READ THE NEGATIVE REVIEWS!!!!B4 MOVING HERE! There are so many vague / gray areas that can be used…read moreagainst you!!!! Mind you they have the best interest in the 'management company " itself and if for whatever reason you get some ridiculous neighbor that just doesn't like you or if the management team doesn't like you , it won't be in your favor . Without going into to much detail due to the privacy of our rights as new tenants I will label it as it is. You will be judged by your neighbors , you will be judged by management upon move in! Beware !!! This will come to haunt you . Unfortunately Al Angelo company has many gray areas in their contract. If you haven't read previous reviews I do advise you to do so. They are more concerned at retaining current tenants as to doing the right thing . They will use this against you . However Misty who we spoke to did clarify things in regards to my situation greatly . Would recommend her anyway , unfortunately she is not our property manager . To keep things short in reality of things , read your rental agreement carefully because they will use that against you greatly especially when upsetting long term tenants . Unfortunately due to the "GRAY " areas you really will be subjected to their will and descrissuon. Unfortunately due to other neighbors not being corgial and communicating with us we had to be subjected to multiple warnings . I also want to note I worked with multi family locations and their management for over 10 years. Upon moving here from California I cannot express enough how disappointment I was in regards to the "favoritism ' of either tenants have been there for a while or either the management team having a upset and just not liking you period. I highly encourage everyone to read all negative reviews because this will save . Do yourself a favor, if your a quiet hermit that wants nothing to do with your neighbors, just want the extreme of rules this is your place and what I mean is the management company. I will however say I'm SEVERALY disappointed from a management level. Phones constantly off the hook, no real direct answers from management . Everyone trying to cover each other's butts. It's a dog eat dog world here. . In regards to repair orders and customer service and the maintenance the service team has been phenomenal. However due to feeling like the Allie ( The manager) never being there consistently and Grace being irrational and feeling like she's retaliating i will not condone it. Now I want to put this out there , were people that also don't desire drama or let alone issues with neighbors . But I clearly fear favoritism and personal issues are being used against tenants here . It's sad, I had a higher expect on of Al Angelo company but again PLEASE READ ALL REVIEWS. I don't mean any negativity and want to abide by all rules but clearly didn't expect this upon moving in. Again I'm not trying to DETOUR you but trying to set REALISTIC expectations by the MANAGEMENT Company. AGAIN Management COMPANY . Please do your research and save a headache. I only moved in here less then two months and Im greatly let down by the Management POLICIES and the ridiculous extent of what we've had to go through . Again needless to say not everything is bad , however when you feel like you can't be yourself living in your own house. I FEEL THE NEED TO COMMUNICATE THIS TO YOU ALL. As a previous service vendor that took care of multifamily communities for over 10 years. I beg you to hear my warning . Nicole F and Grace need some DEI training . They have the worst attitudes and obviously favor one another. Their names are common on the negative reviews about their Horrendous attitudes. I feel they're more concerned about RETAINING current tenants instead if their Ridiculous rules then in the best interest of being a "REALISTIC " human being . I pray that these people learn to have realism and sympathy. I know we're not all perfect but to be subjected and feel like you can't be yourself in your own home is absolutely ridiculous.

Very good and reasonable apartment complex. Gated community gives peace of mind for tenants. The…read moremanagement team and maintenance staff members are all very helpful and friendly. We've been here for a year and have a little longer on our lease. I highly recommend the Regency as a place to live in Vancouver. The walls are definitely a little thin and some of the appliances are outdated but that is pretty typical of apartments. Whenever we had any problems or issues, management or maintenance dealt with them fairly quickly. Also, plenty of parking spaces!

Unfortunately not enough of the happy residents are posting on Yelp... but after living in MANY…read moreapartments in Vancouver these are by far the best. Yes, if you're under a toddler who runs around all day you can probably hear them. Yes, there's probably dog poop ( I haven't seen any) but there's nothing they can do about that. Now let's talk about the real things people look for in apartments: Price- nearly the least expensive in East Vancouver. Parking- AMAZING, this is one thing I've never seen at other complexes. You get a carport free of charge and there's a plethora of additional parking. Management- Phenomenal! They're responsive, kind, and a lot of other complexes the management will either never answer the phone, take forever to reply to an email, or post that they're on lunch for three hours. Maintenance- quick, respectful, and I trust them Appliances- All of them are name brand, whirlpool, hp, etc. and function as if they're brand new! I previously lived in an I remodeled unit and it was nice, yes the colors scheme was dated and it had definitely been well used by previous tenants, but it's an apartment and that will be the same anywhere! I now am in a remodeled unit and it is STUNNING. Everything is brand new and is very nice quality! Jess in the office is amazing and helped me so much while moving in! Thanks Jess and Monterey team!

If you have an ESA: DO NOT APPLY until you've managed to (somehow) get approved by "PetScreening"…read morefirst. I am incredibly bummed and sorry to have to leave this review however I feel it necessary to warn others with a similar situation as ESAs are common, and I've never had such a difficult experience. I applied here, and was approved for the apartment. However after applying I was informed that I needed to go through PetScreening (3rd party service) in order to get my ESA letter and cats approved. PetScreening does not have a phone number, their reps are either AI or told to deny almost everything and they lie. They do not bother to verify your ESA information. Upon researching, it sounds like this is wildly common for PetScreening and may have had a few lawsuits over it - which doesn't surprise me. The office was unwilling to review my ESA internally after I asked twice, and they reminded me that if my ESA wasn't approved then I would have to proceed without (and pay their pet fees). So as you can imagine, we've gone our separate ways. Thankfully they saw reason and refunded me the $200 hold fee. That was the least they could do. This experience incredibly disappointing and distressing. I was really looking forward to living here. These apartments are lovely, the location is perfect, and the area looks well maintained. But this is insane. The same ESA document was accepted at the new place that I'm renting at without issue. So, one has to ask: What gives? More, it makes me sincerely question: if The Monterey is like this for ESAs, something that should be protected by the Fair Housing Act... What else are they attempting to skirt legal boundaries with?

This building / block / whole area is/ was nice but has degraded a bit for various reasons…read more Had to come back n add- WOW it's gotten even worse since I posted this. It's sad. People are now constantly scavenging the trash cans all around the area in broad daylight, I was asked for my lunch today while trying to enjoy it in the park, so I just gave it up rather than a potential issue. Also they are now leaving actual shit n piss at the back door, so thats cool. Safety / security Felt rly safe when I moved here but has gotten a lot less since. Recently I've been followed an harassed outside by people who appear to be living in the park bushes & train tracks. I try to mind my own business but it's gotten to a point I don't feel safe. The area is mostly well-lit, but I avoid walking around after dark. During day on sev occasions, I've witnessed people breaking the lights in the park so it'll be darker at nite. There's also an uptick in hazardous trash left around. Pretty much every day, all garbage cans in the park are broken into w/shit strewn around. The overall degradation has brought down the value of living on the waterfront IMO. Last week someone tried to break into my unit. I was about to call 911 when they finally stopped n left like nothing happened. People who don't live here try to get in the building & as a resident, you're expected to make sure no non-residents get in since it's secure... but um, I'm not a security guard or door guy, don't kno how to deal with that. Last week a woman having some sort of episode on the sidewalk screamed at me as I went inside that she was going to burn the building down. Really hope she wasn't the same person trying to get into my unit! So despite being a "secure" building, it's pretty easy for people to get in-- esp since the garage doors often get stuck open and are left that way overnight for days "waiting for parts." Residents are given notice about the doors being broken and stuck open so your vehicle might as well be parked on the street, but of course that $150 garage parking fee (on top of the exorbitant rent and additional charges for the building's communal spaces) sure doesn't get discounted. Theres a tent encampment started up a few yards away on the railroad tracks, a few feet from the garage door, it's even part of my cityscape view now. It's getting colder, wetter. No one could blame them for seeking shelter in the open garage 10 feet from their tent. Amenities The gym is nice but ground level & open view from the street. Unfortunately sometimes sketchy dudes stop n stare, even make gestures, at women working out. Seen it multiple times now, even stopped workin out in there because of it. There's a pool table. I've used it, but only one pool stick was still useable, so that kinda sux. Noise + cleanliness I can't speak for all areas, but the area around me is extremely loud w lots of knocking, running, bangs, booms, techno music can all be heard often above my unit and in hallways. I don't understand how it can be so loud sometimes other than that the walls an ceilings are just super thin. I had a friend visit this week who said it sounds like I live under a bowling alley. So just know, it prob won't be quiet. The staff are all very friendly. The cleaning crew is especially nice. However, they are sometimes on speakerphone having conversations while in the hallways, which makes it v loud every time they clean, makes people's dogs bark. One gets goin, another gets goin, etc. can't blame them, I'd bark too. It's not really peace n quiet here. Despite some areas being cleaned all the time, the stairs are all disgustingly dirty. The lobby area gets cleaned every single day, but elsewhere, not so much. I've watched as the same nasty bobby pin & clumps of hair have been on the stairs for months, clearly not cleaned by anyone. Maybe that's for residents to do too.. not opposed, but can we at least get discount or credit for our services? There's also mold problem. To be such a new building but have water leaking w mold growing ... in the communal spaces we have to pay addl charges for... & no action to fix it... makes me question the rent price, again. Other obs I knew this would b dog-friendly building & neighborhood, which I love. But it does feel as if the dog owners n dogs are a little on top of each other. Rly can't turn around without running into a dog. Not a bad thing, it just doesnt feel like enough space for amount, esp if u have a dog w any sort of behavior or distraction issue. It would be rly hard to deal w that here. It would also b hard to live here if u have allergy o sensitive to dog hair or dander. The stairs are COVERED w dog hair. So ... It used to be nice but I cant justify the high rent anymore, but i am moving soon anyways. Wouldn't recommend at current rent unless things change drastically.

I highly recommend this place!! Working with Marisol has been amazing! She really sold me on this…read moreplace. I did fall in love with the building, its amenities and the apartment. But having Marisol conduct the tour for us, being very honest and genuine about everything just made me feel super comfortable to live here. She was so patient and so quick to answer all the questions I had and she even sent me a very detailed in depth email on what is to be expected. I don't think I've ever signed on an apartment so quick before! She even went out of her way to show us everything a second time and gave us great recommendations about the area. That's how great Marisol is! You're in great hands with her :)

My husband and I stopped bye, and the young man working there wa busy. But when we asked if we may…read moresee an apartment. He stopped everything with a smile and showed us not only a beautifully furnished apartment, but he aslo showed us yhe beautifully decorated loft, bbq that looked like it came straight out of an hgtv episode. This place is pet friendly, and they have a pet of the month too. You must step inside for a visit and i believe this place is gorgeous. I cant wait till my rental agreement is up, so i can move into this place. Thank you lucy and johnny

This review is based on a tour and I never actually lived here but in the hopes if someone is…read morelooking this could help .The person showing us around was sweet ,knowledgeable and friendly. The building is smack in the middle of downtown and close to a lot of cool things like a yoga studio,coffee shops ,restaurants etc . The apartments are very bright and well lit and have huge wrap around patios . Storage is an issue but not one that cant be remediated with some work around. The common areas are just alright considering what other buildings have to offer in the area. The parking situation is tricky in my opinion but they do have some street parking slots.

We have lived here for 4 years and have had a great experience. Management has always been easy to…read morework, informative and accommodating. We find the price of rent to be very fair compared to other apartments in the area. Vista View is owned by a local property management company and you can tell they care and take pride in providing residents with an easy renting experience. Amenities are great (dog park, gym) and people in the complex are friendly. Very welcoming place for pets

Highly recommend Alderbrook Apartments been living here for 2 years after Vista View Management…read moreshowed me discrimination against my disabilities and the complete disgust Angela I can see she still can't get her shit together on how to treat tenants right. I highly recommend if you're looking for something different and better where management actually gives a crap about you and treats you equally come to Alderbrook Apartments its been a wonderful experience living here and am happy to be home.