I had a day of solo exploring while my husband was in meetings and Old Town Trolley Tours made my…read moreday. I was able to explore several areas I would have other wise missed. The "hop on and off" was so easy and they kept a great schedule so I could choose where I wanted to spend time. All the Tour Guides were engaging and painted a wonderful picture of San Antonio's past and present. After my tour I wished I had more days in San Antonio to explore even more. The trolleys had multi-level seating so there wasn't a bad seat as well they were clean. Highly recommend!

If you're wondering what to do in San Antonio, then take this trolley tour…read more If you want to see it all and hear the history, then take this trolley tour. If you like gardens, museums, history, and cuisine (Mexican, Greek, BBQ), then take this trolley tour.

My friend and I bought the San Antonio Explorer Pass from Groupon at $84, which included one…read morepremium attraction and two nonpremium attractions; one of the premium attractions was the LBJ Ranch tour. The tour is operated by Gray Line Tours bus service so this review is for that only, not of the Explorer Pass and not of Groupon. We really enjoyed the tour! I wouldn't say it's worth $109, but a Google search will yield you lots of partners selling the tour tickets at a discounted rate. Regarding booking, we tried to call the toll-free number on a Sunday for a Monday tour (need to reserve at least 24 hours ahead), but the office was closed. However, the automated message directed us to a cell phone number to call to reach someone directly for booking. My friend texted that number--omitted here for privacy but obtainable by calling the Gray Lines Tours number--and received a response within 5 minutes, if that. I also called a different number and left a voicemail message just in case, and I was called back within an hour or so and also texted. I really appreciate the effort on the booking agent's part! Once we were in touch, we provided our San Antonio Explorer Pass voucher numbers over the phone and were told that pickup from our hotel would be at 8:30-8:45 am. We made sure to be downstairs, ready, and visible from the street. The bus arrive within that allocated time. The bus driver called out my friend's name and we boarded. There were a bunch of others already picked up, and we picked up a few others along the way. We made a pit stop for bathroom and food about an hour in. The bus driver was super friendly, passionate about his job, and accommodating of passengers' requests. He gave us a lengthy and useful history of the major landmarks, the towns we passed, the important people and what made them significant, and of course much information about LBJ and his wife, Lady Bird. We stopped by the Boyhood Home of LBJ, the Texas White House on the LBJ Ranch, and saw many animals including longhorns up close and personal. We also got to check out the Air Force One-Half, the plane in which LBJ flew. We stopped by Fredericksburg TX for 2 hours to enjoy Main Street and have lunch. The pickup spot was easy to find. It's a huge bus after all! We also stopped by Luckenbach, a small centralized area of land in a town with a history of music and German migrants. We opted not to stop at the optional winery based on another majority vote. We were driven back right near where we were picked up and were back to our hotel around 6pm.

Booked and paid for the Texas Hill Country tour through GetYourGuide. I arrived at the pickup point…read more30 minutes early. No vehicle ever came, and I received no call, message, or explanation from the company. A complete no-show with zero communication. I was left stranded with no time to arrange an alternative tour, and as an overseas visitor I couldn't rebook for another day. I emailed and called the company multiple times and have yet to hear back. Other online reviews reveal the same behaviour. Disappointing and unprofessional. If you're relying on this tour as part of a fixed itinerary, be aware it may not turn up.

Good time riding, driver very knowledgeable of the area. $1.50 a fare. If you do want to walk…read morearound San Antonio this a great way to quickly see while riding but of course you need to have local map.

Philip was wonderful guide on trolley tour.. so glad we chose this to experience San Antonioread more

I'm a sucker for a spooky tourist spot so I was really excited to find out about Sisters Grimm…read morewhile planning my first trip to Texas. The shop itself was wonderfully decorated and had a wide variety of books and souvenirs. I went to the shop a few times during the week we were there. All of the customer service staff at the shop were amazing, one of which went digging through boxes in the back for 5 minutes so they could find my size in a shirt I really wanted. Since my partner and I were there to celebrate my birthday, we decided to splurge for the bus tour so I could see the local cemeteries. Our tour guide was Lady Lex who had big theatre kid energy in the best way. She was incredibly engaging and patient with everyone who wanted to take a lot of photos. Our bus driver Robert was great as well. I was truly appreciative of Lady Alex's statement at the cemetery that while the stories are intriguing, ultimately they are about real people who lost their lives and we should respect the tragedy of that. While I love a good ghost/true crime story, I think it's important to humanize the subjects of those stories. Overall I had a fantastic time and was really thrilled to see the beautiful architecture of the Menger Hotel and local cemetery. I would definitely recommend the shop and the tour.

Tamara is a fraud. She sent my wife and I to the wrong meet-up location (along with a number of…read moreother customers). She said she would wait for us. We asked for a refund instead which she agreed to. Now, she has been ghosting me. This company is a 100% FRAUD. AVOID!!! See attached email chain. This clearly shows that this isn't an "opinion", but an actual "fact". Beware of other reviews here. It seems they may be using a service to generate positive reviews.

Good price & a good trip. Stopped to get snacks & use the restroom, even though there was a…read morerestroom on the bus.

I purchased a ticket for the 5:30am bus from SAT to Katy, TX. I arrived at the bus station at…read more5:12am, where I was told travelers must arrive an hour prior to departure and the bus had already left. I read all of the fine print on my ticket and the website and do not see this information anywhere. I contacted Tornado to request a refund but did not get a response, so I contested the $50 charge through my credit card. Tornado replied to the claim by responding that I boarded the bus which I absolutely did not. I have proof of a roundtrip Uber ride to the Tornado Bus Depot and back home that morning beginning at 4:55am, and proof that I drove to Houston later that morning. I am disgusted at their dishonesty, and will continue to pursue this until I obtain my refund.

If you're looking for an experienced, well traveled travel agent, please partner with…read moreSmith-Hairston Travel for your travel needs. :)

Mrs. Lolita was amazing. She booked our D.R trip and everything went perfectly, from the…read morebeginning and even after. She kept in touch thru the making payments timeframe and made sure we completed all required forms before the trip. She is officially and will always be my Travel agent.

I would just be echoing what most have already written. The other reviews are very accurate…read more My big issues included that when I reached out for more information via email I got no response. Also, they offered a pizza meal and it turned out to be Dominos. No offense to them but I was expecting a sit down inside with something more local. Not even paper plates and napkins. If you are expecting a tour of a winery, this not that kind of trip. It is a tour of wine places.

So the bus was clean, wifi equipped (though weak), and outlets on the back of each seat to stay…read morecharged. Weirdly had no music playing for the majority of the trip, guide blamed it as being unfamiliar with SA radio stations since she had just driven in from Houston. The tours are supposed to consist of three brewery/winery/distillery visits, I'd assumed it would be all of the same category i.e. all brewery or all winery but we had a two for one perk visiting Ranger Creek Brewing & Distillery in that we were getting to try their beers and whiskeys. We'd anticipated a bit of a story and a tour of the facility but honestly this one went on waY too long. Still, this visit was the high point once we realized we weren't limited in our samples and they were pouring full pints. Back on the bus to New Braunfels Brewing Co., a brewery known for its sour beers, many made with fruity elements and one spiced pickle beer. These were honestly a trip, we were presented two drink tickets and I sampled a pink beer, sour, and a splash of the pickle beer, spicy and sour. I didn't hate it but I didn't love it, one of the homies running the establishment sounded like Seth Rogen so that was a treat. The majority of the bus seemed to really dislike the visit though and I saw a few people tossing beers into sinks or nearby plants. Our last stop was the Grapevine, something I was super looking forward to but wound up being the most disappointed. I was anticipating a couple sweet glasses of wine to wind up the trip but after fighting downtown traffic down a narrow road, we were told we'd get 45 minutes to wander around since that's how long our host figured it'd take the bus to circle back. It was so disorganized, we literally just walked in to what felt like a super crowded gift shop where five or six people poured samples down a long bar. The wine samples offered, while delicious, were barely enough for a SIP. I asked our guide if we were supposed to tell them something to get actual glasses of wine and she told us we had to purchase the drinks, only the samples were free and only three samples at that. Okay, so what was all the money we spent on the tickets actually going towards? We got our tickets at a convention where they were offering a special price, 2 for $100 I think, then the day of the tour we were told to bring $20 cash for a tasting fee. What the what? Even after alllllll that, during the drive back to the drop-off point, our guide announces both she and the bus driver work for tips. $70+ at the end of the day and barely caught a buzz.

We did a 2 day tour in one day and this river walk boat ride was lovely! Thankful it wasn't on a…read moresuper hot day but even so the tour had a few shaded areas. Tour guide was informative and funny. I grabbed a slice of pizza thinking I had plenty time they had boarded already and waited on me. Thanks so much!! The boat ride provided a good overview of what's offered along the strip. We noted places to dine and a couple of hotels to check out in the future. The next day was a parade and that was fun. Would not have known had it not been for tour guide May 29, 2026

I hopped on the Go Rio San Antonio River Cruise thinking, "Alright, Texas Venice... let's not get…read morecarried away." Five minutes in boom full-blown water gun war. I'm talking grown adults acting like unsupervised 8-year-olds. Drinks flying, people ducking, one girl fighting for her dignity like her top came off ... and I'm pretty sure we came within inches of flipping that boat into the San Antonio River Walk. Meanwhile, the captain's just cruising along like, "This is fine. This is my Tuesday." Daytime? Beautiful, classy, postcard stuff. Nighttime? Turns into a floating bar fight with better lighting and a tour guide doing stand-up. End result: I came for a relaxing boat ride... Left feeling like I survived a low-speed aquatic bar brawl in one of the best spots in Texas.