Amazing staff!! Clean!! Friendly!!…read more Thank you to Jennifer for asking the Dr if he could fit me in the schedule due an uncomfortable retainer issue. We just moved here and my boys are getting their braces here. My kiddos were very unsure about going and when they left they couldn't wait to go back. I'm truly impressed at the care and consideration they take to make sure you're happy and comfortable. I can't wait to see the end result when my boys are finished!

My daughter was having problems with her permanent retainer which she got before we moved here. We…read moreare so thankful that Dr. Mahaffey saw her during a holiday and fixed the problems. His office makes you feel very comfortable, and Dr. Mahaffey is very friendly. We highly recommend Dr. Mahaffey and his practice!

Great customer service and Jessica up front is very friendly…read more Doctor is very knowledgeable and treatment is going great ! Best Orthodontic services in Fayetteville in my opinion !!!!

I absolutely love this office. Dr. Kal is great and the entire staff is so professional and very…read morefriendly. We've been here for 1 child's braces and will be bringing the other soon.

Taking whole family's business elsewhere. This has been the WORST experience. Front desk staff is…read morewonderful. But the rest are so RUDE. And no one seems to know what is going on. Just terrible, awful service

I selected this facility only because my insurance had changed, and my previous periodontist did…read morenot accept the new plan. When I called to schedule, I spoke with Gwendolyn at the front desk, who told me that as a new patient they would need x-rays. I explained that I already had a full written treatment plan and scan from my previous periodontist (Peachtree Dental Group). She reassured me that since this was new insurance, they could take new x-rays anyway and told me to just bring whatever I had. When I arrived, Kindra at the front desk was wonderful, friendly and professional. But after checking in, I waited 45 minutes before being called back. Once in the chair, I asked the assistant if such long waits were typical. Instead of answering politely, she snapped that they were "waiting on my x-rays." I explained what I had been told on the phone, but she grew increasingly short and frustrated as I asked clarifying questions. She then took me for a scan, and the doctor (Dr. Ashe) looked in my mouth for all of five seconds before saying he couldn't move forward without x-rays from the other office. By this point, I had been there for over 90 minutes. Frustrated, I walked out to my car and immediately called my previous periodontist, who emailed my x-rays to me on the spot. I walked back into Great Expressions, gave them the x-rays, and rescheduled for the following week. At my second appointment, I again waited 45 minutes before being called back--only to have the exact same assistant ask if I had brought my x-rays. I told her I had emailed them a week earlier. She checked with the front desk, found them, and then told me they weren't the "FMX" the doctor needed. Once again, I was told they couldn't move forward. The doctor offered to transfer me to their general dentist for the FMX but couldn't say when I'd be scheduled. For comparison, I called a different dental office I hadn't been to in four years (Nova Dental), and they were able to schedule me for FMX within 30 minutes. When I asked Great Expressions if I could return later that same day with the x-rays, the doctor said the earliest they could see me again was "next week." When I expressed how poorly the situation had been handled, the doctor's response was: "Communication in the medical field is horrible everywhere. And I can't do anything about that." I replied, "I'm talking about your facility right now though" He stated "My name isn't on the sign, so I have no control here either. Ever since COVID, communication has been horrible, and I hope it gets better, but..." That was the final straw. This facility wasted my time twice, failed to communicate basic requirements clearly, and showed no accountability. The front desk staff (especially Kindra) were great, but the rest of my experience was chaotic and dismissive. I would not recommend this office for periodontal care if you have any other options.

Our experience with Peachtree City Orthodontics has been absolutely wonderful! My son got his…read morebraces in February 2023 and today, at 15 years old, he officially got them off--with a confident, beautiful smile to show for it! From the very beginning, the entire team was warm, welcoming, and professional. They made each visit smooth and stress-free, keeping us informed and involved every step of the way. My son always felt comfortable in their care, and we appreciated how they took the time to explain everything and celebrate his progress along the journey. The office is not only clean and well-organized, but the staff truly makes you feel like family. It's rare to find a place where clinical excellence is matched with such kindness and attention to detail. We are so grateful for the care and dedication shown over these last two years. Thank you, Peachtree City Orthodontics, for helping our son achieve a smile he's proud of--we couldn't be happier with the results!

Absolutely loved getting my Invisalign treatment from Dr. B and his staff at PTC Orthodontics! They…read moreare super nice and friendly, and Dr. B is committed to making sure you achieve your perfect smile. Highly recommend Invisalign and this place, especially if you're an adult! :)

I can honestly say this dental practice is the absolute best. From the moment you walk in, you're…read moregreeted with warmth, positivity, and genuine kindness. The entire team is upbeat, friendly, and truly makes you feel comfortable every step of the way. What I appreciate most is how they work with you--never rushed, always patient, and incredibly gentle. I've never had a painful experience here, which says a lot! They go above and beyond to make sure your needs are met with the utmost care and professionalism. My immediate family and my mom all come here as well, and we've consistently had amazing experiences. It really feels like they care about their patients, not just as clients, but as people. You can tell the staff genuinely enjoy what they do, and that positive energy carries throughout the entire office. I'm so grateful to have found a practice that I trust completely. Highly recommend!

I've been able to get appointments quickly. They do not make me wait once I arrive. A difficult…read morefilling was done perfectly the first time and quickly. Glad I made the switch to this in-network provider.

This office is hit or miss. I have come here several times. They have been prompt, but I also…read morespent hours waiting in the lobby more than once. The turnover is high, so most of the people that I saw 6-8 months ago are now gone. This is a corporate dentist, so they will try to get you to spend money for unnessecary procedures and items (like a $90 toothbrush). If you have questions, ask. Most of the staff and the dentists will be honest with you about what is really needed. You will have to ask detailed questions though. Depending on who you talk to, something elective may be made to sound as if it is necessary. The prices are high, in my opinion, but your insurance also plays a role in that part.

Long wait time. Aesthetically, some areas in exam room in disrepair such as torn Formica counter…read moreand chair covering, plenty of holes on walls and dusty corridor. As a new patient, they took 18 xray pics!! After another long wait, I was told the pics were not saved on their computer and so said they had to redo them. I hit the roof ! No way was I going to subject myself to all the radiation again. At that point, I walked off without being seen by dentist. In retrospect, I should have refused the first set of X-rays and walked off. As a RN, I was dismayed at what I experienced. Definitely won't be going back and have anyone work on my teeth in that place. It gave me bad vipes.

I would definitely NOT RECOMMEND this place at all!!!! They do not listen to the needs of the…read moreparents or anything and their financing options are a disgrace!!! They are only out for funds, the communication is nonexistent since you have to call into a call center and they never deliver the messages to the office to contact you! You literally have to go in person to speak to someone and this particular office is only open certain days out of the week! The techs are all nice but the business itself is terrible

Updated review: 3rd review: PLEASE DO NOT GO HERE, AVOID AT…read moreALL COST. I got a call again after 4 months with the same issue that should of been resolved then. When i called back i got moved around departments after them taking a look at the mess they created and screwed me financially. Now they trying to blame it all back on me because of the wrong information they provided me throughout the whole time i've had treatment. 2nd review: Be very careful if you finance your treatment with them, because i got screwed they were supposed to contact me with the changes and they never did. 1st review: This office only opens one or two days out is the week. If you need to re-schedule your appointment it you will get it over a month later. (which is prolonging the time you need to have your braces). If you ask to go into a different office, they will have to do a permanent transfer. So inconvenient and when you actually get seen they rush to do the work. There's been few times when the assistants don't do their job correctly.