I have been a long time customer of Grande Nail in Indian Land. Tony has been an excellent Nail Stylist. However when I call to set up an appointment with him- they laugh and say he is away. Then I call two weeks later and they he is gone for good...and wanting me to book with someone else?! They are not communicating the Truth. Therefore will never go back!... read more

Came in today on a slow Thursday to get my nails filled in. I walked in and was greeted and told to pick a color. When picking a color, another woman came over and said no you need gel. I agreed and she walked me to sit down and handed me a book to pick a color. She started doing my nails and she seemed very rushed, tired and overwhelmed which was odd since they were not busy. As she was doing my nails, she cut my left finger, she was sloppy filling in the acrylic and she was kind of shoving my hand into the lamps and not really explaining anything to me. She never asked what shape I wanted and the nails ended up looking bad. They look like press ons and I have NEVER left a bad review of a nail salon before. This was my first time coming and I will not be back. At the end when I checked out, she never told me the total and just waited for me to hand her my card. Then she asked if I wanted a receipt. I think overpriced for just a fill in. I hate to leave a bad review but do not go here if you want high quality nails. See pictures attached. read more

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SNS manicure by Annie and she did a great job! I'm bringing my daughter back this week too! Clean, polite, and happy client!

Great first experience. I came based off the nails of a lady at the spa next door & was glad that I did. Pedicures for my daughter and me, nails, and eyebrows...I'd definitely come back! read more

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I love the staff at Grand Nails, Indian Land. They make my over 60 hands look so much better! The facility is beautiful and clean. I get the SNS service and my nails stay beautiful for weeks because they take the time to do extra coats. read more

Terrible terrible terrible my nails look like a 4 year old did it. Lumps, bumps, all over my cuticles... Then wouldn't refund, they offered to redo but I'm not letting anyone there touch my hands again. They instead called the police on us! They're crooks. STAY AWAY from here. They're more about the money than doing what's right. (Not to mention that two customers took their Covid masks off while I was in there, and they weren't sanitizing the community pen between uses) read more

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I love this salon. Very clean, staff is friendly and their prices are pretty reasonable. One of my favorite salons in the fort mill/Indian land area. read more

Don't make an appointment because it wouldn't matter. They will leave you waiting for an hour and grab the walk ins first. Mine as well attempt to walk in or go to a place that appreciates appointments and consideration! read more

Place is awful. Don't come in at 5 if they close at 7. They'll tell you to hurry to pick out your colors. My wife came home with a bloody gash out of her foot from the pedicure and 2 days later she now has pus filled bumps on both legs. I guarantee the way they rush out of there the cleaning and sterilization is half done if it's even done at all. The pricing here is the same as everywhere else so save your time & your body from an infection & go elsewhere. read more

I had my appt on Saturday for Mother's Day and the first tech gave me a pink sparkle nail instead of the chrome look. I explained to her that this was wrong and that the powder dip needed to be shaped down on my natural nails so it didn't look like a bubble. She ignored it and did nothing. So then she charges me over $100 to do this and then I complained to the owner. Her husband then comes and paints over the pink and tells me it will fix it. I told him there was way too much powder in my nails that they needed to be filed down at least. I was ignored again and rushed out the door. I called back and complained and they said to come in and this time the owner would fix my nails. We will see if that we actually fix them . I would not recommend this place. read more

Grand Nails Salon - Color pealing off 5 days later on sns dip nails - Nail Salons Near Me - Indian Land, South Carolina

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I went on the recommendation of a friend. The salon is clean and I was given service immediately. I asked for a mani/pedi and they l did my pedicure first , but only did a sos so job. Then instead of moving me to a manicure chair, he did the manicure in the pedicure chair with his back to the light. I had to ask him to fill in around the edges and only did one coat. He never spoke directly to me the entire time except instructions about the mani/pedi, but talked in his own language with the other techs. They were very busy the time I was there, but I will not go again. read more

They try to rush and the employees are very inexperienced or burnt out. I gave them several opportunities to fix their service and worked with several people but this is a bad business and bad deal. Melania is new but does a great and thorough job. I would go to her if you have to go to this awful salon. Every other person I have had did bad, rushed work. The last lady I had messed up my nails pretty bad and I came back so they could have the opportunity to fix them - they threw a coat of clear gel on top of dip nails to fix the finish. Now it is peeling off and looks terrible. I spent $150 for the worst my nails have ever looked. My toes a nice guy did but clearly he was new and not well trained. He cut them super short and at slanted angles, got gel polish got onto my skin and bled everywhere, and the color needed a third coat which he didn't give so my toes looked genuinely different colors. Just bad overall and like I said I have given them so many opportunities. Extremely disappointed. read more

I've been a customer of Grand Nails Salon for 3 years. I've used many technicians for pedicures and Annie has been doing a killer job with my acrylic nails since very early on. I found this salon after trying many others and having non-stop breaking and lifting with other salons. That has never been a problem with Annie (or her husband who has done them frequently). They are always so responsive to setting appointments, Annie always makes great color recommendations to get me out of my routine and they are just genuinely super nice people. Like all businesses these days I'm sure COVID has made doing business very difficult but they have never let that impact service delivery! Highly recommend! read more

I had an appointment at noon today for gel nails. They told me that dip was better, so I went with that to try it. The nail tech kept answering calls on his personal phone as well as for the salon. He got up multiple times to tend to other customers and was completely disrespectful of my time. Multiple customers came in and left before I was even done. This took over 2 hours! I went to pay and told the person at the counter that I did not appreciate that walk in appointments were being cared for, but I was left to wait. She offered no sympathy and just reiterated the price I owed. This is not customer service. I will say, my nails look great. So I am happy that they turned out well, just not happy that I spent my afternoon there and there was not even an apology. read more

I have been going to this salon for a number of years before and after COVID. This morning I called and asked if Tony was working today and was told "yes". Then asked if he had availability for dip powder nails. The employee asked me "for what time" to which I responded "anytime". I was told to come at 1:45pm. I agreed. I arrived to be told that I would need to return in an hour since he was doing a pedicure and then had to do the client's nails. I agreed. I returned at 2:45pm and waited another 20 minutes. Annie came over and wrapped my nails. Later her husband came over and did my nails. Not only did they not honor my appointment, but I did not even have the requested technician. I had specified a specific technician because Louis had done my nails the last two times. Both experiences were terrible. The first time I had to come home and shape my nails myself because they were so bad. He just rushes through the process making it less than a relaxing and pleasant experience. I have noticed the lack of cleanliness recently in the salon. Table lamps are dirty. Wall lights are dirty. They never wipe down the pedicure or manicure stations after services are complete. I do not see them wash their hands between clients. You can find five nail salons for every mile you drive it seems. If you are in an industry with that much competition, you need to provide for a quality experience. Needless to say, I will not be back. I did politely and quietly let the incompetent scheduler know this when I checked out. She said "ok". read more

Do not waste your time making an appointment. If you are a male - do not waste your time either! My nails and feet looked better before I walked in ....NEVER AGAIN!!!! read more

Clean salon, friendly manicurist, clean tools. I loved the attention to detail and a large selection of gel colors. read more

Grand Nails Salon - Gel polish - Nail Salons Near Me - Indian Land, South Carolina

Visiting from out of town and NEEDED my nails done for New Years. A lady can't bring in the new year with yucky nails lol! I have been doing SNS for 2 years, but it was my first time here. Hi did an excellent job. My mom lives locally so I will make sure she switches salons! Next time I'm in town I will be sure to swing by. read more

Grand Nails Salon - Nail Salons Near Me - Indian Land, South Carolina

I've had SNS for several months now and went to this salon for my most recent mani/pedi. They soaked my nails in acetone during my entire pedicure (around 45 minutes) to the point that my fingers were burning. Once someone started on my manicure, the manicurist realized that the person at the last salon put gel topcoat over my SNS. Instead of behaving like a professional, she threw a little fit, angrily filing my nails for a few minutes before tossing the nail file away and walking away from the table without speaking a single word to me. A few minutes later another manicurist came and finished my manicure while the angry manicurist sat in one of the pedicure chairs. No apology or explanation was offered. I can usually go a full month between SNS manicures, but it has been one week since my manicure and my SNS is already cracked and chipping. read more

Grand Nails Salon - Cracked SNS after one week - Nail Salons Near Me - Indian Land, South Carolina

I love this little are of the border. The spa is clean and handling covid well. The pedicure is a amazing here and color options are fantastic. I like the shops around this area as well. read more

I was really excited to get out by myself for the first time since having my baby and treat myself to a pedi! The salon looked nice in pics so I figured I'd give it a shot. I'm very bummed that I chose this place :( The man who did my pedicure, Louis, was just overall unfriendly/unwelcoming. I wasn't looking to be chatted up the whole time as I did bring my kindle. But I was never offered a drink, like the other 4 customers in there were, and when finished he told me to dry for a few mins and then never came back for me and started on another client. If that wasn't enough, my cuticles were not even done! Thoroughly disappointed as I was hoping to find a new spot for biweekly treat yo'self mani/pedis. read more

I got SNS nails with tips and the man that did them was on his phone the whole time watching something and my nails are very thick and boxy and bumping read more

Grand Nails Salon - Nail Salons Near Me - Indian Land, South Carolina

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My last two visits : June and yesterday's were very subpar. June's visit I had a 30 minutes wait with a appointment, and the technician displayed a very "I don't want to be bothered attitude " she did provide a decent service. So I caulked it up to her having a bad day. Yesterday's service again the technician had that same attitude. Now his service was poor and half ass. All can say is it was nice when it was nice ,but I'm done with Grand Nails. I do hope others have a better experience. read more

I asked for a SNS pedicure. I did not receive any pedicure service the women just started with SNS and did not even clean up around my nails after. They look horrible. What a waste of money. read more

Grand Nails Salon - I asked for a SNS pedicure. I did not receive any pedicure service just started with SNS and did not even clean up around my nails after. - Nail Salons Near Me - Indian Land, South Carolina

Second visit and I'm quite satisfied with the cleanliness, service, results, and price for SNS. I do wish they would do an undernail file to get some of the excess powder out from underneath the nail but that may just be my preference. Great atmosphere, great service, and the nail techs are all very nice... there's just no reason not to keep coming back. read more

Grand Nails Salon - How fun are these nails!!?! - Nail Salons Near Me - Indian Land, South Carolina

I came here and I thought it was going to be a really good manicure because of how the place looks. I was wrong. I got a BASIC gel manicure and when they finished, there was excess nail polish in the sides of 6 nails. that's 6/8 not including the accent. for my ring finger, I got sparkly white and it's like so..... empty? u can clearly see my nail. she didn't even bother to get a white to do a thin bottom coat. I'm very upset because its definitely more expensive than the many nail salons close by. Another thing is that this is my second time coming here and they cut me BOTH times. THEY HAVE VERY LITTLE STAFF!! I'm making sure I don't come back again. read more

The feel of the place was great and I loved the heated pad the put on your shoulders. I thought my pedicure was just ok. The basic cost more compared to other salons nearby. It was not the best paint job either. She also really did not do well at the cuticles. In fact she cut my skin on my big toe (which happens sometimes I get it) but it wasn't until the next day that i noticed that I got an infection where she had cut me. Not good!!!! Still dealing with healing 1.5 weeks later and hoping when my toenail grows that it's not all messed up from this! read more

Ann did an awesome job on my nails. She was professional and very polite. This will be my go to nail spot going forward!

My pedicure was very relaxing! The massage chairs are great, and my nail tech did a fabulous job. She did not hurt me once, even when she worked on my cuticles. They have really nice pedicure packages ranging from $32 to $65, some of which include hot stone leg massage. They also have a rewards program. The facility was very clean and quiet. Highly recommend. read more

I would give this place 0 stars if I could. I made an appointment for a manicure at 4. I arrived at 3:56, and one of the people I made an appointment with (who was getting a pedicure) was taken to his pedicure immediately. I was greeted and then I picked out my colors, but I sat until 4:50 waiting on someone to come get me and begin the manicure. During this time, two people came in asking for a manicure, one of them at 4:17 with an appointment at 4 as well (who was seated immediately) and another without an appointment 4:05 (who was seated after about 10 minutes). What's the point of making an appointment? Definitely the worse nail salon I've ever been to. Severely unsatisfied. read more

Excellent ambiance very good customer service and ails did last longer than my previous nail salon. Only complain I have is the last two times I've been there my nails have been left very bulk and not very smooth. I am going to try another technician (the owner) this time. Third time is a charm they say. read more

I've been getting my nails done for 10+ Years, and never once have I ever asked for a refund or had serious issues like I had with this place. I came to this salon instead of my usujal salon because they opened first and I was excited to get my nails done again after not having them for the last three months. The lady next to me was already complaining about her nails and I should of taken that as a hint. I instead let him proceed with doing my nails. Once he was attaching the tips he didn't press the tips all the way down, there were gaps I mentioned that to him and he nodded, instead of being a picky complainer I decided to just focus on phone and let him do his thing and finish my nails. THEY CAME OUT AWFUL. They were so thick at the base it looked like 5 layers of acrylic were just plopped on. He didn't even them out of make them look gradually thicker from the base like they should be. I explained to the girl Up front I had a doctors appointment but would need to come back to have them filed at the base so they wouldn't look so bad. I let it go and returned after my appointment to have them thinned near my cuticle, he rolled his eyes the second I returned which made it awkward for me to sit there knowing he didn't want to redo them. I left once again and just figured I would deal with them until my nail salon opened UNTIL two days later one of my nails randomly broke while grabbing my makeup bag out of my purse. I left a complaint on website and got a text stating they would fix them. AT THIS POINT I WANTED A REFUND AND DIDNT WANT TO RETURN TO THAT SALON THATS FAR AWAY FROM ME FOR A THIRD TIME. They refused refund and charged me $65 dollars for a full Set and gel color which is also an outrageous price for the quality they provided me. Like I said I'm not one to complain and never in my years of experiencing bad salons or crappy nails have I ever requested a refund to go elsewhere and get them redone. They were so bad I paid again To have them redone only 5 days after getting them done. I also asked for proof that he was licensed and they refused to show me proof so BEWARE BECAUSE A LICENSED TECH WOULD NOT OF DONE THE JOB HE DID. If your thinking about going here trust me wait until A better salon Opens back up. My 9 year old son even said the nails looked like crap. BEWARE!!!! WORST $70 bucks ever SPENT! read more

Grand Nails Salon - few days after getting them done one broke. horrible kindergarten style gel paint job that cost a total of $70! Horrible place - Nail Salons Near Me - Indian Land, South Carolina

Very nice nail salon down the street from my home. The interior is so pretty! The guy doing my acrylic nails paid very close attention to detail, and did an amazing coffin shape. Will def be going back soon. This is my new salon! read more

Not satisfied at all. they wouldn't paint my nails and still charged me for a mani when all they did was cut my fingernails.

My mom and I went there for Mother's Day, and we waited an hour and a half in the pedicure chair to get our nails done. I know that it was a busy day, however, but it felt like they had forgotten about us. Once getting our nails done, my mom went into the light and saw how horrible her nails were painted. There was paint all over her skin around the nail. It was painted by an older woman, but when my mom asked for it to be fixed, another woman kindly agreed and was very helpful!! It's very pretty in there, but they may need to hire more people. read more

So I've been here before and really liKed it. Was much better service when they first opened. Just finished a mani/pedi that was supposed to be the mineral treatment. Ended up getting something else that I didn't want with hot stones. When I tried to communicate issue, there was a language gap. I literally got burned during hot stone treatment and cut during cuticle trim. When I expressed disappointment with management at checkout I was told the woman who provided the treatment doesn't speak English. That's not my fault. I pointed to menu item. I explained there was an error. Also, they were out of every scent but one listed on menu. Very frustrated that nobody seemed to care about the mistakes or the pain caused. Won't be back. So many other local options with better pricing besides. Disappointed because past visits have been fine. A few times they ran later than appointment or had minor issues but not this bad. If there had been an attempt at an apology or an ounce of empathy, I'd return. They have a steady stream of enough business so I suppose my experience doesn't matter much to them. It mattered to me. This was a Christmas gift certificate and I viewed it as a treat. Came out feeling tortured instead of pampered. :( read more

First, this is a beautiful salon and the nail techs that i have had did a good job. My issue is that they do not honor appointments. I have been several times, always with an appointment, and have always had to wait for at least 15 min. The last straw was when I had an appointment for a pedicure that i had made 3 days earlier. I showed up on time to find a crowded salon and was asked to wait. It was over an hour before i was shown to a chair to begin my pedicure. No respect for customers time and the quality is not so spectacular that it over rides the tardiness. I won't go back. read more

I am not one for a negative review, but I am giving one in hopes their management fixes how they handle business. I called three hours ahead of time for an appointment. I could have gone anywhere else, but I chose to come here. I walked in and they were busy. Their were at least three clients who were sitting with no nail technician in front of them. One women had enough and just had said she had made an appointment and why were her and her daughter waiting for 45 minutes after their appointment. I sat and had waited up to 30 minutes. The gentlemen had argued with me he never made me an appointment and I finally had enough and asked if that was their number they said yes. I will NEVER come here again I not only wasted my time. I have never seen a more poorly run place in my life. It is just that don't treat your clients poorly and overbook your workers, if you don't have the time or employees to satisfy your clients then don't book the appointment period. Or accuse your clients of never booking an appointment. I hope I am the only one who has had this experience, but based on my visit there was obviously someone else with the same experience. read more

I absolutely love this place! I have been looking for a nail place since we moved to South Carolina about a year ago. This is the absolute best one I found! read more

I love this place always do amazing on my nails but today I had a very rude guy and he was being very ruff with my hands and it hurt so bad and I walked out loving my nails but i got home and looked more closely and there were holes in my nails and my nails were uneven read more