What most impressed me was that she has been in the field for 17 years and knows her stuff. She gave very detailed explanations and advice. It has been nine weeks since the surgery and I am almost back to normal. At 12 weeks, I should be good to go. If I ever need shoulder work again, I will see Dr Sledge without hesitation.

I have two torn rotator cuffs. Dr. Sledge recommended physical therapy as a first try since they…read morewere not torn severely. The PT works and now I can swim again, which I have not been able to do for years. He listens well, is very honest, gives you options for treatment and consequences if you chose to not have surgery.

Stone Oak Family Practice is superb in all aspects of health care. Starting with Dr Ramirez, whose…read morekind and caring manner puts one at ease. He does make us feel like family and treats us like it. But on top of that, he is most knowledgeable in his diagnosis and treatment plans. He also takes time to explain specifics. All of his staff reflect his high quality care in their demeanor and efficiently. I would highly recommend Dr Stephen Ramirez and staff.

Dr. Ramirez and his office takes great care of my husband and me! I have rescheduled same day with…read moreno issues, the nursing and office staff are super friendly, and Dr. Ramirez listens to our needs. In addition to general medical services, Dr. Ramirez took over my women's health needs when my OB retired, so now we don't need to see any other doctors (but he won't deliver babies). We moved an hour away 2 years ago, and this is still the only place we will go!

I have been a patient of Dr Atlas' for many years. Initially, he was with a large medical group…read morewhich strictly monitored the length of Dr / patient appointments. Their goal was to "service" as many patients per doctor per day, which would thereby increase revenue. Towards the end of my time with Dr Atlas at the big firm, we would have about 10 minutes together before he was called to see the next patient. When Dr Atlas departed the medical group to become a concierge doctor and provide in-depth personal care for his patients, I gladly followed him to his new practice. I have semi-annual checkups with Dr Atlas and my visits are between 30 to 60 minutes each, or whatever is required. I travel extensively, and am able to contact him for assistance 24/7 for any issue. He is always available to provide advice or call in an appropriate prescription wherever I may be traveling. His nursing and office staff are awesome to deal with. Yes, there is an annual fee for the concierge service. The one-on-one personal physician concern and attention is well worth it to this patient.

BEWARE: Could not schedule a new patient appointment - his office claimed he is a "concierge…read moredoctor," he will not bill insurance, and you have to pay him an annual retainer fee. I have no idea why he is listed in my insurance network but I already complained to the insurance company to have him removed. Excuse me for not being exclusive enough and thanks for nothing.