Randy is awesome! I plan to drive from Charlotte to Salisbury for my car's maintenance because of…read moremy experience with him! He is a mechanic I can trust! Here's my story: I was driving from Charlotte to Greenville, NC for work in the rain and fog, after a full day. I had known one of my tail lights was out prior to my drive, but when two cars flashed their lights at me from behind I pulled off the exit and realized both of my tail lights were out. And since here's so much construction and the storm, I didn't feel safe driving. I googled mechanics and found Randy Halls automotive was the closest. I stopped by 4 minutes before he closed and he initially advised that he can help me in the morning. Since I had to be in Greenville for work the next morning at 9 and I knew I couldn't drive in the storm with no tail lights, I decided I'd just get a hotel in Salisbury and restart in the morning. But as I was sitting in my car, about to reserve a hotel nearby, Randy knocked on my window and told me to pull up and he'll check my bulbs for me. He was able to get new bulbs in my tail lights!! He saved me over $100 on the hotel and made me feel so much safer continuing my 4 hour night drive and literally made my crappy day brighter (pun intended!)! Thank you so much and I'd highly recommend this place!!

This place is now called Central Automotive…read more A family member, who works a full-time job during the week, took on a second job, working 12-hour nursing shifts every Saturday and Sunday for months without a single day off, just to save enough money to surprise her husband with a Jeep for his 40th birthday. It was an incredible sacrifice, and she was so excited to make this gift special. She brought the Jeep to Central Automotive several times for repairs and maintenance to get it ready. On June 24, she returned because the check engine light had come back on. The shop diagnosed additional repairs totaling about $1,000, which she authorized. On July 1, she picked up the Jeep to take it to the local Jeep dealership so they could clear a code the shop couldn't clear. That's when the dealership discovered the catalytic converter was missing--it had been stolen while the Jeep was in this shop's possession. When you leave your vehicle with a repair shop, you should be able to trust that it will be returned in the same condition, aside from the repairs you authorized. That basic expectation was completely shattered. A vehicle left in the care of a professional repair facility should not come back missing major components because it was left vulnerable to theft. Instead of taking responsibility and working through their insurance, the shop gave her the runaround for more than a week. She was first presented with an outrageous $8,000 estimate to replace the catalytic converter, then later offered a reduced quote of about $1,600, claiming they weren't charging labor. Regardless of how they justified the pricing, she still ended up paying out of pocket to replace a part that was stolen while the Jeep was in their custody. What makes this even more concerning is that vehicles are routinely left outside overnight despite the shop having multiple service bays where they could potentially be secured. If this is how customer vehicles are handled, then anyone considering leaving a vehicle here should understand that there is apparently no guarantee it will be adequately protected while in the shop's care. Customers entrust repair shops with some of their most valuable possessions, and that trust means taking reasonable steps to safeguard them--not leaving them exposed and then expecting the customer to absorb the loss if something is stolen. Before posting this review, I reached out to the shop myself in the hope that they would acknowledge what happened and make things right. Unfortunately, my attempt to contact the shop received no response, so small claims court it is. The financial burden was frustrating enough, but what was really heartbreaking was seeing the excitement surrounding this special birthday gift disappear. What should have been one of the happiest moments for their family became stressful, expensive, and deeply disappointing because of the shop's lack of accountability. Based on this experience, I cannot recommend this business. If you leave your vehicle here, understand that if something happens to it while it is in their possession, you may be left paying the price yourself.

Was able to squeeze me in before closing to install some brake pads when every other shop in town…read moreturned me away.

Fair & Honest, The family takes all the cars there whenever a light comes on. Great open…read morecommunication.

This was always my go to place for repairing my Subarus for over 16 years. But since Jimmy paced…read moreaway. It has steadily gone down the toilet! Horrible non existent communication, so many cars stacked up around bldg you cannot even get into the lot. So much Junk Kevin literally cannot even get a car in the shop! Seven weeks ago I shipped my car to Higgins Automotive from Holden Beach, NC at a cost of $350, after talking to Kevin about a Bad oil leak on my 2008 Outback 3.0, Kevin was going to pull engine and reseal. After three Weeks waiting with no communication from Kevin, and Several phone calls later I finally got him on the phone. He was rude, but said he could only replace my engine with a JDM engine for around $3,000. I agreed, I NEEDED my car back. Waited two more weeks with no communication. Could not get Kevin on the phone. I drove Four hours to his shop. 10:30 am, shop was locked up. Cars and parts everywhere. I found my Outback on the very Outside edge of his parking lot, windshield covered in leaves and dust, not locked up, with my Only set of keys and key fob sitting on the drivers seat in plain view!!!! Anyone could have stolen my car. After about 25 minutes Kevin came walking up, acting strange. Told me I could just take my car and leave!!! I asked what was wrong was he Mad at me or something?? He turned back toward me and said " did I say I was mad at you??? And walked away! He refused to talk. Acting Really Strange!!! I have known Kevin for Many Years. He has Never acted like this!!! Good News thou! I took my Outback to Duckworth Automotive in Charlotte, a few miles away. I found people who knew and Loved Jimmy Higgins, former mechanics, and even Jimmy's own Son working tat Duckworth Automotive now!!!! It was Incredible, Very Professional! And one week later my Outback was repaired!!! Incredibly Awesome Experience!!!!! As Awesome as Higgins Automotive was when Jimmy was alive it is ten times more Horrible now!

Communicated with Mr. Hill via FB Messenger about a couple of cars he had on his lot. He sent me…read moresome pictures and claimed he had "2-3 more" he could send me. He never did, so I reminded him. Several days go by and nothing. So I match the pictures to the location he gave (China Grove, NC) and found the business. When I called asking about the cars his exact words were "Sorry, I only have time for serious customers." I was literally willing to drive from Virginia Beach with cash to purchase vehicles -plural- but he doesn't think I'm serious.

Very honest mechanic! I came back from the dealer after they had told me that I needed an alignment…read morewhich will cost me $120 and rear axle fix for about $2880 which was a ridiculous amount. I asked the local mechanic to see if this was true, he told me that I didn't even need an alignment nor my rear axle fix at all. I'm a young adult who doesn't know much about car and my car is a front wheel drive so I technically do not have an axle by my rear tires. I was surprised when he told me that. I didn't have any service done by them and it was my first time as well. I was really grateful that he was honest and told me everything I needed to know. Definitely will come back to have services done!

Very knowledgeable and does not over charge. They are quick with repairs and honest ( a hard find…read morein this business). Highly recommend - wouldn't use anyone else!

Have used rhem many times for repairing a mower tire etc…read moreQuick service at fair price. Alligoods is an institution in Salisbury. Buy gas for Tacoma there.

I have been going to Alligood Automotive for a while now and they are always so great and know…read moreexactly what they're doing when it comes to car repair. I know that I won't be taken advantage of and that means so much! I can highly recommend them for tires, brakes, oil change and anything else you may need!

My family and I have been going to Kenny for years. He is honest, dependable, and reliable when…read moreyou need car issues done. His prices are good as well.

From the owner: We Specialize In Engine Diagnostics, Brakes, Tune Ups, Timing Belts, Water Pumps, Ball Joints, Tie…read moreRods And Much More. We Do All Minor And Major Auto Repairs. Remember At Kenny's Auto Care "We Put The Care In Auto Care"

I've been going here for 2 years now, they are amazing, Brandon especially. They always do good…read morework and at a great price! I've had them do oil changes, inspections, and other repairs on different vehicles. Also the most important thing in my opinion is NO little woman treatment!!! Which is hard to find in a mechanic.

Scott and the crew always do a fantastic job and communicate all along through repairs!read more

I got a nail in my tire on my lunch break. The service I needed was a tire replacement. They were…read moreable to get me in quickly to give me a tire and also help me replace another tire I didn't know I needed it fixed. They really value their customer safety and were very thorough in explaining the problems with my car. The mechanic that helped me also gave me discounts after I told him my budget. He even gave me Black Friday discounts before Black Friday.

I'm a Physician that was temporary detailed from Charlotte to the Salisbury VA; - This Tuesday 24…read moreSeptember 2024 - was an "Interesting Day" - During my Early Morning Drive, about a 1/2 Hour into things the TPS Monitor Suddenly Appeared - OMG / Why Me L-rd? Placed a quick call over to Mavis Tire, Manager calmed me down and reassured me; - Scheduled me for a 3:30 Emergency Appointment; - Very impressed with the Call Back I received - Confirming my appointment. I arrived @ Mavis; - The facility was clean, organized and easy to maneuver around. I was very impressed at how clean and comfortable the waiting room was. There was virtually not wait; Gentleman took my care and I was able to view through the glass a group of mechanics personally and carefully assessing the integrity of my tires. Workers worked carefully, safely and efficiently. Turned out, I was OK - I was "Taken Care of" by Boyd and Robert - They were extremely honest, compassionate and kind and would not take a Nickle or a Dime from me. Boyd & Robert reassured me, send me on my way and explained an appropriate course of action - in the even the issue returned. I was truly amazed at how carefully and extensively they examined my tires. This is why I trust Mavis and will likely return again - when the time comes for me to replace my tires. A+ @ this Salisbury, NC location. Thank You Boyd & Robert! Thank you for not charging me anything! Can't beat that value! Prices are tires are very fair BTW.

Always a pleasure working with this team ! They take good care of all my vehicles, send me timely…read morereminders for any services recommended and provide a quote for all services rendered that you can survey prior to authorizing. They always have my best interest in mind as well as my safety. They will also advise services okay be cheaper elsewhere, seriously, like wiper blades, nothing too technical. I cannot recommend them enough!

They did a good job in completing the 4 wheel alignment on my 2006 Toyota Corolla LE. I purchase 4…read morenew tires on this use vehicle I purchase recently and wanted to confirm the alignment. They completed the job in good time. If you are paying with a debit or credit card, there will be a 3% charge on the total bill. Bring cash if you want to save monet.