I have used this kennel for years, before they moved to the new location. I have never had any…read moreissues, my dogs loved coming here, smelled great, and their bedding was always clean and ready at pickup. I recently boarded my dog here and what a mess. The old employees, 1 older lady and 2 young sisters no longer work here, and the new employees have zero respect for the animals they care for. I started to question if i should leave my dog when the 1st impression was a stong smell of urine before i had even opened the door to enter the building, I eventually let it go and figured it was early morning( around 10am) so cleaning was still be done. Inside the office there was food scattered around the desk and floor- human food, and 2 very young kids, maybe 4 and 6/7 running around, up to my dog, opening the doors and the employee im assuming was their mom kept stopping my check in and yelling at them to get in the kitchen, the check-in took about 20 minutes due to this, at this time i was not asked for shot records, if my dog needed any medication, had any food or personal items, she just grabbed the leash and dragged her into the kennel area. After she finally returned (kids still running about, even in to the kennel area) I had confirmed my pick up date and asked for her to be bathed, i was told she would add it and felt rushed out the door. I returned 5 days later for pickup and again when i walked towards the front door i was overcome with a strong urine smell before opening the door, this time I came at 3pm, more then enough time for cleaning to be done. I waited at the desk for the same employee that was there at drop off to come to the desk, she exited what i assume was the kitchen as the 2 kids followed her out, again running around as she yelled at them to get back in the kitchen. I had to repeat 3 times who i was there to pick up as she was distracted by the kids, i asked if she had any food left and if she had her bath, i was told i dont know about the food and she had her bath that morning. I was not given any left over food or container, i was basically thrown my leash as again the kids were running around, i didnt ask questions i just too my dog and left. Once in the car i was hit with a smell of urine, and a fruity smell, my dog felt dirty and had dried urine on her belly and back legs. Im guessing the fruity smell was a perfume to cover the urine smell, i paid for a bath that was obviously not given even though i was told it was done that morning. I have reached out through some Facebook investigation and found the groomer/ kennel worker and explained what had happened. She informed me she was out for surgery and would be back to groom but was no longer working the kennel area, and has not for a few years, and it was her sister who worked there was no longer a part of the kennel. Please if the owner of the kennel actually sees these reviews you need to train your current employees or do whatever it takes to get your old ones back. I used to love this kennel but unless something changes I will not be back and you will be looking at a loss of customers, or a law suit if one of the kids opens a door an a customers dog get outs.

Love this place!!!! I have been bringing my Anatolian shepherd/mastiff mix here for over a year. My…read moredog seems to love it there and all the staff are great with him. They are always willing to work with me when I have special requests or need last minute booking. Also, you CANNOT beat their prices! They don't charge extra for my 130lbs dog like most other places do and its less than half of what kennelwood charges per night, and he would always come back stinking and caked in pee. When I pick Nash up from Twin Rivers he's always happy and smells like shampoo! So glad I found this kennel!

One of the best groomers I've ever been to, after owning dogs for many decades. They truly care and…read morewill work with you and make sure that you and your dog are at ease and happy with the results.

Best place to bring your pups. They are huge animal lovers and I trust them completely with our…read moredogs.

Front desk staff were not welcoming when I arrived to see how I liked environment after my…read moreveterinarian retired

Dr. Petty and his staff were amazing during a very difficult time having to let my cat Tank go. The…read morecare and comfort they provided was truly appreciated. Tank was 20 years old. Dr Petty and his team treated Tank as their very own cat. Thank you Dr Petty and staff.

They operated on my dog for a small tumor.. they also removed Two loose teeth.. he did very well…read moreand was done by 2.. Dr. Tamara Smith did the surgery and kept me updated on everything that was going on.. Very professional and kind..

Horrible front desk. Rude, unprofessional, not friendly at all. They used to be so good, don't know…read morewhat happened, different management? ‍

I recommend K9 Kabana to everyone I know; friends, colleagues, clients...everyone! The staff is SO…read moreexperienced and takes the time to give the highest standard of care to the dogs. Their priority is the safety and comfort of each and every dog in their care and that is evident in everything they do! I wouldn't trust any other facility in St. Charles County to care for my dogs!

Love. Love. Love. K9 Kabana is the absolute best place to take your pet for boarding. They get to…read moreinteract with other dogs with the same size and temperament. No sitting in a kennel all day long waiting to be taken out to go potty. Dogs playing with dogs ensures a day full of fun. If your dog doesn't happen to be the social type with other dogs, they do have "solo" accommodations. My littlest dog goes here as he tends to be "high maintenance" for my neighbors and friends to watch. He LOVES the Kabana. I never feel bad about leaving him here. In fact, I'm pretty sure he doesn't want to come home. Great place! Recommended by my vet.

This business is a 5 in my opinion. We are so pleased with the service Pretty Little Paws has…read moreprovided. This is Brick's third visit. Brick seems to be happy when dropped off. Most important, he is not a "basket case" when we pick him up. Of course he is excited to see us, but he does not appear to be nervous due to the surroundings. I like both locations. Yes, they are both in "busy" areas. However, I am able to park away from other cars which allows for room and less stress for the human of a dog that pulls. Thank you! For treating our four legged furry like he is part of your family.

This review is for the location on Salt Lick Road with Kerri…read more I took my 8 year old epileptic dog for his first grooming to this location. Kerri took excellent care of my Conor. Since this was his first time and he has health issues it took a while but he feels so much better without all the hair and matting that he had. This was the best experience I have had at a groomer. Small space, not a log of dogs going nuts, as calm as a groomer's space can be. We will be back.

Jessie and her team are the best in the St. louis region. We moved to Florida this past May and we…read moreneed them here with us!

Was recommended by an aquaintance. She has used this company for a number of years. My furry…read morebuddy is a big time home body and other than rides in the car and a play date in the park she doesn't like to stray to far from the house. I took her there and she didn't seem frightened like when I have taken her other salons. She always portrays the act as if I am abandoning her. She was totally at ease with dropping her off and when I picked her up she was beautifully groomed and was happy to see me again. The staff are kind and the rates are reasonable. Giving them 5 stars due to the fact they work for it. My little poochie is a bigger critic than me. If she is happy then I am happy.

I'm writing this as a third-party experience since my sister regularly brings my fur-niece here,…read moreI've had a chance to visit myself with her for a pickup--and I was really impressed. First off, the environment is clean, welcoming, and very well maintained. One thing that immediately stood out to me was that it didn't have that typical "doggy daycare" smell, which says a lot about how well they care for the space. Everything felt fresh, organized, and comfortable. From what I observed, the staff are attentive and genuinely caring with the dogs. You can tell they're experienced and truly enjoy what they do. My sister has always spoken highly of my fur-nieces visits and after seeing it firsthand, I completely understand why. Overall, it was a very pleasant experience, and I'd feel confident recommending this daycare to anyone looking for a clean, well-run, and trustworthy place for their pet. ***Did I mention they are open 24hrs/day

For anyone that like dogs don't go work there they not professional with your personal problems.read more