staff was knowledgeable and helpful. we received product that in my opinion is not acceptable but…read morewithout an onsite visit we were told we were wrong.

I cannot say enough wonderful things about this company, but specifically Paul, who works in their…read moreOsage location. We're homeowners GCing our addition construction and Paul has been an absolute joy to work with. He's helpful and fast and has provided above and beyond customer service to two (probably really annoying and green) novices to construction. We had a snafu with some steel beams we ordered and although it was the framer's fault, Paul went out of his was to try to make sure we spent as little as possible to fix the issue by crediting us for the unused beam with the new order. I highly recommend the firm and be sure to ask for Paul!

We LOVED our experience with Granite Imports. We had a general idea of what we wanted but were…read moreblown away by Tim's knowledge and ability to guide us to a stone we absolutely loved. He helped us hone our vision for our kitchen remodel and connected us with other amazing vendors in the Denver area. The selection available and the quality are incredible, the integrity of the staff is unmatched, and the entire process that could have been very stressful, was FUN. We will exclusively use Granite Imports for our next project, regardless of scope or size.

Says online open til 4 on Saturday, arrive there and there is a post it note saying appointment…read moreonly and another one that says no appointments left. Thanks for the inconvenience.

I've had an excellent experience with Builder's Outlet purchasing Jeld-wen windows and doors for a…read moreresidential project. Lead times were kept on track. High elevation glass was able to be sourced. Prices were excellent compared the the window/door companies in our local mountain community. Definitely worth checking them out to see if they can help your next project. Ask for Scott- he's wonderful to work with!

visited Builders Outlet back in May 2024 as we were in the middle of replacing our floors in our…read morehome and needed to upgrade the existing baseboards in the main floor. We were looking for baseboards that were classic (Victorian) to match the other molding and casing in our home. We also wanted something that would be taller than 4" inches, to give the new flooring the pizzazz it needed. During my visit to Builders Outlet, I was able to get an idea of the different baseboard profiles that they could ordered for me. The salesman was also very helpful and patient and the price was very competitive. Best of all, the order that I placed came in within 4 days, which kept our project on target. The material was also flawless and in excellent condition. In all, a very good experience- I highly recommend Builders Outlet for your baseboard purchases.

I just read other reviewers' about Rio Grande's fireplace division. All those reviews were several…read moreyears old. I believe Rio Grande took heed and adjusted their performance. Yes, their schedules can require patience on the part of the consumer. On the other hand, I've had five fireplaces installed by their team over the past few years ALWAYS excellent work. My favorite salesman, Kevin, is a delightful person, incredibly knowledgeable and invested in his clients' happiness. The manager of the department, Brady, backs Kevin's decisions up. There was a small pricing issue; they IMMEDIATELY corrected the situation and performed as only polished professionals can. Great team! PS the people who handled schedules, etc are also consumer sensitive. I highly recommend them Bill

I ordered outdoor paving material samples through Rachel Valdez. She told me that they would take…read moreabout a week to arrive. At about 10 days I called to see if they were in. Over the next week I left 5 messages - none of which were returned. I spoke to a "sales manager" who said that she would research the issue and she failed to respond or return a message left with her. WILL NEVER GO BACK!!!!!

My contractor, Next Level Kitchens, contracted Denver Stone Plus to fabricate and install my…read morecountertops for my kitchen renovation. This was a new process for me, as I learned that the fabricator chosen for purchasing and working with the quartzite becomes a trusted partner throughout the process. Sue and Jerry at Denver Stone Plus are highly experienced, with a great design eye, and I couldn't be more happy with the results of the work they did in my new kitchen. I shopped for quartzite all over Denver, and finally selected Sauipe (that's the "color") slabs from The Stone Collection. Sue helped me comparison shop the price for slabs, and ultimately design the way they would fit into my kitchen. She has a really good sense for how to put the slabs together to create the best aesthetic while optimizing the material used. Jerry and his team does the templating and installation, and he has over 20 years of experience. He has uncanny intuition in determining how the slabs will fit into a space, even from just a picture. They both worked with me to create my custom kitchen, collaborating with my own personal preferences on the layout. They were accommodating to changes, and able to work through problems as they came up. Sue invited me to their shop to discuss exactly where to make the cuts on the slabs so that the parts of the slabs I liked best were highlighted in the right spots in the kitchen. This was complicated, I think, because I had an island and perimeter countertops, and a combination of 2cm and 3cm slabs. They built up the edges of a beautiful waterfall island out of the 2cm slabs, and used the 3cm slabs on the perimeter countertops, consistently flowing around the kitchen and up the backsplash. Take a look at the pictures. Their talent is apparent. I highly recommend Denver Stone Plus if you are looking to accomplish any stone work in your house (outdoors, too)! I have hired them to complete the vanities and showers for my bathroom renovations, too.

A WARNING FROM A BETRAYED HOMEOWNER: DO NOT MAKE THE SAME MISTAKE WE DID…read more Sue Zhou and her company didn't just fail us--they sabotaged our home, stole our peace of mind, and then tried to extort us. This isn't just a bad review; it's a plea to protect yourself from their lies, greed, and bullying. OUR NIGHTMARE STORY: We hired Sue Zhou's team for what was supposed to be a beautiful high-end kitchen. Instead, they lied about their experience, ignored basic professionalism, and left us with a over $15,000+ legal battle and a half-destroyed home. They demanded we buy extra slabs for "vein matching," swore they'd handle it, then CUT THE STONE WITHOUT PHOTO CONFIRMATION--a basic step any professional would take. The result? A hideous, mismatched island that looks nothing like the design. When we begged them to fix it, they GHOSTED US--leaving cabinets half-installed and stonework jagged. Our contractor tried repeatedly to compromise, but Sue refused to even admit fault. Then came the ultimate betrayal: They filed a FRAUDULENT LIEN on our property--a blatant lie to scare us into paying for their UNFINISHED, BOTCHED WORK. We spent thousands on legal and our lawyer proved it was illegal. THEY'RE STILL COMING FOR US: Sue Zhou is now using her personal injury lawyer friends to sue us--twisting the legal system to punish us for her incompetence. We've lost sleep, drained our savings on legal fees, and need to redo the kitchen because of their recklessness and greed. THIS ISN'T JUST ABOUT MONEY--IT'S ABOUT TRUST. We trusted Sue Zhou with our home, and she exploited that trust at every turn. She's not a professional--she's a predator who uses legal threats to silence victims. PLEASE LEARN FROM OUR PAIN: If you're considering working with her, RUN. Document everything. Hire a lawyer preemptively. And know this: She will not stop until she's drained you financially and emotionally. SHARE THIS WARNING. Don't let Sue Zhou do to you what she did to us. Protect your home, your family, and your sanity--AVOID THIS COMPANY AT ALL COSTS.

What can I say? They have a better selection, better pricing, and know lumber better than any of…read morethe big box stores or woodworking specialty shops. Unless I just need a small piece of lumber and I'm willing to pay the substantial markup of Rockler or Woodcraft, this is where I shop!

Good products and decent prices, but they sure make it hard to do business with them. They operate…read moreon "banking hours", so getting there after work or from outside the 10-mile radius of Denver is very hard. Those of us coming from Longmont or Boulder, who have to deal with rush hour traffic after 3pm, find it almost impossible to get there unless we leave in the middle of the day. That's not usually possible for those of us who work for a living! They close at 4pm (5pm officially, but you can't get anything cut after 4pm), and Noon on Saturdays. Of course, they won't cut sheet goods at all (unlike Home Depot), so that's never an option unless you have the ability to carry 4x8 sheets. All in all, they act as if I'm doing THEM a favor by buying from them. I DREAD going all the way down there and only do it when I have no other choice. It's MUCH easier to go to and work with Rockler, even though they are further away from Boulder, because they actually want my business (unlike Austin). Austin Hardwoods would be so much more successful if they adapted a more customer centric approach. I guess they don't need (or want) the business from non-contractors.

I had a simple request on how to purchase parts for a toilet and was sent a trade consumer…read moreapplication form. After sending them pictures and telling them the application didn't apply to me as I'm not a business. I was told I still needed to complete the application. Long story short, I reached out to Porcelanosa in Miami and I was taken care of promptly without unnecessary apps for just 2 toilet seats. Denver Porcelanosa customer service reps could use a lot of training.

Jonah was amazing. Had questions and he went above and beyond to get the answers to my questions…read moreand was prompt in delivering the answers that I needed. Everyone needs people like him in their company!! Thank you so much! Linda L