Desiring to update our kitchen with new quartz countertops, we found this source through Yelp. The…read morecrew that came out to do the work was punctual, pleasant and professional. They completed the job in approximately 5 1/2 hours including cleanup. Their craftsmanship was superb, and yes, we are very pleased with our new countertops. Not so our communication with Artistic's sales rep. She was outwardly friendly and polite, but it typically took her several days to respond to messages. Her confusion about some of our questions made us wonder whether she understood much about fabrication and installation. Also, we found her guidance to be misleading. She convinced us to replace our old overmount porcelain sink with a new stainless steel undermount sink. Which might have been okay, except my Missus made a point of saying that she wanted enough space between the sink and backsplash to accommodate two accessory trays. Not only did we end up with a smaller sink but also less counter space than before! In retrospect, a rectangular sink (though more costly) would have been a better choice than what was installed. Since we were past the point of no return, we asked if they would at least move the soap dispenser to provide more usable space. To make a long story short, nearly 4 months following our initial visit to their showroom, a worker finally came out to make the adjustment. He assured us he would return the next week to complete the job by filling in the original hole with a like material. We never heard from him again and there has been no response to our text messages.

This was the second time I used Artistic Granite…read more First time I had a double sink quartz counter installed in Master Bath. The second job was my kitchen countertops with quartz. David the salesman was wonderful and helpful picking out the quartz. We had a few bumps in the road, but went relatively smoothly. Bathroom countertop went smooth- just a mess afterward, which is to be expected. Installation of countertops did have many problems. My new dishwasher was bent on the bottom cover from installers reinstalling it. I was able to straighten the metal cover enough to reinstall myself. My walls were damaged from removal of the ceramic tiles. I tried to repair myself, but they still look awful. I will have to rehire my painters back to fix drywall. A huge mess to clean up again- but that is to be expected considering removing ceramic counters and installing quartz countertops. However, I knew from the contract stated if there was any damage of anything, it would be my problem. I never mentioned it when I reached out to the owners. I did reach out to the owners when I saw such a discrepancy in the thickness of my countertops, loss of .5cm of quartz thickness-- I immediately emailed the owners asking why I had lost so much thickness. Yes, I went with an email and only wanted a email response back. I did not want to speak on the phone - more clarification by email. However, apparently asking the owners about the loss of .5cm in thickness of my quartz caused an aggressive response back from the owners- to me- I felt. So why were the countertop not 3cm as purchased, but were 2.5cm in thickness of quartz when installed--the owners said this is in the contract you signed. You take a loss of quartz with fabrication and rounded edges. Why not tell the consumer upfront verses putting it in the contract it would be 2.5cm? I had no idea - I didn't ask for rounded edges, wouldn't that be standard practice? Who would want sharp edges??? This is their expertise not mine. So if the consumer purchases 3cm of thickness of quartz, the contract states you will lose some thickness of the quartz during fabrication & rounded edges per the contract. However, "some" is such a generalized term- could literally mean any amount. Now .5cm doesn't sound like a lot but if you only start with 3cm - that becomes a whole lot. My counters are only 2.5 cm thick! Not 3cm thick as originally thought. As a consumer I had thought I was getting 3cm total. I had even questioned the person who measured it before installation how thick my counters would be. He said I had tile countertops that were 1.75" thick now. He had told me I would be going down to 3cm or 1.25". So yes I would be losing a 1/2 inch in thickness once quartz were installed. But in reality I am down to 1" thick countertops- down from .75" verses .50". Why wouldn't he tell me I would lose 2.5cm??? I then proceed to measure my Master bathroom countertop. Sure enough, I am only at 2.5cm not 3cm. But a bathroom counter you don't see the thickness or even think about it. In a kitchen I have higher countertops and it's very noticeable!! I should have measured my Master Bath countertop before I purchased my countertops. So the standard of practice is: if you purchase 3cm countertops you will lose .5cm--why not say that in the contract?? Because "their contract protects them from EVERYTHING". Be very careful with signing the contract with Artistic Granite. If they damage anything, your floors, appliances, cabinets, walls, etc.--it's your problem- I was hesitant about that too, but the men did not damage anything in my master bath. If you ask the owners anything by a written email--the owners tell me to go to Arbitration with them if I have a problem. Very combative reply. This has left a total sour taste in my mouth, the way I was treated by email- after I had questioned why my countertops were not 3cm thick and only 2.5cm. I felt the owners responded back to me very aggressively and rudely. I followed with my response and told them exactly how I felt. Then once again, they used the same aggressive tactics and they blamed me!! I was offered at the end a $250 good faith gesture- which I didn't respond back to them- DONE. I feel a company should treat a consumer way better - I felt such a negative, aggressive response--why so aggressive toward me?? David, the person who measured, the team who installed were very nice and respective toward me during the whole process. I felt the owners treated me very aggressively, when I had emailed why my countertops were not 3cm thick as I had ordered, verses 2.5cm? I would have tried to get them 3cm before installation- if I had known I would lose .5 cm. I had paid thousands of dollars for these countertops and should have been told upfront verbally, I would be losing .5cm on my kitchen countertops. Their contract states variations- broad term. I felt deceived. Really comprehend all the terms and really understand their contract.

After calling around to ALL the plumbing supply houses in Chicago (more than 10), only Banner had…read morethe hot water heater part I needed at a reasonable price. Excellent counter service and quick cashier. They have a parking lot and are conveniently located on the south side.

Banner has everything you need in the world of plumbing. Whenever you go to a Home Depot, menards,…read moreor Lowes and they say they don't have what you are looking for, come here. This is where contractors and plumbers come to get their materials for small or large jobs. The workers are very knowledgeable and helpful. All you have to do is ask for what you need. The set up is not like an average store front instead more of a factory style. When your item is found you are given a receipt to take to the pay window. You then pick up your part at the exit with your paid receipt. Be aware that the cost of hard to find parts may be a bit expensive.

We wasted our money on these cabinets. They are so cheap and disappointing. Within the first few…read moredays of install we had so many issues (splinters from the drawers, paint chipping, garbage pull out falling off TWICE, cabinets not lining up, etc.) Now we are about 10 months out and they're showing so many signs of wear. We won't make it 5 years with these. They were not cheap. I am angry about them everyday. DONT WASTE YOUR MONEY.

Trendsetters Custom Construction, LLC has partnered with the Dynamic Group to deliver stunning…read moredesigns for Kitchen, Bath, and Storage concepts for over five years. Dynamic group is a family owner and operated business that have been a complete joy to work with. We have worked with both Ana (Design) and Darek (Field Installations) for the most part, which form an impeccable duo. We typically work with Ana to conceptualize a design and upon receiving Cabinet delivery, we may work with Darek for any installation concerns in the field. Both are true professionals at their respective areas of the trade. I've leaned on these two for a countless number of projects and the end result has always been a satisfied customer. For us here at Trendsetters, that means the world to us. I prefer this Family Owned business because of the personal attention given to each project, which also means a lot to us here at Trendsetters. That personal attention models our core business concepts, and Dynamic fits into our model like a puzzle piece. The cabinetry lines that Dynamic carry are always on trend. They are always updating their showroom to reflect great design ideas with the latest design trends. Dynamic will always be part of our industry family!

Just Decks was referred to us by friends of ours and we are so fortunate for that. Our job included…read morethe installation of a garage roof deck pergola (including a fan and ceiling lights), updating the iron fencing, and installation of a gate. Marek and his team were wonderful to work with, extremely knowledgeable, and very professional. Just Decks managed the entire architect and city permit process prior to commencing the work. Once started the project was completed within approximately 3 weeks and Marek was on site regularly to check progress and the quality of the work. We appreciated Marek's precise eye when it came to the aesthetics of the work performed. For example, he noticed a small gap in the floorboards and outside structure and installed a trim along the border which looks much nicer. He also noticed that the silver cabling installed by the electrician did not look very good against the brown wood and brought the electrician back out to replace it with brown hardware. Even though you only saw it from the alley, it still made quite a difference and we really appreciated the initiative. Lastly, he was very helpful afterwards as well to connect us with a welder to assist with hanging a hammock chair. Our neighbors were so impressed with the work being performed that they immediately reached out to contract their job as well. Overall, great company and I'd highly recommend them to anyone looking to upgrade their garage deck. Quality work for very reasonable pricing.

We had an expansive garage deck installed with privacy walls, veranda, heater, lighting,…read moretelevision, speakers, planters, and granite bar with built-in refrigerator. The deck incorporated a mix of pressure treated pine and black steal beams Marek was very responsive - quick to see the space, quick to quote, quick to revise quote, quick to schedule, etc. Throughout the construction process the team was very easy to work with and flexible in regards to design changes that surfaced along the way Just Decks pricing was the most reasonable of the 3 quotes we received (significantly lower pricing than one, much more professional than the other) We have already recommended Just Decks to friends and neighbors and will work with them again when we move

Came here to pick up supplies to do the floors of our new condo. Very nice gentleman helped me find…read moreeverything I needed. Will come back for my floor supply needs.

The quality of the products AB Hardwood sells are second to none. It's the best of the best…read more Service, A1. They treat every customer like a long time valued client. Cosmin Merchea, (senior sales) is knowledgeable of his products, very helpful at customer service and a overall pleasure to do business with. Keep up the good work AB!

Everything is considered special order and will charge you 25% fee if you returned. I was…read moredisappointed when Lon told me that . I am not buying anything from him and Harry's co. anymore. They are very rude people Tony , John and specially Lon. They have attitudes

They were very helpful and accommodating. Delivery was affordable and the products were good.read more

I ordered this fan, and they promised it would arrive the next day, but the product did not arrive…read more I returned the next day, and again, got the same response. I really needed that fan, but they didn't even call me to inform whether it would arrive or not. They just said I would receive an email when it arrives. I noticed I didn't receive any message, went back to them, and She showed no interest in ensuring that my product would arrive quickly. Now they told me to keep waiting for the product. Essentially, she has no interest to help me get the product faster no interest in assisting me to expedite the product's delivery. The communication is horrible when I read all the reviews I thought they are joking but not this is true. The communication is horrible.

I was greeted by a warm and friendly smile by a customer service rep as I walked through the door…read more The CSR came right over to help, immediately looked up my pickup order, retrieved it, and sent me on my way. As I walked out, I couldn't believe I was in Grainger. I go here to pick up the industrial supplies that are more difficult to find, mainly safety equipment. I may have to come here more often. At least this well run location ( I've been to some locations that were PIA).

Prassas Landscape Studio is really outstanding...evidence of which is picture number 2 on this…read morepage. They turned our formerly boring brick pavered patio (a normal row house with a smaller than normal yard) into an amazing Japanese garden. The design won a Chicago Mayors award...yes we were presented with an award for our yard because of Stephen and his team. I recommend them to everyone I know. As a side note, Stephen Prassas also won Landscapers Challenge on HGTV. He's a star!

Stephen was fantastic to work with. I would definitely recommend working with him…read more From concept meetings and planning, through bidding and execution, the process was flawless. The transformation of our yard has been amazing. We got great results at a great value.