I'm not the best at choosing what I want before I get to the store, so I walk around making my choices. Apparently that's suspicious activity that prompted an associate to stand at the end of the aisle and just stand there as if she's working on something. Soon as I make my choice, she's done staring at whatever label was crooked. Best advice, order online or have your map drawn of the store before you get here or you'll have Maria following you around the store. SMH. Last time I'm coming back here. read more

This location is pretty solid. The parking lot is huge and the workers are helpful. It's helpful to have a Menards so close by whenever we need to stop in. The selection could be better but it's good enough if you're in a pinch. read more

I haven't been to Menards very often but I'm on the hunt for a bathroom vanity and this is on the list of places to check out for one. They have a large parking lot so that's not a problem at all. Anyway, your standard hardware store. They had some vanities of which I took note. I also found some other things that I hadn't oconsidered (isn't that always the way?) that I may come back to pick up. They had some interesting lamps as well so I may have to stop in to find something that's interesting and affordable. They also have a couple of wheelchairs with baskets attached for folks who may need to use them. Handy items definitely. The staff I interacted with, though there was maybe only one, was helpful and friendly. read more

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Employees here are the worst---Ethan, in particular. Pretending to clean while you chat with other employees over the radio and avoiding eye contact won't make me leave... no matter how much you try to ignore me. Terrible customer service. I asked some simple questions about replacing a lock and he had no recommendations. read more

I do not recommend shopping here unless you like low quality products the employees are very nice however management isn't very helpful or nice. read more

Horrible management. Do not help customers. Even when you try to explain the situation. That's what managers are for to help resolve issues.

This is the Menards at W2601 N Clybourn. Compared to the other Menards it's pretty small and dated. This is one of their smaller older stores. Still the location can be convenient if your in the area w/an Aldi right across the street & a Costco across the street and just south of Aldi. I have stopped here on occasion when in the area but prefer the Morton Grove or Melrose Park locations as they are both larger and provide more variety & Options. read more

The store on Kostner have a bad manager. I returned a leaf blower never opened and I had 30 days to return in, when I missed the 30 day period,I had to email wildbadgerpower 4 an exchange or return. When I went back to the store on Kostner today, 12-06-2025, the manager asked for the papers from wildbadgerpower.com, came back in 20 seconds and said they said this and that.He asked me can he print my receipt, I said no when I still have what I bought in. I went to another menards, the manager and the Mrs took care of it with no problem. I knew he told a lie when he came back in 20 seconds saying wildbadgerpower.com said this or that, they don't answer phones right away, you tell them why you're calling, leave your name a d phone number, they'll send you papers for an exchange-customer return. Not everyone is bad people in that store, it's just the slim young manager. I'll just keep going to the store who handled business the way it goes. read more

We went there to get a few cleaning supplies , electric extension cords and Christmas lights . Totally recommend they have a good selection read more

The number of pandemic projects I've taken on in the past few months is pretty impressive. Whether you're looking for mounting hardware, water supply valves, electrical wires & outlets, toilet wax rings, they have just about everything you need for that DIY home improvement project you're working on. Not sure why I've been so loyal to home depot since moving to Chicago a few years back, but in general I do find Menard's prices to be slightly cheaper than home depot. Another point worth mentioning is their propane refills/exchange are only $15. By far the cheapest I've seen in the Lincoln Park area. 'Save big money at...' You know how it goes. 'Til next time, cheers! read more

This was my second and last experience with menards. I ordered a pair of vanity mirrors online and once I saw them in person, realized they wouldn't work for me. I returned them and menards docked me a 25% restocking fee. TWENTY-FIVE! This has to be the highest anywhere. They said it's because it was "special order." I ordered online and didn't think there was anything special about it. If the fee weren't so incredibly excessive I wouldn't be as upset about it, but this is tantamount to usury. I'll stick to Wayfair and Home Depot for home renovation projects. read more

Always found the workers in this store to be very helpful. They know where things are and will show you to it. They're also knowledgeable about the products in their section. Location is easy to get to and parking is never a problem. read more

I am so grateful for John, Bobby and all the mgmt and their amazing team at Menards (lincoln park /clyborn location hardware store) they go above and beyond EVERY DAY to provide not just the best prices, but also impeccable customer service, vast product knowledge and patience with our frequent property management large purchase orders. Thank you Menards! (I refuse to go to HD anymore the staff has 0 product knowledge, no idea of store layout, prices are more expensive;the cherry on top?last HD visit an employee in an orange vest was literally sitting in the middle of an aisle on his phone and did not know where the bathroom was located! trust me bring your business to Menards they will provide better quality and a lower price & they are super NICE! Thanks Menards read more

I received an email from Menard's promoting their limited supply of masks-- costing about $1 per mask, plus tax and delivery. I went online to purchase, then realized that these do nothing-- they are not N-95's but simply masks we pick up at any hospital when we walk in. I immediately tried to cancel the order. No response. Instead, I received a polite note of when I would receive them. PLEASE DO NOT BUY THESE FROM MENARD's. THEY ARE OVERPRICED and do not protect you. I will never buy online again from Menards. They make it impossible to cancel the order. read more

Menards - Cheap masks from Menards - Building Supplies Near Me - Chicago, Illinois

Menards beats the other hardware stores on price, parking, plants, and pservice. Since I drill or saw once per year, their cheap-ass tools are perfect for me. $20 bucks for a hammer drill is awesome. I needed that to drill into concrete. They have a huge selection of hammer drill bits. And screws. Use stainless steel for damp areas. And seal that shit with clear silicone from a tube. You do not want mold in your walls. They have lumber and rocks and other manly things to carry on your shoulder. One of their many great staff told me about their cheap-ass lumber section: Smaller cuts of dollar wood for projects like reinforcing the wall between studs for hanging a manly punching bag, or a t.v. The outdoor plant section has been expanded for summer 2019. It's gotta be twice as large as summer 2018. Evan is my plant bro. (No hflowers!) You're not going to fool anyone into thinking that you know what you're doing with a professional Milwaukee power tool, so why spend hundreds? Come to Menards, get the job done, and get on with your manly life. Plants are manly. read more

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When it's not too crowded and you can find helpful staff this place is pretty good. We went recently after not being thrilled by the tool selection at the Home Depot on Elston. We went pretty close to closing time but the place was still pretty well stocked and the staff - particularly Marcos - was really helpful. Marcos went out of his way to help me find the tools I headed in for. Some of the rest of the staff were bored and very ready for closing but Marcos was really helpful. read more

Still no love for Menards's. Granted the only thing that they have going for them is that if you need one or two things it's easy. I know I'm a girl, I also know that girls can fix things. I also know what I need to fix the thing, in this case a toilet. All I needed was a universal flapper. I appreciate the offer of help, really I do, but when I tell you that's all I need please listen. I don't need a fill valve, and I don't need the full kit. All I need is the flapper, I can even reuse the chain, but since it comes with one fine. Just give me what I need. Thank you. read more

Not sure why I do not visit here more often? quite near my regular Costco. Good sized parking lot, store is spacious and seems fairly well laid out. Typical hardware items for sale, not much different than a Home Depot. But a surprising large amount of food for sale? Really well lit, staff seems friendly. read more

Menards - A snack bar inside the store? Who knew? - Building Supplies Near Me - Chicago, Illinois

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One star rating for "rebate" only. The store is actually huge and a wide selection but their so called rebate is not your money back to you. It IS money staying with them because that so called rebate is in the form of a coupon to be used at Menards. How is that a rebate? read more

Went to Menards for the first time ever last weekend. It was not what I was expecting. I think I had higher hopes based on their extremely catchy and heavenly sounding jingle. The interior struck me as a cross between a mini Home Depot and a Roses discount store with a splash of small-town "dime store." Navigating the store was manageable - definitely not as overwhelming as Home Depot. We successfully found a few items for our new apartment. Did I "Save big money"? Maybe. It seems that this location has two different listings in Yelp. I have reviewed the entry without an apostrophe as there is no apostrophe in their name. read more

I moved from Santa Monica in late 2018 and I'm a fan of the city. Menards is easily my favorite place in the city. Yeah yeah, the lake is lovely. I'm immune to large bodies of water at this point in life and from my apartment, I couldn't tell you which one I'm looking at. This hasn't helped me gain a sense of direction for this town, that's for sure. Menards, however is dreamy. Living on the water in LA comes af a high cost. The grocery stores are small and you'd need to drive 20 minutes to get to a target. There is a Home Depot, not far from home. Which was good since I love hardware stores but Home Depot is not that exciting. It's catered to the dudes who come in at 2 pm in white overalls, not girls compelled to re design their home on a regular basis. Menards has interior design/diy/decorative stuff that isn't otherwise available in stores, just online, and somehow it's incredibly cheap. I've heard that this is the small one in Chicago. I'd like to find out someday but until I get over this one, i can't be going to a bigger one without the risk of turning into the folks that weep with joy on their arrival at Disneyland. I don't mind embarrassing myself in front of people I'll never see again but the premium on mascara never goes down. See, I'm finally starting to be a grown up. read more

DO NOT ORDER ANYTHING ONLINE FROM MENARDS! Menards charges a 25% restocking fee to return an item that is not available in their store. I ordered a $100 sconce online and I was charged a $25 'special order' restocking fee when I returned it at the store. To be clear, I was returning a light I had never used in its original packaging within 30 days. Menards needs to make this absurd restocking fee policy visible in the item description so customers make informed buying decisions. It's total BS. I'm in the midst of renovating my home and have made a lot of large purchases over the last few months. Needless to say, Menards will not be getting any of my business again. For all you shoppers out there, Home Depot has a reasonable return policy and doesn't charge ridiculous restocking fees simply because an item isn't available in store. To make matters worse, the manager and staff here couldn't have been any less helpful. read more

Menards - 'Special' Order Restocking Fee Policy. A special order is when an item isn't available in store. - Building Supplies Near Me - Chicago, Illinois

Went in to buy a new washer and dryer. After searching high and low for somebody to assist, we found someone, but then we had to wait an additional 15 minutes to speak with their delivery rep. Because apparently there is only one person in the entire friggin' store that can handle delivery questions, Seriously, WTF?! And then, to top it all off we were told the Washer we wanted was out of stock, but it's available at another location. Can we just order the items we want and have them delivered from the other store? Oh, of course not, that would make too much sense! We had to drive all the way over to the other location to place the order for delivery there. WHY?! It's a delivery, not a pick-up. Idiotic store practices. read more

My daughter went to Menard's to purchase some items for her home. When she returned to her car it would not start. She went back into the store to ask if someone there could help her. She was told that they sold items for dead batteries, so she purchase a car start kit. She then ask if someone could help her as she did not now how to use it. The store manager told her NO. No help at all. Her phone was low on batteries and she told the manager she needed help. No go... She spent $350 dollars at the store and no one could give her 5 minutes to help out. I will NEVER shop at a Menard's store again and will ask all of my friends and family to never shop there as well. read more

Good selection of products; better service than Home Depot. Staff are friendly and helpful.

It's very good store You can find there Everything for your home improvement. Better prices than Home Depot as well read more

I always taught menards only had construction things , little that i know they have so much more, christmas trees ' decorations, pkants , cleaning supplies, even hair care products, pet food Love it, some tines you can find good deals. read more

The lock on our front door broke and we needed to buy a new one, but we were also hoping we could get a new lock customized to fit our current keys. Neither Home Depot or Lowes offer this service, but we called Menards one evening and they told us we could come in to get it done and they're open late. We got there and everything in the store was super easy to find and it was very clean. All of the staff we spoke to (all women) were very nice and helpful, providing clear direction on everything. They re- keyed our new door knob in minutes and everything went smoothly. We'll definitely come back to this Menards again. read more

I am really upset about the whole experience, especially, that I wasted that much time and haven't had the result. I was trying to place an order online got really bad experience: 1. The prices on items were rising as I was going back to the item and clicking on it for the second time. 2. I was not able to order the needed amount of each item but it was just one per order. 3. At the end of the ordering process, there was a "processing fee" and the amount of it was increasing rapidly as the order goes without me adding the extra items just going through the order carI am really upset about the whole experience, especially, that I wasted that much time and haven't had the result.t. 4. there were no options to pick up the ordered items from the store but curb service. 5. the shipping fees were absolutely ridiculous. Please, take a look below at the total charges: Merchandise Subtotal:$150.25 Processing Fees: $39.20 Shipping Charges:$146.50 Pretax Subtotal:$335.95 Are you, guys, serious??? The processing fees + Shipping charges more than doubled the price. Therefore, I have to start the whole process somewhere else from scratch. read more

I can't believe it took me so long to try Menards. Way cheaper than Home Depot and had everything I needed for my shelving project.

I came in tonight to purchase a variety of bathroom items, vanities, sinks, toilets, etc for two bathrooms. I will say in the few months of research I've been doing to make these decisions, I've visited several Menard's and their competitors. Tonight I had the luck to have Ozark working. He helped me immensely in making choices based on the styles I wanted. He walked through the store to help me select the door handles, ceiling fans, etc. unfortunately I can't say I've always had this experience at Menards. I was leery about coming in on a Saturday night for fear of having less than helpful associates. That was not the case. Ozark went out of his way to be helpful and his knowledge along with being personable made these decisions easier for me. Thank you! read more

We've been renovating our bathroom over that past 3 weeks...and the hardest part of the whole process was picking out a light fixture. Go figure. When the light fixture I ordered from Sam's Club turned out to be defective (blah) I figured I'd make a stop at good old Home Depot...where they are starting to know my name thanks to this bathroom renovation. However, my contractor suggested we check out Menard's instead because he claimed they have a better selection at better prices. Hmm, Menard's? I knew it was a place where you "save big money," but that's pretty much the extend of my knowledge of Menard's. And so my husband and I found ourselves at Menard's, which looked a lot like Home Depot. We found someone to help us in the light fixture aisle and ended up taking home something that we thought was just OK. The next day we checked out Home Depot and ended up finding our light fixture there...it was almost twice the price, but also twice as nice. Home Depot won this time, but if I ever find myself doing more home improvements (I hope not!) I'll be sure to check out Menard's again. I'm all for saving big money! read more

I came here with a list of supplies I needed to make a bookshelf. Now, I was pretty clueless and needed help finding nearly everything on my list. As I rambled through the aisles, the employees were friendly and happy to help. Nearly everyone greeted me but not in an annoying, overly-intrusive way. I felt welcome and, although the store is huge, I quickly found everything on the list. Also worth mentioning, the day before I had been at another hardware store with the same list of supplies (initials H.D.), and I ended up leaving empty handed after several failed attempts to get someone to help me. Afterward, I went home, got on the Menard's website, and found out that I could purchase my supplies for much cheaper. So not only did I *save big money at Menard's* (it's true), their customer service is also fantastic! read more

Poor customer service, staffing and management. Waited 1.5 hours on a Saturday to make a purchase. No one available in the department I needed assistance. Walked around 45 minutes and finally found someone to radio and find out when someone wd be available. Person working in the dept was "pulling cabinets" for an order and was not available. for another 30 minutes. Never was informed prior. Person pulling cabinets was only person working and no one else was available. Stumbled on Manager who had very few answers so wrote a letter to Guest Services. They completely ignored my concerns and said "sorry they did not meet my expectations"? Not my expecations, but what other customer wd accept this. No mention of compensation or follow up. My purchase was $551.00, which should include prompt, professional customer service, which they failed to deliver. Revenue, not professional service is their intent, but long term Menards will suffer from this. read more

In the years since I last reviewed Menard's, it has become my go to neighborhood home improvement store. Owning a home means you're usually in need of something - a screwdriver, smoke detector, etc. Despite the seemingly haphazard organizational system (I think that's being generous) and random array of products (I'm looking at you Jelly Belly Soda and olive oil shampoo), it's their prices that have won me over. I've come to navigate the store quickly and efficiently, just as they're reorganizing it. Upgrades in the last few years to their website have also made shopping more efficient. Now, I can do my recon online before making a trip. I'll be the first to admit, Menard's isn't perfect for everything. If you're looking higher-end finishes or brands, you probably won't find it here. There's less staff on the floor compared to Home Depot, so it can be a pain tracking someone down, but they are friendly. I recommend doing your research before investing in any bigger ticket products or services; my research led me to pass on their custom countertops. However, if you're in the market for essentials like tools, doorknobs, nails, and paint - you'll save big money here. TIP: Pay attention to your receipt; Menard's frequently offers rebates. read more

I don't know what happened to this place. I used to work at a Menards and my friend I used to work with was the store manager of this one and things were going well. He left awhile back for a suburban one. Fast forward a year or two, and now the poor employees are unhelpful, don't know anything even if they are willing to help you, and practically comatose when you ask them a question. Times are tough. read more

The best thing about this Menard's is that it is across the street from a Taco Bell. Other than that it is your standard Menard's aka a giant maze of supplies including Gushers! yeah I bet you didn't know you could buy Gusher's at Menard's but you sure can. read more

Menards - Building Supplies Near Me - Chicago, Illinois

I Recently had the WORST Customer service from the Menards General Manager (Bob F) at the Clybourne location in Chicago. I purchased a patio door in September 2022, I was promised a delivery date of 10/18/2022. The door was delivered on 12/10/2022 and our contractor couldn't wait and started on other projects. In July 2023 the contractors return to finish the work in our home and discovered that Menards sent us the wrong size door. When I placed the order at Menards, I provided Sales Rep with all of the notes from our contractor with the measurement of the door. When the door arrived in December of 2022, we never opened the box trusting that Menards had delivered the correct size door. When I took this to a supervisor at the store, he took all of my information and arranged to have to door picked up at my expense. The next day I got a call from the General Manager (Bob F) stating he was not going to refund my money or take the door back because it was a special order. I reminded him the door was a special order just not the door I ordered. He finally agreed to give me store credit for more the $800.00 to which I told him I would be contacting the corporate offices. Worst Customer Service ever. read more

Very very unimpressed with this store. Having visited my share of Menard's, I was truly disappointed with this one. Small and not organized as well as I would have liked. However, the in store experience would have been decent enough for the area, but this store's customer service was awful. I called to ask about something from the Menard's.com website. The person I talked to insisted what I was requesting didn't exist (propane filling) at any Menard's store. When I said it was on their website, he told me I was wrong and then hug up on me. However, the Menard's of Morton grove DOES do this service and they were quite pleasant about it. read more

Love this store definitely offers more than just tools. You can find dog food here, candy and even a sweatshirt or too. But on the serious side I do enjoy shopping here. The prices are very competitive and you do always find a friend employee willing to help. The quality is great and everything is stocked here. They do only offer certain vendors here so check before you arrive. They consistently offer great sales too read more

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