My family and I have been going to Kenny for years. He is honest, dependable, and reliable when…read moreyou need car issues done. His prices are good as well.

From the owner: We Specialize In Engine Diagnostics, Brakes, Tune Ups, Timing Belts, Water Pumps, Ball Joints, Tie…read moreRods And Much More. We Do All Minor And Major Auto Repairs. Remember At Kenny's Auto Care "We Put The Care In Auto Care"

Johnny Love and the crew who all work at "Love's Auto Repair" in Faith,NC are all # 1 mechanics and…read morethey are ALL very nice people to do business with so please don't forget about going to "Love's Auto Repair" in Faith,NC..They ALL are very good guys !

This place is now called Central Automotive…read more A family member, who works a full-time job during the week, took on a second job, working 12-hour nursing shifts every Saturday and Sunday for months without a single day off, just to save enough money to surprise her husband with a Jeep for his 40th birthday. It was an incredible sacrifice, and she was so excited to make this gift special. She brought the Jeep to Central Automotive several times for repairs and maintenance to get it ready. On June 24, she returned because the check engine light had come back on. The shop diagnosed additional repairs totaling about $1,000, which she authorized. On July 1, she picked up the Jeep to take it to the local Jeep dealership so they could clear a code the shop couldn't clear. That's when the dealership discovered the catalytic converter was missing--it had been stolen while the Jeep was in this shop's possession. When you leave your vehicle with a repair shop, you should be able to trust that it will be returned in the same condition, aside from the repairs you authorized. That basic expectation was completely shattered. A vehicle left in the care of a professional repair facility should not come back missing major components because it was left vulnerable to theft. Instead of taking responsibility and working through their insurance, the shop gave her the runaround for more than a week. She was first presented with an outrageous $8,000 estimate to replace the catalytic converter, then later offered a reduced quote of about $1,600, claiming they weren't charging labor. Regardless of how they justified the pricing, she still ended up paying out of pocket to replace a part that was stolen while the Jeep was in their custody. What makes this even more concerning is that vehicles are routinely left outside overnight despite the shop having multiple service bays where they could potentially be secured. If this is how customer vehicles are handled, then anyone considering leaving a vehicle here should understand that there is apparently no guarantee it will be adequately protected while in the shop's care. Customers entrust repair shops with some of their most valuable possessions, and that trust means taking reasonable steps to safeguard them--not leaving them exposed and then expecting the customer to absorb the loss if something is stolen. Before posting this review, I reached out to the shop myself in the hope that they would acknowledge what happened and make things right. Unfortunately, my attempt to contact the shop received no response, so small claims court it is. The financial burden was frustrating enough, but what was really heartbreaking was seeing the excitement surrounding this special birthday gift disappear. What should have been one of the happiest moments for their family became stressful, expensive, and deeply disappointing because of the shop's lack of accountability. Based on this experience, I cannot recommend this business. If you leave your vehicle here, understand that if something happens to it while it is in their possession, you may be left paying the price yourself.

Update: a friend wanted the vehicle to see if he could get it running in his spare time. A few…read moremonths later, he told me that I wouldn't believe what he found. He stated that he found three of the fuel injectors that weren't reconnected when Central Automotive was messing with the vehicle.. Once he reconnected the fuel injectors, the vehicle ran fine. So, basically we were out of vehicle due to the incompetence of this facility. If Tom, at Central Automotive, would have just checked his work, they should have found that and I would still have the vehicle today. Instead, I had to purchase another vehicle, which I did not want to do at the time. Update 2: Spoke with Tom today and his excuse for his lies about the vehicle not having oil in it was that he misspoke because according to the record he has it did have oil in it. His excuse for not reconnecting the 3 fuel injectors was because "we are human and humans make mistakes". But, honest, ethical humans would check their work to make sure they had not made a mistake when asked to do so. Which he would not. And, they would not suggest that I trade a vehicle that they knew had issues. He asked what I wanted from him. I said to sincerely apologize and consider at least a partial refund. He said that he fixed my vehicle (he made it worse) and I already gave him a bad review. So that was not an option. Very dishonest, unethical person!!!!

Was able to squeeze me in before closing to install some brake pads when every other shop in town…read moreturned me away.

Fair & Honest, The family takes all the cars there whenever a light comes on. Great open…read morecommunication.

This was always my go to place for repairing my Subarus for over 16 years. But since Jimmy paced…read moreaway. It has steadily gone down the toilet! Horrible non existent communication, so many cars stacked up around bldg you cannot even get into the lot. So much Junk Kevin literally cannot even get a car in the shop! Seven weeks ago I shipped my car to Higgins Automotive from Holden Beach, NC at a cost of $350, after talking to Kevin about a Bad oil leak on my 2008 Outback 3.0, Kevin was going to pull engine and reseal. After three Weeks waiting with no communication from Kevin, and Several phone calls later I finally got him on the phone. He was rude, but said he could only replace my engine with a JDM engine for around $3,000. I agreed, I NEEDED my car back. Waited two more weeks with no communication. Could not get Kevin on the phone. I drove Four hours to his shop. 10:30 am, shop was locked up. Cars and parts everywhere. I found my Outback on the very Outside edge of his parking lot, windshield covered in leaves and dust, not locked up, with my Only set of keys and key fob sitting on the drivers seat in plain view!!!! Anyone could have stolen my car. After about 25 minutes Kevin came walking up, acting strange. Told me I could just take my car and leave!!! I asked what was wrong was he Mad at me or something?? He turned back toward me and said " did I say I was mad at you??? And walked away! He refused to talk. Acting Really Strange!!! I have known Kevin for Many Years. He has Never acted like this!!! Good News thou! I took my Outback to Duckworth Automotive in Charlotte, a few miles away. I found people who knew and Loved Jimmy Higgins, former mechanics, and even Jimmy's own Son working tat Duckworth Automotive now!!!! It was Incredible, Very Professional! And one week later my Outback was repaired!!! Incredibly Awesome Experience!!!!! As Awesome as Higgins Automotive was when Jimmy was alive it is ten times more Horrible now!

Communicated with Mr. Hill via FB Messenger about a couple of cars he had on his lot. He sent me…read moresome pictures and claimed he had "2-3 more" he could send me. He never did, so I reminded him. Several days go by and nothing. So I match the pictures to the location he gave (China Grove, NC) and found the business. When I called asking about the cars his exact words were "Sorry, I only have time for serious customers." I was literally willing to drive from Virginia Beach with cash to purchase vehicles -plural- but he doesn't think I'm serious.

Very honest mechanic! I came back from the dealer after they had told me that I needed an alignment…read morewhich will cost me $120 and rear axle fix for about $2880 which was a ridiculous amount. I asked the local mechanic to see if this was true, he told me that I didn't even need an alignment nor my rear axle fix at all. I'm a young adult who doesn't know much about car and my car is a front wheel drive so I technically do not have an axle by my rear tires. I was surprised when he told me that. I didn't have any service done by them and it was my first time as well. I was really grateful that he was honest and told me everything I needed to know. Definitely will come back to have services done!

Very knowledgeable and does not over charge. They are quick with repairs and honest ( a hard find…read morein this business). Highly recommend - wouldn't use anyone else!

omg. where do I start. Crossroads is the best. I took my car to them after googling them and just…read moretook a chance. I had a car accident and smashed the front of my Honda. I felt so bad, But the team at Crossroads assured me they could fix my baby and that they did. she looks brand new. I appreciate everything they have done. so if you need ur car fixed, o definitely recommend that you brIng it here. Thank you Crossroads!

From the owner: Autobody Repair Shopread more

They are a very friendly company and they do great work. If you experience a problem after you…read moreleave, Robin (owner) will make it right.

I have been going to this location for many years now. Did not trust the previous owner and used…read moreonly a couple of times as a result. The new owner, and I don't really know when he acquired the business but about 12 years ago, has been honest and competent. I have been able to get almost all my service/tire needs completed here quickly.