Joanie my hygienist was absolutely lovely and knowledgeable. She was very thorough about my dental…read morehistory and helped me with tips keep my smile at best.

I am a student at gvsu, so I see my regular dentist at home which is over 2 hours away, and have…read morealways had dental issues and hate the dentist. But sophomore year, my cheek/mouth randomly swelled up 2 months after getting my wisdom teeth out, and this dentist office was very helpful with getting me in that same day to check it out! A couple months later a filling of mine fell out of my front tooth and they were able to get me in the next morning and fix it for a very cheap price! Both times they were very kind to me even though I am not a regular patient and always come in very anxious.

I was less than impressed by this place. I actually wrote a non favorable review a month ago and…read moresee it's been taken down. I received a message asking what could be improved. As I wrote before, your staff had zero empathy during my visit and I will absolutely never go back. Your business seems to focus on getting people in and out of the door. No customer focused at all.

I had an appointment for a filing replacement. When I arrived I asked if everyone working on me…read morehad been vaccinated. I was told it is against law to answer. When I asked the hygienist directly if she had been vaccinated she refused to answer again saying it was against the law to say!! I left the Office with my old filing! When I called and asked to speak with the office manager I was told she was very busy but would get back to me when she could. I am waiting!

3 years ago I visited this dentist for the first time where they told me that I had a cavity that…read moreneeded filling. At the next appointment, that I had gone into thinking I was just having a normal filling appointment, they told me while I was sitting in the chair that they may have to do a root canal on the tooth that they were filling a cavity, but they wouldn't know until they were inside my tooth. They were essentially telling me that my $200 appointment (I did not have dental insurance) could possibly turn into a $3,000 appointment, but they won't know until they are already doing the procedure. I know people who have gotten root canals, and I know that you can tell beforehand if you need one or not. I'm only giving 2 stars because once the hygienist realized I was internally freaking out, she told me that maybe I should just think about it and come back another time. Thanks to her I did not have an unnecessary root canal. I have been to a different dentist several times since then and the word root canal has not once been said to me since.

I've had nothing but issues with this dental clinic pretty much every single appointment I've had,…read morethere has been at least one issue..I was referred here by someone who had nothing but good remarks..unfortunately I'm not having that same experience. At the time I had Medicaid, in the middle of my treatment plan I was kicked off Medicaid. It took them 3 appointments and over one month to finally get my treatment plan started because they kept taking my blood pressure wrong and it was reading high. They kept referring me to my primary care physician and asking if I'm blood pressure meds, and yet everytime I go to the dr after the fact my blood pressure reads normal. I even wasted my time and gas going to the ER bc my first appointment they said it read really high. At the ER they tell me this happens a lot and they shouldn't be taking blood pressure at dental clinic bc they do not use the proper machine or methods to get an accurate reading. Not to mention nerves are high for someone with dental anxiety. If they had gotten it done right the first time it would have been completed before I was removed from Medicaid and the cost covered entirely. Now I'm stuck with a nearly $2,000 bill I can barely pay off through them, and to top it off my crown is in pain and feels infected. They wanted $100 more to even look at it if they got me in today. I JUST set up my payment plan to make this appointment today and can't afford anymore. In my eyes, I shouldn't have to pay anything if it's something you guys did that's causing me pain. Also, you can die from a tooth infection if it spreads and I feel like that should be at least a little bit of a concern. At least look at it to see if it's your wrong doing that's causing me pain before charging me more money I don't have. The only reason I kept coming here after my Medicaid mishap, was bc they were the only dental clinic I could find to do in house payment plans. That's my only pro out of all the cons I've had here. I had to have something done because it was infected and in so much pain it was affecting daily life..now they won't see me for an issue with what they did unless I fork over more money. ALSO, I was scheduled for a cleaning today, I show up and they informed me they cancelled my appointment and let me know via phone the previous day. I checked my phone and have no voicemail from them. It was a near 30 minute drive over here, I'm in pain and I wanted my crown checked. That cleaning was expected to cost me another $200 as well. Even with my insurance, a cleaning shouldn't be costing me $200. They obviously added another $100+ to my payment plan before I set it up yesterday too, no explanation of what that money was for, so I assumed it was added for my appointment today and I show up and they took it upon themselves to cancel my appointment for me. So why do I have money added to my plan? I'm starting to feel taken advantage of in terms of money..and not receiving the quality care I should be getting. Every time I come here, I end up leaving angry. I wouldn't recommend this dental office.

i really don't like to give a bad review but I have no choice, so my dentist in zeeland took my…read moretooth to the gum level so he could fit the crown but with no success Since then I'm feeling pulsating pain daily with no crown I'm getting my tooth extracted elsewhere soon

I had a crown put on my tooth. I was extremely nervous about the procedure. The Dentist Dr. Both…read morewas extremely patient with me. His assistant was also very caring. They explained everything they were doing as they went to make sure I was doing ok. I thank them very much for their patience with me.

Great oral attention, excellent skills and professional staff, enjoy your visit,,,,, this is the…read morebest dentist in Michigan and surrounding areas, can't wait to get back together with Carroll dentistry for another healthy checkup and preventive oral maintenance,,Thank You!!troutlip44@gmail.com

I have been a patient of this practice for ... Ever? My whole life? I have never had a reason to…read moreleave & I have recommended to so many people. My husband became a patient after we got married & is very happy with his switch. The staff are truly amazing. Very sweet, caring, personable, & gentle!! The Dr.s are gentle, caring & so so nice. I have never had unnecessary procedures or services recommend or pressured. Only honest & straightforward feedback regarding my dental health. I have told them more than once that I would come in 4 times a year if my insurance would cover it! Highly recommend!

Less than quality care at this office and was treated like a piece of trash. Had to file a…read morecomplaint with the dental association based on the quality of care received through this office and the dental association found the dentist didn't do within standard quality so wrote a check to me. The dental association gave me a little check but that didn't cover the major mistakes that the doctors from Grandville Dental made. I was fooled by all several fake stock photos that was used on their Facebook and their Incentivized google reviews. I though this office was able to perform a full mouth restoration of all porcelain teeth but I couldn't be any more wrong. This company keeps suppressing honest truthful reviews. Why would yelp hide a basic review that doesn't break guidelines. Maybe they are paying yelp of something I dunno but its confusing and hard to trust any Yelp reviews when I know they are allowing this company to wrongfully flag reviews and have them removed for no reason other than the owner of the company simply doesn't like it, that shouldn't be justification to have a review removed.

Update: I have been receiving services from Grandville Dental now for two years. The facility has…read morebeen clean everytime I have arrived, I am greeted kindly, I make sure to ask if money will be due to avoid any issues at check out, and things have been going much better. Recently had my teeth whitened and was happy with the $399 cost and in house customer service professionalism.

Our family has been with McMahon Family Dental for many years because we trust them and receive the…read morebest available dental care. The office is beautiful and the staff provides a friendly atmosphere. I just recently had the pleasure to meet the new dentist addition, Dr. Will Griffith, for the first time and he filled a cavity for me-I found him to be very efficient and had complete confidence in having him as my dentist in addition to Dr. John. Dr. Will is a very pleasant addition to this practice and I look forward to a continued relationship with this top rated dentist practice.

Dr McMahon Sr. Was amazing, I saw him for years. When his son, Dr John took over everything…read morechanged. He is all about making money. No longer participating with Delta Dental, everytime I've gone he finds a tooth that needs a crown. Kept touching arm which was creepy.