We had a wonderful pet buying experience here. Found entire staff to be very knowledgeable and…read moreextremely helpful. We worked directly with Megan Ferency and she was a delight. We conversed several times both by email and phone before making our trip to Terre Haute. Found this store to be very clean and cheerful. Many happy customers checking out the wide variety of pets. Employees all seemed very caring, courteous and concerned about the welfare of all concerned. Pricing seemed very reasonable and you get lots of extras. Puppies are already microchipped and vet checked, you even get a free vet visit after purchase which we've already taken advantage of. Out pet is in wonderful health and a complete joy. Thanks to all!!

I been looking for a poodle for sometime. My brother that lives in Tere Haute Indiana suggested…read morethis place. I google it then I called asking for a specific poodle they had on the website. Vanessa answered and let me tell you from the beginning her customer care was on point. Since I live in Chicago I needed to get more information that typically is not given over the phone. She not only send me via Text while we were taking information about the puppy but also she send me a video about her. She also make sure my brother witch he went to see her get information and full attention From her. This happened Friday by Sunday at 12pm I was already picking up our new dog. Now Vanessa and the 2 manager were all amazing. They not only sell you the puppy but also a whole kit. And they train you in case the puppy won't eat on How syringe feed her. I am truly impressed with the dedication. They all gave me their cell phones so I can text if I have any questions. Which I did and Vanessa was checking up on me if the puppy was eating. I have had another poodle before from a store like this but let me tell you the staff is amazing super friendly dedicated and helpful. I am confident I will be coming back here and recommending everyone that ask. The dog was not cheap but let me tell you the attention the knowledge you get it's worth your peace of mind.

The selection at this Petsmart is great and the employees have always been helpful. I have never…read morehad any complaints from visiting this store.

Few years ago I took my dog there I walk up to counter lil lil dog started to bark at lil dog I'm…read morelike it doesn't know me it's doing what should be the person working yelled at lil dog bad I thought my dog try's sit down get haircut what do you do to here after I leave charged over $100 .00 plus $20 tipive read alot of reviews about Pet Smart they wasnt good ones either

This is a great place for fish and ponds. The owner and staff seem genuinely interested in taking…read moreof your needs and will find a less expensive item if it will work as well. Bring your family and feed the koi. They could use more staff, since individual service can be painfully slow. However it is individual service from knowledgeable people.

The animals at this pet store are SEVERELY neglected. Their enclosures are full of feces, the snake…read moreenclosures are full of old shed, and the animals have injuries and infections. This place needs to be shut down immediately. Do not support this place.

Great experience as usual. Employees are always courteous & professional. Love the relaxing &…read morefriendly atmosphere...! Thanks, Anita

Absolutely amazing, had to make an emergency stop as my cats both decided to make a mess in their…read morecarrier in a cross country road trip. The store manager was amazing in assisting my wife and I cleaning up after them. Definitely a place to stop if you're in similar spot! 5/5 all the way!

Very helpful and knowledgeable about how to keep my algae down. I really hate doing long reviews.read more

Pet smart employees were rude and not very customer friendly. Rushed us out of the store kept…read moretelling us it's closing time and didn't have time to check out our purchases.