They took excellent care of my Mother in rehab. My review is long overdue. Thank you to Ann Buttery…read morefor answering my calls and helping me with my mother's admission each time as I was living in Boston at the time and attempting to manage her care from there. I'm forever grateful!! Sam Carrillo, Executive Director, was also extremely helpful and professional!! Thank You!!

My wife and I have been going through the downsizing process and trying to find a senior living…read morefacility on the northside of Indianapolis. The help we received at the Stratford was outstanding. Specifically, we were helped above and beyond by Ann Buttery. She was so caring and did her very best to find just the right place for us to live out our lives. God bless you Ann.

Recently had a loved one there and they took great care of her , when she passed they were more…read morethan helpful. Most Health Care Facilities give you 3 days to remove their belongings but they worked with us and extended the time. It's an older place but is taken care of and all their room's are private no matter how the bill gets paid ..Medicare 'Medicaid or private Insurance ...We had a very good experience there and so did our mother

Was very close to a patient that has just passed here. Passed last week and they are rushing us to…read moreget everything out less then a week later. They didn't reach out to the patients daughter when she passed.. she had to hear from a third party. And when the patient had had a bad fall prior to passing the person incharge named Jason insisted on not calling the fire department and handeling it himself which was a mistake and she couldn't get up for over 30 min and ended up getting help anyway from the firefighters. The food sucks, the patient called it a hell hole it was so bad. The laundry always went missing, the nurses take up to an hour to come when you hit the help button even for emergency!!! they are insistence we get their belongings out of her room so they can make more profit for a new patient to come in. She hated every second in this place and I'll do my best to make sure people don't go here. If you care at all for your loved ones don't take them here!!! And rest in peace to my friend always, you didn't deserve this horrid place, the food, the treatment, the rudeness. They were truly horrible To her in her final days. And now that she has passed they are still being horrible and rushing us packing up her stuff. Called that we have 2 days to do so... she just passed. :( My only positive note is that Winnie was truly special to this patient. She was caring, has patience, was kind and always a glimmer of hope for her. The true bright light and glue of this facility.

Dropped in to do a performance with the great folks here, I found a dynamic and engaged staff, well…read morekept and clean hallways, and plenty of parking in this lovely new facility. Of course you cannot win with these places, will always be something someone saying wasn't done right, someone didn't feel heart, this is the tragic reality of old care. It is the final stages and no one should be happy about the grave sadness or be too casual about medical standards.

Creekside Health and Rehabilitation was a huge disappointment to our family. Our sister's initial…read morestay in the rehab wing was okay, not great and not quite subpar. Due to her health restrictions we were forced to make the decision to admit her as a resident. We greatly regret that decision. The majority of the nursing staff was dismissive of her health needs to the degree that vital medication was not dispensed in a timely manner. She was frequently left sitting in excrement for hours, once almost 24 hours, resulting in wounds on her buttocks and back. Her dietary restrictions were regularly ignored, resulting in the family ordering food being delivered to her. Unfortunately we were operating from out of state so we couldn't monitor her care in person. She has since been released to hospice care where her aides are appalled by the condition her many wounds. The greatest travesty is the lack of oversight for a location recommended by Medicare & Medicaid agencies. The management staff need to be held accountable. If at all possible, avoid this place at all costs.

Excellent care! Staff is respectful and caring. The therapists are amazing! The experience…read moreexceeded our expectations.

A nightmare that I want to forget, In 2018 I broke my neck, had extensive surgery to put me back…read moretogether again. I stayed in St. Vincent hospital as long as I could under the supervision of Goodman-Campbell. When insurance said that I needed to be released from the hospital the ambulance drove me to this rehabilitation facility. They punished me by insisting that I sit up without assistance for five minutes. I screamed in pain and slunk out of my wheelchair and was laying partially on the floor before a nurse came back into the room. She chastised me for yelling. I said that I needed my wife, and wanted to call my attorney. She denied my request. That night I had to sleep in a hospital bed that I soaked with urine.....I had a spinal cord injury after all. After trying to sleep in my own urine overnight a morning nurse came in. He was so compassionate compared to what I experienced heretofore at Hamilton Trace. He cleaned me up and changed my sheets. Two hours later my wife was allowed to visit. The chief nurse said that I had to return to the hospital after existing one and one half days in hell with this outfit. Yes, I waited in pain until another ambulance came to return me to from where I came. Terrible experience. I can't even think about the pain these people let me suffer saying that I needed to sit up for five minutes and then they chided me for screaming in pain, Bad show all around. I pray to God that this memory will not haunt me, causing nightmares.

The employees at this establishment have no consideration for the residents needs. Many residents…read morehave expressed their displeasure with the quality of the food, the attitudes of the staff, and the overall performance of the staff being incredibly lackluster and generally unimpressive and disappointing. I myself have visited this business on multiple occasions and have found the entirety of the business lacking in quality as well as the basic services necessary for the running a successful enterprise of this type. Even as I write this review while visiting my relative I am talking with another woman who said and I quote "The quality of this food breaks my heart!". If I who am here very rarely can see the poor quality of this establishment then I pity those who spend many of their days here in this sham of a residential center.

My sister became a resident at Wickshire I June of this year. I wa so impressed with how welcoming…read morewickshire was. ALL staff went above and beyond introducing themselves and making my sister feel special. Lunch was scrumptious too. It was very clean and everyone was so professional. Highly recommend this Assisted Living Qarters.

Excellent professional Director Patrick Burnsdall and trained Staff…read more I recovered from being paralyzed twice over a year to recover. Jehovah our God gives us strength beyond our own understanding. I will appreciate move arrangements as soon as possible. Because of Bacteria exposure and theft of personal Identity and belongings,/ they stole my email and my computer. Thank! Lucille Bryant move arrangements requested Send message

My mother was put in the facility several months ago I have had nothing but issues with them since…read morethis has started. I even had to call the police during the coronavirus. They hadn't first given my mom a shower in over 2 1/2 months. Forgot to feed her at lunch several times. Someone needs to help her in and out of the bed to her wheel and she calls for a nurse and no one responds to her calls she could be waiting several hours to get in bed. They don't help her to the bathroom they lay her in bed and expect her to do her business but then no one comes in to take her off for several hours either. This is NOT a place to take anyone you love trust me on that.

Facility is in good condition. It was comfortable living for those in need. The care was fair…read more There were several staff that seemed attentive and caring for our family. The only challenge was clear communication on process of admission and discharge.

Medical staff, nursing, PT and OT were generally top notch. Did have a clunker every now and then…read moreon weekends, especially at night. They appeared to be agency nurses, not staff nurses. Low rating applies to operations outside of medical staff. Room cleaning only happened when it was requested. No fault of cleaning personnel, they were severely short staffed. Food was decent but getting the order correct happened about 50% of the time. Procurement failed to order correct products, such as briefs that fit. Thank god for Amazon. At home medical equipment was not ordered in time for discharge, caused additional expense and a bad experience. Overall the health related goals were met and went home improved, so if you can deal with the other stuff, might be a good fit.

My Aunt was discharged from St Vincent Hospital May 23, 2022 to St Vincent Hospice…read more This program didn't work for her as she was not terminal, however, has a wound on her heel that was slowly healing from surgery. There was no further care St Vincent could do. St Vincent Hospice is a nice place, friendly Nurses and all, however, little patient care for those that are not truly terminal. It's all about the comfort and easing them towards death. We were not about that for my Aunt. The one Nurse emphasized the need to sign the DNR=Do Not Resuscitate form. My cousin refused. We were looking at hope for her to heal well and get back to living (my Aunt's wishes). We had her transitioned to Home Health from Hospice. It's just the beginning so far, however, there always light at the end of the tunnel. We continue to pray and have God lead the way with Jesus interceding on our behalf. With God all things are possible!!! Amen. Not knocking down this place. It may be ok for some people. It may work for them, however, for us, my family. It did not work. We are on the road towards recovery along with hope.

First off, let me say I'm so sorry you're in a place where you're researching hospices. I wanted to…read morewrite a positive review ASAP, because the day my father was being transferred from home hospice care to the St. Vincent facility, I did a quick google search and nearly had a panic attack after seeing the bad reviews on Yelp. COVID-19 note: As of the end of March 2020, they have a limit of 1 visitor per patient--not 1 person at a time, 1 person period. It's really unfortunate, but obviously necessary. You'll be screened at the door (questionnaire about travel and symptoms, then they'll take your temperature using a forehead thermometer) before you can come in. Obviously there are many parts about a terminally ill parent going into hospice that are awful, but it had nothing to do with the hospice or their staff. Everyone we encountered---doctors, nurses and CNAs---were all amazing. They were great about making sure that my father wasn't in pain, and did so quickly. We never had to wait a long time after pressing the call button for someone to come in, and they were always helpful in suggesting medications that might help his symptoms. My dad was there for 6 days before he died, and I can't say enough about how thankful I am that he was able to be free of pain in his last days. Erin, MJ, Denise and Jess were particularly wonderful. The facility is very quiet. No one is hooked up to beeping monitors, and there aren't any overhead speaker announcements like you hear in hospitals. Patients can watch TV or you can play music for them. Each room has French doors that look out onto a peaceful courtyard with a pond, so you'll often see ducks/geese. There are birdfeeders outside each room as well--volunteers normally fill these, but they're not right now. We brought some of our own birdseed and filled them ourselves. Some amenities I can think of off the top of my head: * family bathrooms with showers. They have towels/washcloths and there are baskets of toiletries if you need something and have forgotten yours. * refreshment station - Coke/Sprite etc. fountain drinks and the really good hospital ice, plus coffee and tea are available for patients and visitors. * they don't have a cafeteria for family/visitors, but you're welcome to leave and bring back food (you don't have to get re-screened if you leave and come back right away) or get DoorDash delivery. * the chapel and other social/meeting areas are currently closed. Feel free to DM me if you have any questions, and again, I'm sorry you're even reading this review in the first place.