I've read through the existing reviews and feel I need to make a few comments…read more This company sells cabinets wholesale and only to contractors and other resellers; this means their target buyer knows what he/she wants and doesn't need or even want hand holding. End customers coming here expecting on-the-spot customer service and attention, or even Home Depot 'warehouse customer service' are looking in the wrong place. This is not a retail location. Dollar-for-dollar the cabinets are much better than what you can get at the big box stores. The cases are made from plywood on all sides (versus composition board for most off-the-shelf cabinets), have sturdier drawer glides, and have better hinges. Yes, they're made in China. So are your Apple iPhones. As a contractor, this is just the type of place I'm looking for. Phone in an order based on their catalog, pay with credit card over the phone, and get delivery in a few days for a reasonable price.

Let's cut the BS. I opened an account thinking this company would be sweet. WRONG. Did one job with…read morethis supplier and come to find after customer complaints that their center panel is made of plywood!!! Don't be a fool. SAVE YOUR REPUTATION versus a few hundred dollars and go down the street to National Kitchen and get a real maple/wood cabinet for a fair price. The reps down there actually get things done and come to find out their prices have not increased in five years. Our companies rep is AJ. Fantastic company to build a partnership with. I'd just call and say you want to work with them and open an account.

We were so discouraged, after searching Home Depot, Lowes, Menards and Studio 41, we got lucky and…read morefound Hausrack and we're so glad we did. Not only did we find a beautiful solid wood 72" double bowl vanity with a marble top with brass drawer pulls at Hausrack, we found it in Black! It is absolutely stunning, and the price was fantastic. It cost us much less than every other store we checked. We're recommending Hausrack to all of our family and friends and we'll be back when we do our next renovation. We found what we wanted and also found a friend. Thank you, Baha, for the great service.

From the owner: Hausrack provides kitchen cabinets, bathroom vanities, and countertops to the Elk Grove Village, IL…read morearea.

We were having a hard time finding what we needed. I called and got a lovely woman on the phone who…read morehelped me that day! I just received the shipment and it's perfect! Way to give superior customer service! Thank you.

They have hard to find product, esp. faucets and their shipping is super quick, the online and…read morephone customer service was off the charts good. I've become used to crappy cust service these days, but this, in the USA, Company was great. I was able to actually speak to a human over the phone and he was beyond helpful with information on my Brizo faucet, shipping and a return. Highly recommend. Trustworthy.

I spoke to to 2 "phone message takers" 3 weeks ago with no call back from anyone. Thanks for the…read moresneak peek to coming attractions and saving me time and $! Find a better company that takes pride in customer service as well as design and execution!

We started with OHI during covid. Read someone's comment about OHI on a post on social media. Since…read moreI never heard of them and we wanted our kitchen gutted we reached out to them. We liked what we heard and the vision they gave. Jeff P was our project manager and Dove was our decorator. We love our kitchen and they were great to work with. In fact, we loved the kitchen so much that we hired them to gut our family room and redo that the following year. PERFECTION! Chris Hilgers was our Project Manager (great guy) and Dove was back with us on this project. So, now that those 2 rooms were new and amazing, the flooring in the living/dining room needed to be the same and the carpet on the stairs and upstairs landing needed to be replaced to match. So, a year later we started that project and we were fortunate to work with Tammy and Sean. Tammy got everything ordered and Sean (so personable) implemented everything to again-PERFECTION! The one thing that stands out with this place are the workers. Every single person we dealt with was great. From the kitchen remodel-Jeff P, Dove, Will, Chris G, Tommy etc, to the family room- Chris H, Dove, Tommy, Will, Chris G and then to our Living/Dining/Stairs-Sean, and Tammy they worked hard to please us. John, the owner, got us started on each project, which was a nice touch. I hope I didn't forget anyone! So, if you are thinking of remodeling, OHI should be on your list of consideration. You won't be disappointed. Thank you.

I was looking for someone to make a custom unit for audio/tv in our living room after inviting 3…read moredifferent companies and asking for a quote with my design they told me that my design is unreal to do I was hopeless and LMC suppose to be last try. During consultation they said that my design is no problem for them and they need 3 weeks to make it! You can image how happy I was. They updated me every week on project status sending pictures of it. On the delivery day the installation went smoothly and tidy and it looks great!

LMC Cabinetry did a fantastic job with the custom cabinets and shelves in or living room. They got…read moreback to me exactly when they said they would and were spot on with their timing. They were very accommodating with our schedules. The final product turned out exactly as we pictured. They were very tidy and cleaned up everything at the end of the job. And to top it off they are very reasonably priced. I would definitely recommend LMC.

I purchased cabinets two months ago. Measurements were conducted by your employee (Christopher…read moreKazior, Elk Grove location). He drew up plans with the correct measurements and we placed our order. Delivery was fine, but upon installing we were short approximately 6 inches. From the end of the last cabinet to the wall is a six inch gap. I contacted Christopher who then sent again the initial set of plans. When I again explained my cabinets were a different size he sent another set of plans and said these were what we ordered. When I told him that's not what we agreed upon, he sent a third set of plans and said my contractor installed them incorrectly. Since email conversation was not solving the problem I came into the store. Christopher was extremely rude and left in the middle of our conversation.

Peter & crew are very, knowledgeable, patient, professional & efficient. They gutted my kitchen &…read moreit is magazine picture perfect! Peter walked me through the process with ease. I would highly recommend Peter Renovations for your home remodeling needs. Reasonably priced. These guys are truly awesome!

We are overall happy with the way the shower turned out, but there were a few things that left me…read morefeeling less than satisfactory. After reviewing the scope of the project, it was estimated that it would take a week and a half to complete. Not only did it take over a month to eventually complete, the days that the team would work were unpredictable. On several occasions, as the team would leave for the day, they would tell us they will be back tomorrow, and then not show up. Or, they wouldn't be able to tell us when they would come next, and would surprise us a few days later. They ended up needing to complete this project after I had delivered my baby (original timeline would've been completed weeks prior to my due date). Additionally, we noticed there were a few design decisions that were made without consulting us, like the drywall of the shower/re-installation of the water gauge (it's now not flush with the wall and very loose) and the selection of tile at the base of the shower that doesn't match the floor. He had offered to come fix the water gauge, but after coming to look at the issue, he has not gotten back to us in 5 weeks. I had high hopes for this project, and while it still looks nice, the lack of communication made it really difficult to want to recommend Peter or use his team again for future projects.

Unfortunately, "0" stars is not an option…read more.. Came here, per the recommendation of our contractor, because of their selection available. Called the day prior to understand their process and if an appointment is needed, which was confirmed is not. We went to specifically select tile, but was open to view counter material in stock and if we liked something else from what we already picked somewhere else. Walking in, the woman at the front desk "greeting" you, doesn't look up or at you when speaking, rambles off where to find which kind of tile, while continue working on whatever engaged her more than potential customers. We came prepared with cabinet samples and ideas and started browsing around for nearly 15 minutes. Not once, did anyone come by to ask if we need help finding anything or if we have questions. I went to the front desk to inquire about a tile I liked on their website to see if they have it in-store to view. Again, the front desk representative, continued working on whatever was more important, without looking at me, and "explained" where I could find it. When I repeated the location back to her, she spoke over her shoulder without making eye contact, and said "It's somewhere between the 3rd and 4th rack; just look, you'll see it." We decided in that moment, that we'd prefer to NOT buy tile here. To the Management - the people you employ, represent you and your company. Either, training is lacking, or your employees do not value your customers in the same way you do. To the Front Desk employee - when you have a job, that is customer-facing, you need to be engaging and actually look them in the eye when speaking to them. If you do not feel comfortable doing so, you are in the wrong position, and need to apply for something that's at a desk, where you only interact with a computer.

Been here a couple of times to pick up tile and materials for work. Very convenient location in Elk…read moreGrove Village just off of 83 on Pratt. The girls in will call were very friendly and helpful. I used the bathroom and it is extremely clean, smelled good, and is beautifully tiled. The guys in the warehouse were friendly and picked my order very fast. They also have quality products. We use Daltile products on a lot of our jobs and they are quality tiles and they also have a huge selection. DalTile has you covered for all you tile needs from tile, mortar, grout, and even tools.

Excellent service I had Marisuz as my designer and my delivery man. He also goes by Mario. He is…read moreexcellent everything was quick and easy. No hassles. Excellent service all around. I would highly recommend them. Wish I met them when I did my kitchen cabinets - cabinets to go was the worst company to work with and quality is awful, took over 8 months to get anything. Which is why for my next house and future renovations I will work with Rock Counter. Thank you for excellent service.

I am long time customer of Rock Counter, Elk Grove Village location. This place used to be better…read morein customer service and price. I recently bought kitchen cabinet and firs of all price was shady as moment I said this price is not realistic they decrease by few $$ and then sells guy did not even pay attention to design and delivered wrong cabinet. I have been keep calling and emailing them and no accountability nor they cares. All and all stay away from this place. price is higher than Menards and worst customer service.