I brought three items in, all were ruined; two sweaters (shrunk) and a dress. The dress had sewn on flowers, many of them were now hanging off and a couple had even come off the dress altogether. When I went in and presented the items, the woman working there took one look at the dress and said "I'm so sorry, this looks really bad. Please come back later when the owner is here." My interaction with the owner is what led to the one star rating. As soon as I walked in she was very combative and said "it's one or two flowers, what's the big deal?" and repeatedly told me "I have no money, I have no business, what do you want me to do?" When I told her I thought she should at least refund me the money I paid for the initial services, she asked me to leave. Mistakes happen! And I was hesitant to write a bad review of a small business - it's difficult to succeed. But the owner's hostility and gaslighting about the dress really surprised me, and made me feel that I had to warn others to not use this business. read more

I had a beautiful pair of silk dress pants which Grandpa's Dry cleaners in Barrington RI ruined. It appears they washed instead of dry cleaned. When I brought them back with brand new pair of the exact pants, owner said fabric was not the same. NOT TRUE. Owner tried to clean again but no improvement . She claims in her receipt that they are only responsible for clothes they damage . HELLO!!. Like a hole in a item . With that she hands me a receipt with all sorts of info on the back. Owner said insurance would not cover it and she would offer me $35 for the pants I paid $500. Needless to say I refused . So to anyone who values their clothes, I would suggest you look for a different cleaner. I KNOW I AM! NO STARS!! read more

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Absolutely love this dry cleaners! My clothes always come back looking fresh and clean! They put so much hard work into the job. I know that this is a difficult job that requires a lot of physical and mental dedication and I am so impressed by the staff and the owner's work. They truly embody what it means to be committed and strong workers! The owner is so caring, kind, genuine, and attentive. She brightens up my day when I go in to the store as her energy is so positive and sweet!!!! I strongly recommend going here! read more

The woman who runs this dry cleaner is lovely. My parents have been going here for a while and when I went in last week to pick up their stuff she recognized their name, asked how they were and was so kind and accomodating. Quality of work is also always great. Just what you want from a small town, local business. read more

Dependable and my stuff was ready on time. In convenient plaza in Barrington. Service is good. The outside does not look like much but who cares they do their jobs. read more

I had a dress (wrinkle) emergency right before a wedding I was singing in. The lovely lady who works here kept her machines turned on to wait for me to arrive (she had planned to shut everything down earlier) , promptly steamed my dress for me, and then would not charge me for it! Such a kind sweet gift. She saved my professional reputation ! read more

Awful Service. I told the woman I need 3 of 5 items by Friday (it's Wednesday), she said "no problem, I can do them all by Friday). Friday came and not only were they not ready, but 3 shirts were stuck in the machine and I had to come back for them. Then she accused me of not saying I needed them Friday, blamed me for it and CHARGED ME FULL PRICE! Go someplace else. read more

This place is great, my clothes are always spotless. The owners are professional and so friendly, I've never had a dry cleaner that has known my name before! read more

Amazing! Best dry cleaners we have ever been to. My wife took my tuxedo and her wedding dress to be cleaned. We recently got married and we got a little wild during the cake cutting and needless to say we were pretty much covered in chocolate cake. My wife's ivory dress was completely covered. We were also taking photos and videos outside tracking through dirt in the bottom of her dress was black and green with grass stains and dirt. We didn't expect much as we knew they were going to be stains after it was cleaned but to our amazement there is not one stain on her dress. Also my tuxedo jacket is flawless as well as my tuxedo shirt and pants. My wife's wedding dress looks better than it did on our wedding day. it really looks brand new. We would recommend them to everyone and anyone. They were also so quick and prompt! And you cannot beat the price! My wife was so nervous about getting her dress dry cleaned because she was worried it was going to get ripped, but we couldn't of been happier with the outcome and the results. The white dress covered in chocolate is now back to looking brand new. Thank you again read more

Not good at wash clothes. My cloth get shrink after dry clean! The owner help me to fix it but it still very small which I cannot get in. The owner did not think it get shrink. So ridiculous! My Moncler coat cannot wear any more! Be careful choose this place! read more

If you value your clothes.... Never EVER take them here!!! I took a pair of $90 Banana Republic Dry-Clean ONLY pants here. (Only been worn about 4 times) They shrunk them 2 sizes and wouldn't take responsibility. I tried them on at the cleaners and showed them that I could barely pull them up. At that point, they told me that they would call me back when the owner told them "how much they could reimburse me for". Of course, I didn't fall for that story and stood there until they finally reimbursed me $60. The only reason I took it was because I'd had enough and was so angry that I knew it was time to just let it go. I'd give them no stars if I could!! read more

Pretty simple review: clothes are clean and pressed, ready when promised. The staff always greet me with a smile and have fair prices. I never worry about busted buttons, lost shirts or mismatched suits. read more

Grampa's Dry Cleaners & Laundry - Laundry Services Near Me - Barrington, Rhode Island

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Misrepresented their tailoring abilities, which they outsource. Promised to have a suit ready by Monday afternoon, two more done several days later. When I called to check at 1pm they told me it would be ready at 3:30. When I went to pick it up at 5 they told me the tailor said the pants could not be taken in without it looking "weird" and asked me if I still wanted the pants cleaned. I ended up paying $18 to get three jackets cleaned but not ironed and three pairs of pants filled with pins, not taken in, and covered with wrinkles since they had been sitting in a heap. read more

Fantastic service. great quality, always on time. They even waited after hours for me on one occasion, as I was rushing over to drop off laundry. Highly recommended!! read more