I wanted to work with Brothers, I really did. Communication was clunky and sometimes difficult to…read moredecipher, but that is easily overlooked since they were punctual and pleasant for their onsite visit to provide an estimate for our kitchen countertop replacement. Wandao was helpful and even created a template for our countertops while he was here. He gave me the price, I agreed and he told me he'd follow up with options for a new sink. After that visit, I was completely ghosted. Multiple Yelp messages, text messages over the span of weeks asking for an update, more information or literally anything - and absolutely no response. I understand that life happens but when you run a business, the least you can do is provide a response or a simple acknowledgement of my messages. Unfortunately, we'll be going with another company.

Very satisfied with Wandão and his team's efficiency and professionalism. I needed my under-mount…read morekitchen sink to be replaced (from double sink to a single sink). Wandão did a great job and communication throughout the project was outstanding. Will definitely recommend!

The owner, Crystal, is one of the most unprofessional person (RUDE) you will ever meet. (WORST…read moreCOMPANY EVER). Initially -- I was hestitate to use this company, many had negative feedback on them - but someone said to give them a chance - I should have listened to the majority of reviews - when you see them all over online -- WORST company, worst customer service ever! LISTEN. I bought 2 bathroom vanities (granite) - when they installed them - they needed to turn off the water. Going into this process - they never informed me about plumbing or hiring a plumber - since obviously, I would have. First they didn't have the tool to turn off the water, thankfully, I had a neighbor that did. From there - they completed the installation. Before I signed for the job - I reminded them to turn the water back on. They said they couldn't do that - only a plumber could - since my valves were bad?! I was apalled! If they noted my valves were bad - why would they have started the job? They knew I didn't have a plumber! It was nearly 2pm - and I was stuck with no water! I called the owner, Crystal - and she literally told me it was MY PROBLEM - and HUNG UP ON ME!!! The installers as my witness. Seriously?! She claimed she told me I needed a plumber (not true) but in the next breathe said - she didn't know my valves were bad - okay, so what was it? Either way - they were in the wrong and needed to find me a plumber. As a contractor - it was probably easier than what I went through - and the extra costs I encountered. Do yourself a favor - find another company!!! These people are awful!

we had a previous, small, no seam countertop replaced with one by this company that included an…read moreawful looking seam in the middle of it. We have 2 different heights of backsplash because they measured incorrectly and didn't bother to fix before they installed. They broke off the plumbing flush with the wall when unhooking under the sink. Their response: "You're going to need a plumber for that" There's a piece of molding they removed and it's just lost. multiple scratches and paint tore up. all this on one simple countertop. now learned that Lowe's no longer uses this contractor and I can see why.

So like most other homeowners looking for granite installers, I did my online research. I ran…read moreacross the big boys in town, you know the ones often referred to you by the granite warehouses. We even had a couple come to our house for estimates. Both were more interested in telling me what granite I wanted and how I needed to buy from their "preferred" distributor than in listening to me and my wife. I was very unhappy with both of them and knew there had to be a better company in town. I ran across Jacksonville Countertops on both Yelp and here on Google reviews and EVERYONE had great things to say about Chris and his team. My first meeting with him went great, he was courteous and professional and gave me a price THOUSANDS less than the other installers. One had calculated that we required four slabs of granite and was charging me for 164 sq/ft. When Chris measured it, he came up with 114 sq ft and required only three slabs!! Seriously, is that that much abuse in this industry? Do they think that homeowners cant calculate square footage? Chris didn't leave my house before I agreed to hire him. His reviews were fantastic, his price was the best, and we hit it off like we had known each other for years. When he returned a few days later to take measurements, he had the latest and greatest laser measuring system. Gone are the days of the old wooden templates. I was quite impressed and immediately felt even more comfortable that I had hired the right guy. Installation went smooth, he and his crew did it all in one day with perfect fit and finish everywhere. We couldn't be happier with the service, quality and the end result. We are doing my daughters kitchen soon and without a doubt, we will be using Chris and his team. My advice: Go to Granite Depot on Phillips Hiway and choose your slabs, they have the best selection in town. Then call Chris and let him take it from there. You will not regret it!

My experience with Jacksonville Countertops was nothing but A++. From estimate, to measuring and…read moretemplate, to installation, Chris have been always on time. He listens and works his magic to make sure I am absolutely happy with my slab/sink selection and his installation. His price is better than both HD and Lxxe's. Plus, I get to pick out the granite I like by looking at the actual slabs instead of a sample square. With the latest technology, Chris was able to precisely fit this L shape countertop with the sink cutout as 1 piece. Countertops came out more beautiful than I expected. I am 100% recommending Chris and his team for your countertop project.

Highly highly recommend Shaker Cabinet Guy!! Ryan and his team were great to work with, very detail…read moreoriented and timely. We are SO happy with our master closet!

The Shaker Cabinet Guy is the company you want! I highly recommend these guys for your cabinets…read more The cabinets are high quality. We selected Dover Essex in truffle color and you can't find this beautiful cabinet color anywhere else. They are easy to communicate with and they respond in a timely manner. In creating our beautiful kitchen they also gave great suggestions such as open shelving to open the space to the left of the hood vent and a waterfall countertop that adds a classy look. I would never of thought to do this. I am grateful for the design suggestions. If you are looking into remodeling I would highly recommend The Shaker Cabinet Guy!

Great People to work with. Extremely knowledgeable about different products ( granite, marble,…read morequartz) how to maintain them and what would be the best for your family as this is a long term investment.

The staff is very knowledgeable and amazing to work with. They will answer all of your questions,…read moregive you great suggestions and make your project dreams come true! You are guaranteed to have a fun experience working with such great people.

Excellent customer service, high quality stone products and craftsmanship, very quick turn around…read moretime from stone selection to install. Highly recommend and will definitely go back to them for our next project!

Good working men, came and do the job as expected. Did a great job on my counter and even repair…read morethe dings on my granite counter, after the job finished, he put on coating and made it whole counter look new again.