The staff is great and we'll continue to do business with Bellco in Grand Junction....but I have to…read moresay: ...What annoys me about this bank is that the right most drive-through ATM shares the line with the drive-through teller service, so it seems like every time I try to make a quick ATM stop, someone is blocking the ATM as they're waiting on the teller service. It would be great if the ATM had its own drive-through lane so people who want quick ATM $ can get it without waiting for someone who isn't using it.

Best credit union and Grand Junction in my opinion. I've been due to other ones that I had…read moreaccounts in and this one is by far the best.

Calling in takes forever because you are always on hold. Service in person is very slow. Almost…read morealways a line. Not enough employees to cover. The tellers wait on one drive through customer and then on lobby customer then back to drive through. Forget about going in for any information on a car loan, you are lucky if one person is there. They take your time and can't give you an answer about anything until underwriters decide on it.

I have been with Sooper for over 30 years, I would never think about going anywhere else. The…read morepeople are very helpful and kind and really have a willingness to help. THE BEST!!!!

They refuse to fix the drive up ATM. It will NOT accept a hand written check. I have complained to…read moremultiple tellers... I'm just about ready to move my accounts.

Great service. I just opened an account as I am new to Grand Junction. They have lots of…read moredifferent options. I am very happy with what I came up with as a bank package. The tellers are very friendly. I really like that the bank itself is very "banky." I feel important once I walk inside. As I am still new to using U.S. Bank, I have not had any problems.

After my sister died it's taken over six months to get the employees to relay what was required to…read moretransfer my inheritance. They were too cheap to mail a check with tracking and delayed the transfer several more weeks to get me to pay for postage. All her other investments were immediately and kindly forwarded without any hassle. GJFCU just demanded I pay off her Visa or they wouldn't release my inheritance. The fact that there were multiple beneficiaries on several accounts made no difference. After paying the debt, no communication followed to confirm it was closed and paid off. As of June, I am still waiting for closure of a savings account, transfer of funds, and communication from the bank officer. My sister never intended her gift to be such a frustrating and intimidating experience. ​

Used this Bank for years and they know us by name. These small credit unions are better then bigger…read morebanks. Highly recommend this bank!

This is what banking used to be like. I called they picked up the phone. I went and got the account…read moreset up quickly. This is a great way to start a business relationship.

Had an experience with Earl who was extremely rude and unprofessional, ending our interaction with…read moredirect insults before hanging up on me by slamming the phone to the receiver. Leave your anger issues at home, buddy.

Well what can I say, Laura Holm was amazing by far the best experience I've had buying a home…read more After buying 2 others in the past and both being such a pain I wasn't looking forward to the process again at all. But she rocked it, answered every question I had, stayed in touch with me the hole time with how things where going and most of all helped me with getting everything that was required to get through this. She was by far the best part out of buying this home. I highly recommend her . Thank you Laura!

If you're looking for a home loan or refinance PRMI is your place. I would give this place 10 out…read moreof 5 stars. As first time home buyers we were nervous about the process. Annie and Beau made the process so effortless for us and were on top of everything. They worked around the clock, hard, fast, and explained everything so thorough we didn't feel in the dark when it came to the tedious transaction. Annie DeBoer, Beau Bradley's loan partner was on top of the whole process doing everything in her power to make sure our loan was closed fast, efficient, proficient, and she made sure nothing fell through the cracks. She was the glue that made everything go together seamlessly. Annie was excellent at making sure we were updated along the way and you can tell she truly cared about us. She knew our needs and gave us the best service. Because of how hard Annie worked we were able to close a week earlier than expected. Beau Bradley has great terminology to help describe the whole process. We really feel like we understand what we were doing and signing and that is a huge relief. He worked hard and watched the patterns and market tediously to make sure he was locking us in at the best rate possible. He was honest with us and was able to get us the exact payment we were hoping for *actually lower!* Beau had the best customer service and really bent to work around our crazy work schedules to to meet at times that worked and were convenient for us. Every time we walked into PRMI it was an upbeat positive and friendly energy and environment. They served the best customer service and really took such good care of us. This won't be the last time PRMI won't be getting our business.