*Large warehouse / store that carries parts and items for a large variety of needs- appliances, bbq…read moreitems, wall patches... you name it. *Prices vary on what you need. The part we needed was quite a bit and I appreciated the staff finding us a discount... this level of service makes me a repeat customer. * There are some items that you maybe able to find online... but here's the deal... when you need something now... you can likely find it here. Plus staff are helpful to make sure you have what you need and help problem solve. *There were only two staff and a constant stream of customers... I can imagine it may get a bit busy at times with longer wait times... but I noticed both staff took the time with each customer. So even if there is a wait ( which we did not experience)you get great service (which we did get!) *The entrance to the store is a little unassuming but there is signage. * Relived they are open on a Saturday 9-1pm

Knowledgeable and professional staff. Fast response to my…read moreneeds. Very large local inventory.

We needed additional landscape lights for our project (FX luminaire) which had been recommended by…read morethe landscape Designer we hired. We've done several trips to this shop for lights, transformers, and some miscellaneous gardening tools. Their staff were moderately helpful but we encountered various staff. Some were more helpful than others. They are fairly rigid with return policies and restocking fees. Their affiliated brand is called "landscape products" which includes transformers, is more flexible. We had to return a transformer three times for being a faulty product. We found their selection of outdoor lighting products to be pretty good and more stylish than your average hardware store. I believe they have two locations in town.

We walked in to an empty store. 2 employees ignored us as much as humanly possible. We were in the…read moremarket for an entire front and backyard lighting and all that goes with it. Their displays are non-existent. After opening a few boxes to see what was inside we got discussed and walked out. Sadly our landscaper recommended Ewing. Needless to say but we will be badmouthing them to anyone who cares to hear. Zero customer service.

It was time to get new filters for my AC and I always go to Ace on Pima. Greeted upon arrival and…read moresent where I needed to go. They had the exact size and excellent price...buy 2 and get 1 free. When I need something for the house I know they will always have what I want. Going now for a florescent bulb for my kitchen.

To my absolute delight, the wonderful ladies who open the store dealt with a sexist pig of a man,…read moreby throwing his insanely disrespectful arse out. I got excellent service, found exactly what I needed, and will gleefully make this my go-to hardware store.

I have a five year old , all metal hose that failed…read more Shanna, the manager refused to honor the lifetime warranty because it is from 2021. And already a replacement from then. They have a hose in stock. I was told to get a box, pack it , pay to ship it, add a 10.00 personal check to ship the replacement back. That alone is 30.00 including the check and i have to wait to see if accepted SO: On line, 5 minutes in the car lot . There is no phone number on the warranty for the mfg in Massachusetts. Plan B... Overniight, The AP app, $33.00. Be here tomorrow. One star added to Ace for being open. New ownership here, new attitude for clients. They have lost a 30 year client loyalty from me & did not even look up my history. Very Short sighted - Shanna! In Fact, i am going to go to one star because she put the responsibility on me when she had the replacement in her hand.

Ace is the place " newer name here added Paul's Ace hardware …read more Hopefully not private equity buying up medical et al ? After inspiring spring Yelp Tucson Elite event yesterday at DiLuna on Campbell ; Nicci passionate presentation on seeds & organic seeds & planting I found the complete local Tank's organic line of " dirt" compost , fertilizer for 23$ 10lbs ( was 35 $ on Amazon) . It's supposed to rain tomorrow try to fertilize first ; Nicci said plant before rains . This ace big store with great customer service at Swan & Sunrise . The staff on the floor" always so knowledgeable & helpful. Plenty of parking in front .

For myself, a hobby carpenter, unfamiliar with many American 'exotic' woods, I find the staff most…read morecourteous, extra helpful and fair pricing. For these reasons, I drive from near the Tucson Mountain Park (far West-side) past many big-box stores - to Woodworkers Source. Jack Bybee.

Beginner woodworking hobbyist in the Tucson area. Was guided here by the shop I'm working in. When…read moreI brought my purchases up to the register, the guy took an unusual about of time ringing up my items (6pieces total), when the total came up it was almost double what I thought it was going to be based on the signage and price labels on the wood itself. When I got the receipt, he charged me an extra piece of wood as well as for the premium wood, rather than the less expensive domestic wood that I was purchasing. Literally got ripped off. Left there with a bad taste in my mouth about them and possibly the area in general. Thought this was supposed to be a nice place......

Good personal experience Have a lot of good inventory…read more Good location Parking Lot is great

We dropped in to look for a paper spreadsheet to monitor…read more Expenses in the future. There is a whole bookkeeping section in the back. We found 4 options , chose one. Easy check out. Simple parking. Next to a super Walmart. This is in El Con Mall.