Grand Haven is definitely my girls favorite place to be! Unlike most other kennels, they let the two sisters board together which is a must or they panic, so that's been very helpful! The gals that work there, although super shy, are extremely nice, compassionate with the pets, and always flexible! One time I came with no food and had to send an Amazon package and they jumped right on in to fill the gaps! The girls come home looking pretty, well behaved, and so happy! Sometimes when they are mouthing off, it sounds like "grand Heaven Momma!" I highly recommend them! read more

Great business I take my dogs there every time. Sweet handlers they take great care of my pets

On first glance nothing fancy, which is just fine. I was looking for someone place to take my dog and cat while I was out of town. I have only brought my dog one other place, much more "fancy." They had cameras you could look in on the play area. My dog just sat in the corner alone not even the workers would play with her (that I saw). I was recommend grand haven from a friend's mom. I would 100% bring them both back there. I was a little worried because my dog has a lot of separate anxiety and my kitty is def and blind. They both did great there. Some of the things I really like were that they weren't overloaded with pets, each dog seemed to have its own indoor and outdoor area, and from what I could tell the dogs got one on one attention with the workers. Both of the young girls I met seemed to really enjoy their job and made me very comfortable at drop off and pick up. I could tell my kitty got lots of love and cuddles. When I picked them up I saw my dog outside and I watched her for a bit. She was running around doing dog things, I was glad to see her not just sitting sulking. This was a very good sign to me. I know she had to have a good time because when I got her home she hopped on the couch and slept almost the entire rest of the day! Thank you for taking great care of my babies! read more

Emma has been great to work with and was very good at communicating with us about anything that didn't seem normal. My dogs are older and she was quick to send a message if she noticed anything concerning. Dogs were picked up healthy and happy. Be sure you keep their hours of operation in mind when dropping off or picking up. read more

If I could give this place negative stars I would. I worked for this company for 6 months before i had enough of the inappropriate remarks and lazy management. I wouldn't board my Dog in these nasty cages even if i was desperate. The water that is pumped to the building smelles like rotten eggs and the owner will call you a cow if you're over 150. Obviously doesn't care... a dog died on this property and the owner was only worried about his lake house... terrible place to invest in... time and money. read more

Great place, my dog loves it here! Check Google reviews as well. Pricing is also a major plus. Size of each area provided to the dog. Play time is included. Basics of care at no extra charge. I was shocked caring around to some places to find out there was no way for my dog to freely go outside and playtime was an added cost. Their standard was letting the dog go to the bathroom 4 times a day and back to the "hotel room". Check this place out, almost hesitate to share how nice it is for the price. read more

This is the only place I haven't had to worry about my dogs when I'd leave them. They're so friendly and get to know the dogs and take such good care of them definitely recommend bringing your fur babies here! read more

We took our dog here for 8 days while we were on vacation when I picked him up he had just got a hose bath because the lady said he was rolling in his own poop which he has never done then 2 days later everytime he eats he pukes so on the third day home we took him to the vet and they said he had a parasite from something he ate or drank I would NEVER take my dog back to this place read more

Grand Haven was recommended when my friend turned out to be allergic to my dogs. I had to find somewhere to board them while visiting her. They both have medical issues so I don't like leaving them, but when I learned Connie was a veterinary technician I felt much happier. I was able to visit them during their stay and got to see how the place was run. Terrific!!!! I highly recommend this place. You can tell Connie truly cares about the animals and looks after them as if they are her own. Next time I visit I won't hesitate to bring my dogs again because I know they will also have somewhere great to stay also. read more