I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We bought a new Vita Grand 7 person spa from them and they were wonderful! Joe was very helpful and…read moreknowledgeable, helping us decide which one was right for us. They did the electrical work, installed the tub, and waited to ensure the chemicals were put in correctly by showing us what to do - all in the same day! We definitely recommend JR's Spas to all of our friends!

Great service they did amazing job. Fixed . They fixed myrobot for free. Arrived on expected day…read moreof week

This is a very knowledgeable company. They fast and reliable. The customer service is a 10/10. I…read morerecommend the to everybody because they're just that good. Thank you James pools!!!

Have been using them for a few months and the pool does not look good. They have offered to make it…read moreright, so will update this review once that happens!! Hopefully I'll be able to give them 5 stars at that time!

Terrific service. Had a very good experience with Jesus Mata -- diagnosed our issues quickly and…read moregot us going again in no time. Highly recommended!

Until they drop the old owner from the picture, please don't waste your time. The new owner and the…read moreguy that cleans the pool is nice, and very helpful, but Scott is a real piece of work. Do not recommend at all.

I had an awful experience with a previous pool company, and was recommended to Scott. Within an…read morehour, Scott came to my house, checked out my pool, and actually educated me about my equipment (which is something that is extremely rare when it comes to pool people). He has years and years of knowledge and it shows in his quality. Honestly, could not be happier and would recommend him every time.

Mike and his team are amazing. Open and honest. Not pushy and not trying to upsell. Will give you…read morean honest answer and help out with your budget on your pool needs. Down to earth and easy to talk to. I will definitely be quick to recommend.

Atomic replaced a water shutoff valve in my yard. It started leaking after 6 months. Atomic refused…read moreto replace faulty part. I hired a competitor of Atomic to replace. Stay away from Atomic Plumbing.

This is actually the second time we have used Atomic Plumbing. I was impressed the first time, back…read morein 2019, and meant to write a review, but it slipped my mind. Today's visit was for the same thing: A pinhole sized leak in the copper pipe. The pipe had to be cut out, and due to tight spaces, PEX was crimped in. I was impressed with Jake's skills. I'm now considering getting the house re-piped, and not have to worry future pin hole leaks. Our water supply seem to cause this problem. I'm not the first house on the block with this problem. Thank you Atomic Plumbing and Jake

$510 in and they couldn't fix a toilet paper clog 45' down a pipe…read more Called them to get a toilet unstuck. The kid that came out was nice, but 2 hours in, he was stumped. Charged me $510 and told me to try somebody else (recommended I call the plumber that originally installed it). That plumber had it pinpointed in minutes and got it solved. When I spoke with the owner of this company, he said his guys are trained to trial and error for 2 hours before actually trying something else, such as a camera. I would have had to pay another service call with minimums just for this guy to come back out and use the tool he should have used out the gate, but clearly, these guys would rather charge the $210-$300+ per hour to eventually solve the problem on my dime rather than use the right tools to begin with. Having run service businesses for over 20 years, that is a very poor business practice. Use the right tools, troubleshoot properly, and charge appropriately. I would have been fine to pay the $510 and then some to get it right. However, I'm not sure that this would have been solved for less than $1,500-$2,000 with these guys. The owner was upset that I suggested they did a poor job and refused to refund anything. He did offer half off one hour of a future service call, and I told him I didn't trust them to do future service, so he basically fired me as a customer and hung up on me. Terribly unprofessional. Never doing business with them again, and you should think twice before trusting them!

They again went above and beyond service. I had my main water line break on Christmas eve. We set…read moreup an appointment on the morning of the 26th. They came out on time and fixed my leak in the pouring rain. Again I can't say enough good things about this company!!!!!!!!!!

Small company with great employees. They repaired and replaced damaged pipes and solved my leak…read more Good communications and good value for level of work needed. Owner is fully Involved in the daily business and pleasant to talk to. I would recommend this company over the big companies any day.

Roger with J-5 Plumbing was at our house today to fix a broken outside water faucet. He was very…read morepolite, prompt & professional. This was our 2nd time to hire J-5 & we couldn't be more pleased. We wouldn't use any other plumber. And their prices are very reasonable.