Over two years later and customers are still bagging their own groceries while the checker stands…read morethere and watches...interesting.

This Safeway used to be my favorite grocery store. The employees were the best, friendly, helpful…read moreand competent. Sadly, only a few of the old time employees are left at this store (and they are wonderful as ever). The new employees are the exact opposite .. unfriendly, slow, clueless, incompetent (selling slimy old fish and meat at the meat counter!), and some are down right rude. Some don't speak English, which is a problem if you are supposed to offer competent service at the meat or deli counter. Some of the employees would benefit from some basic customer service training like the policy it was recently enacted at Target. I miss the olden days with a friendly chat at the checkout register. Now I won't even get an acknowledgement of my existence, eye contact or even a single word when I check out. Absolutely strange experience! The pharmacists are a mixed bag also. Some are wonderful and friendly (shoutout to the sweet pharmacist and the woman with dreadlocks), others extremely rude (talking about the young man that administered drop in Covid vaccines on 10/31). I have been shopping at this Safeway for almost 20 years. Sadly, this Safeway has gone downhill massively since the new owners have taken over and staffed it with the new employees.

Update: just went in person, and the people at the meat counter were lovely and helpful as always…read more They were not the ones who answered the call. It was a male manager. Original: Rude at the meat department. I called in to inquire about a specific cut of meat and if they had it in stock or when it would come in. The person answering the call didn't let me finish my question, kept talking over me, and hung up. He was extremely rude. I don't know who it was because the people I usually encounter at that locations meat department are all lovely.

Paid $20 for two smoothies just now and I specifically asked the young guy behind the counter for…read moreone of them to be extra thick, and they both came out the thinnest smoothies I have ever had. My smoothie wasn't even cold, and it definitely wasn't thick like I had asked for. He literally said he wrote it down to remember but then it came out so watery that it can't even be called a smoothie.

We showed up absolutely starving to Corner Bar only to find out that they don't serve food until…read more5pm, enter in Mill Valley Market. To tide us over we picked up some hummus and salsa with hand ground absolutely amazing tortilla chips. The market boasts several tables outside and they were quite comfortable while we worked through our snacks. All in all they were great in a pinch and their food ended up being better than our meal at Corner Bar.

After a beautiful day in the woods and hiking on Mt Tam, we stopped by this amazing family run…read moremarket . What a Gem and great find . Mill Valley Market has been operating since 1929 and they are still family run . This is their 4th generation! We came to get their sandwiches and boy did they deliver. Ordered 2 vegetarian, chicken chipotle, Thanksgiving turkey and got jerk chicken from the hot foods buffet! They are way better than Whole Foods fyi! Great quality and freshest taste ! Delicious food and great service ! Love supporting our local gems and they nourished us with love! They also have a fish and meat market ! And a full grocery store plus a ln amazing wine selection and hot and cold buffet! Will be back!!

This place is such a gem. So impressed by how well managed it is…read more I gave several compliments and the worker there said that corporate agrees with my assessment and uses it as a stellar example for other stores. Here I found Rubicon cupcakes for $3, and also some wonderful carr's crackers for the holidays. This is my absolute favorite GO

This is the most disgustimg place. The people that work here…read moreare so unprofessional. Most of the food i bought from here was rotten

I consider this "my Safeway". Its the one I always go to and when I think of going to the market, I…read moream always here. I recently did a mobile pick up order and the young man was very friendly and i appreciated that he helped me load up the car with the many drinks and case of water I had ordered. He scanned my ID for the champagne I ordered, so remember to bring yours! I know it can be limited cashiers sometimes but try the mobile order if you can. You get to park in front!

I work near this Safeway and I usually do the drive up and go service, they have pretty much things…read moreI need. They have a few friendly faces and are helpful when asked. I went in to get a couple of things, they do have a good selection, but there are a few aisles the look blown out. As I was shopping, it feels a little dark and looks a sad while you are shopping, that's the feeling I get when I go inside. This is a nice size Safeway and like I said some of the staff are helpful.

A lot smaller than most Nuggets but still the same great quality. The store is well…read morecompartmentalized and has that same great service you find at all Nuggets. We ordered some sandwiches for lunch. I ordered the Van Gogh with added turkey, my daughter had the Firecracker, and her bf had some kind of tri tip Sammie HOT. We shopped around after ordering and our sandwiches were ready in minutes. All our sandwiches were delicious and very filling. My daughter and I only ate half of ours. Overall, the store was cute and filled with all the quality food and staples you find at other specialty stores!

Moved into this neighborhood 1 year ago and love this market! Always have tasty sandwiches @ the…read moredeli and delicious offerings at the hot buffet bar. Always friendly service , esp. Brandy the cashier. The staff seem genuinely happy to work there. Makes a big difference!

I love this store. the employees are always very nice and helpful. We volunteer at the marin…read morehumane and always go there afterwards. Their deli and bread selections are top notch. We also love their wine selection and the meat counter is the best. They have grass fed, and regular beef, chicken, and fish. They are also happy to select the best piece of fish or meat for you. I also love their bulk spices and bulk nuts and rice. And, they have a nice selection of coffee, and local bulk coffee. 100% recommended!

I usually shop at an all organic grocery store in Fairfax which we love and I give 12/10 stars to,…read morebut Nugget is in the rotation for when we need some items that our usual place doesn't carry. In that sense, it's a good clutch market for those items. The store itself is small but laid out well. I really like the produce that they have outside, it gives small town vibes. Where Nugget lacks is in customer service. I have yet to meet a friendly or happy looking employee. I feel like this is something I've noticed more lately. On my trip today, the man stocking the produce had his cart in the middle of the produce section, so there was really no way to get anything. I asked him if I could slip in and quickly grab a few things, and he made a really off putting comment about if I could see he was working, etc. Yikes. I've also been rung up before where the cashier just is on auto pilot, no hello, no small chit chat. Nugget, you carry things we like, and you're close to our home. Can you please give your employees some customer service training, or some reasons to feel joyful? TIA!

Not crowded that evening. Found what I had on my list.i miss the old one on Miller Avenue!read more

I am breaking up with Whole Foods for good. This is my Dear…read moreJohn letter. I've been going to the East Blythedale Whole Foods since the day it opened. We had such happy times at first. I live two blocks away, so me and my partner are there enough that most employees know us by sight. I recently broke my right wrist and sprained my left shoulder (Actually on the broken sidewalk behind Whole Foods lol). I was at the self checkout, on the phone with my elderly mother. The employee on duty, a heavy, balding, late middle aged man with a grey goatee just stood there as I dropped an item (a bar of soap!) and watched me struggle to pick it up without so much as acknowledging my existence. I made a joking remark to my mother about it, paid and started to leave. Then he decided to start waving his arms and demanding I come back as if I'd robbed a bank. He was as loud and attention getting as he could be. He tells me to pay for my items. I look at the register and it said "Approved". I pointed this out to him and begin to leave. Instead of apologizing, he says loudly "I guess you're lucky!" That's when I knew it was over. Anyone who knows this store knows it's like an abusive relationship. They take you for granted, treat you like crap and just assume you will keep coming back. They don't make an effort to put it nicely. Well, I'm done. Ever since I met Good Earth, I've felt ashamed to keep returning to Whole Foods just out of convenience. I can't help but think his behavior was based on the fact that l have tattoos and facial piercings. Of course, they will still take my money. So that's it Whole Foods. The last straw. I'm leaving you for Good Earth and never looking back. I hope that if you decide to see them, that they will treat you better. But don't say I didn't warn you. Minus 10 stars, Karen C