When I came to Copper Trace this morning on what is likely to be my mother's last day in this life…read morebefore going on to the next, Alyssa the nurse told me there was a cart of snacks and drinks for the family in her room. Thank you to Megan, Aisha, Tammy, Jasmine, Michelle, Mandy, Alyssa, and Chad all who took care of my mom for the ten months she was at Copper Trace. May Jesus strengthen you in well doing and bring other employees to help with the work of caring for our loved ones.

if I could give a minus I would. this place was so horrible! there are a few good employees but…read moremostly not! rather than taking care of patients, the majority of the staff was chatting at the nurses station. it was a nightmare.

My sister is currently a resident at Maple Park. I visit a couple times per week; due to my work…read moreschedule, I usually visit early evenings and weekends. The majority of the times,I'm there; the aides function as baby sitters. sitting at the desk or other chairs minimally interacting with residents. Sometimes the TV is on but most residents are not wheeled close enough to watch or hear. Music is not played, although research clearly shows music is excellent therapy for patients with dementia, which the majority of residents suffer from. I will usually play music on my phone while there and residents visually perk up. A couple times, I've asked the aides to please put some music on to no avail. My sister is in her wheelchair all day from morning till night. When I come in, she is sitting with her head just hanging down. She is verbal and experiences minimal conversation with the aides, as they sit, observe with minimal interaction; virtual babysitting. The room is usually just dead silent. There is an activities lady who comes in during the week days and she clearly makes a wonderful difference for these dear residents. Early evenings and weekends are a depressing atmosphere at Maple Park. Ive spoken with my sister's social worker with minimal results. The aides appear bored and rarely smile with the residents. Thank you for taking time to read this.

This is not the prettiest facility, but please, please, PLEASE don't let that hold you back!…read more I moved my very sick father, from a beautiful facility in Carmel, where he was ignored, his health deteriorated, and he was hospitalized several times. The staff at American Senior Communities in Westfield takes care of their patients, keeps the family updated, and works their best to get every last benefit you can out of Medicare and Medicaid. The facility director gave me his personal cell phone number; and the head of nursing gave me her cell phone number as well. You will always be able to reach someone. It is a wonderful facility, that will take great care of your family member. One of my dad's nurses actually sketched a picture of him, and shared it with me; she truly cared for my father. I will take excellent care over pretty rooms any day.

After we found out my step mom was going to need some help, we looked at a few facilities in the…read moreNoblesville area. Our second stop was our last. We got a tour of the property on short notice from the director of maintenance, Rick. He was the most down to earth guy and he immediately put my step mom a at ease. The staff and residents were all friendly, the facility is very nice, though they're still finishing up some renovations, there were lots of activities, and the place really felt like community living (not like a hospital). They offer assisted living and memory care as well. My step mom loved it, the cost was reasonable, and we put down a deposit on the spot. If you're looking for a safe place for your loved one to call home this place is definitely one of the best options in the area. Also, the grounds are large and there's plenty of space to walk around. We just lived this place.

Wonderful independent living apartments. Beautiful rooms. Fun and inviting staff. Great food…read more I would be very comfortable having my family here.

When my grandfather arrived at the memory care wing of Meadow Brook, the staff updated me by email…read morethat he was happily pushing people in wheelchairs because he was doing so well. This was easy for me to believe, because he had done so well during his month at Greenfield Healthcare Center once released from a couple weeks at Community Hospital North due to an infection. But it was downhill from there--more than likely due to the facility's near-complete lack of memory care activities, its emphasis on apartment-style living that increases isolation, and its use of benzodiazepines/pharmacological restraint in general (something I questioned in particular that they refused to respond to unlike other facilities I asked). As my dad put it from what he saw multiple times in the memory care wing's (beautiful) day room: "They were all zombies who couldn't even hold their heads up." My grandfather fell 12 times (that we know of) in his month and a half at Meadow Brook. He developed acute encephalopathy, a subdural hematoma, at least one UTI and was sent to a psychiatric hospital to get his "meds figured out." Yet, he kept going because he had always loved life and had hope. Unfortunately, that hope was unfounded. His first POA refused to move him to another facility--even when Meadow Brook eventually urged her to do so once the Department of Health and Adult Protective Service opened investigations--and Meadow Brook never contacted his successor POAs when moving him was a matter of life or death (he, in fact, died last Sunday) and, therefore, superseded HIPAA regulations. After my grandfather's final fall at Meadow Brook, he was taken to the hospital yet again. It was one fall too many. The bright spot of this post is that I convinced his POA to release him to Allisonville Meadows down the street. Skilled nurses and hospice workers in Allisonville Meadows' memory care unit showed him the utmost respect and dignity during his final week and a half of life. If you're thinking of sending your loved one to Meadow Brook for memory care, please don't. Or at least educate yourself based on complaint records with the State and also tour the facility morning, noon and night at unplanned times. I gave Meadow Brook two stars only because I have no experience with its assisted living portion, which is where all the amenities are. Here is my grandfather's obituary. He was a wonderful man. https://www.legacy.com/us/obituaries/name/robert-meadows-obituary?id=53976750 Sources: Indiana State Department of Health report: https://www.in.gov/health/reports/QAMIS/ltccr/cr013163.htm Synopsis of Meadow Brook's initial plan for "transitional" memory care: https://seniorcare.levinassociates.com/2014/06/19/spectrum-opens-meadow-brook-senior-living-fishers-indiana/

We visited this place to see exactly how they live up to the restaurant style meals that are…read morepromised in the brochure. We arrived at lunch and the dining room looked absolutely beautiful. The food smelled good and was artfully presented. We had great hopes for this assisted living community based upon what we had seen. However we were told by a sister spectrum community (Enclave @ Saxony) that the Meadowbrook community was not working according to the Spectrum corporate guidelines with respect to special diets. Our worry was that in the event that the current chef left, we would be left Spectrum corporate view on special diets which is not acceptable for us. (See our review on the Enclave at Saxony) This community gets four stars for their focus on meeting their customers needs. Should they be required to move to the Spectrum corporate policy I would change this to one star. Investigate your choices very carefully.

Facility is in good condition. It was comfortable living for those in need. The care was fair…read more There were several staff that seemed attentive and caring for our family. The only challenge was clear communication on process of admission and discharge.

Medical staff, nursing, PT and OT were generally top notch. Did have a clunker every now and then…read moreon weekends, especially at night. They appeared to be agency nurses, not staff nurses. Low rating applies to operations outside of medical staff. Room cleaning only happened when it was requested. No fault of cleaning personnel, they were severely short staffed. Food was decent but getting the order correct happened about 50% of the time. Procurement failed to order correct products, such as briefs that fit. Thank god for Amazon. At home medical equipment was not ordered in time for discharge, caused additional expense and a bad experience. Overall the health related goals were met and went home improved, so if you can deal with the other stuff, might be a good fit.

I cannot begin to truly share the goodness of the staff at Sanders Glen. They are ever present and…read morekind to everyone who lives there and to families of residents. Throughout this Pandemic, they have been vigilant about safety while doing everything possible to meet the needs of residents. The daily communication has been outstanding. We know exactly what is going on regarding status of staff/residents and COVID-19. They have organized visitations when possible, parades to uplift spirits, and convenient ways to have items delivered to loved ones. But above all, the staff at Sanders Glen have wrapped their arms around our mother and the other residents during this most difficult time. Our family cannot thank them enough. To Sue, Angie, Nancy, Debbie, Brent, Diane, Mark, Mary Lou, Debbie, and all the others taking care of our mother and all the residents, we thank you from the bottom of our hearts.

From the owner: At Sanders Glen Assisted Living, we provide a welcoming environment where you or your loved one can…read morefeel at home. Sanders Glen residents continue to lead full, independent lives with our friendly staff members on hand to assist them with daily tasks according to their needs. Sanders Glen is home to a robust social scene, with optional community events and activities scheduled daily. We invite you to contact us to schedule a tour or to ask any questions you might have about Sanders Glen.

My wife and I have been going through the downsizing process and trying to find a senior living…read morefacility on the northside of Indianapolis. The help we received at the Stratford was outstanding. Specifically, we were helped above and beyond by Ann Buttery. She was so caring and did her very best to find just the right place for us to live out our lives. God bless you Ann.

They took excellent care of my Mother in rehab. My review is long overdue. Thank you to Ann Buttery…read morefor answering my calls and helping me with my mother's admission each time as I was living in Boston at the time and attempting to manage her care from there. I'm forever grateful!! Sam Carrillo, Executive Director, was also extremely helpful and professional!! Thank You!!

Horrible place to live. For the cost, I expected nothing but the best for elderly friends. What I…read morefound was sad. They want the money, but don't want to provide the care they promise. The nurses and care team are excellent but the administration and leadership is seriously lacking. Look elsewhere.

I've lived here since 2018, first with my dear wife, Carol, then as a widower since 2020. This…read moreplace is great. Its employees really care. The facility is top notch. They're about to expand because we're essentially full.