We were having a hard time finding what we needed. I called and got a lovely woman on the phone who…read morehelped me that day! I just received the shipment and it's perfect! Way to give superior customer service! Thank you.

They have hard to find product, esp. faucets and their shipping is super quick, the online and…read morephone customer service was off the charts good. I've become used to crappy cust service these days, but this, in the USA, Company was great. I was able to actually speak to a human over the phone and he was beyond helpful with information on my Brizo faucet, shipping and a return. Highly recommend. Trustworthy.

Absolutely wonderful experience! Turned our old gross bathroom and tiny laundry room into a…read morecombined bathroom/laundry/toilet room. Their attention to detail is matched only by how quickly they work. Can you believe that I was the hold-up at one point because I never imagined I'd have to order the medicine cabinet so quickly! But they were just so efficient and so so thorough. Thank you to Ryan (consult) Damian (project manager) Klaudia (designer) and Greg (our magician who made it happen!) I randomly found them looking through yelp and I'm so glad that I did, so it was important to me to pass along to whoever is browsing for a remodel! This is your sign to use these guys! Thanks again crew. See you when I talk my husband into the kitchen

The whole team of 4Ever Remodeling did an amazing job. They remodeled two bathrooms and a kitchen…read morewith some specific conditions and time limitations, and we really felt heard. Everything was smooth, and the team was very helpful and responsive whenever we found minor issues. They even suggested some great ideas to implement that we didn't think were possible! They are transparent, provided regular status reports, and never tried to upsell extra work after signing the contract. From start to finish it was an amazing experience. They even gave us a free estimate, answered all of our questions, and they were so friendly. Overall, it was a good experience. I highly recommend them if you need to do a remodel. I would definitely hire this team again with my next project.

I spoke to to 2 "phone message takers" 3 weeks ago with no call back from anyone. Thanks for the…read moresneak peek to coming attractions and saving me time and $! Find a better company that takes pride in customer service as well as design and execution!

We started with OHI during covid. Read someone's comment about OHI on a post on social media. Since…read moreI never heard of them and we wanted our kitchen gutted we reached out to them. We liked what we heard and the vision they gave. Jeff P was our project manager and Dove was our decorator. We love our kitchen and they were great to work with. In fact, we loved the kitchen so much that we hired them to gut our family room and redo that the following year. PERFECTION! Chris Hilgers was our Project Manager (great guy) and Dove was back with us on this project. So, now that those 2 rooms were new and amazing, the flooring in the living/dining room needed to be the same and the carpet on the stairs and upstairs landing needed to be replaced to match. So, a year later we started that project and we were fortunate to work with Tammy and Sean. Tammy got everything ordered and Sean (so personable) implemented everything to again-PERFECTION! The one thing that stands out with this place are the workers. Every single person we dealt with was great. From the kitchen remodel-Jeff P, Dove, Will, Chris G, Tommy etc, to the family room- Chris H, Dove, Tommy, Will, Chris G and then to our Living/Dining/Stairs-Sean, and Tammy they worked hard to please us. John, the owner, got us started on each project, which was a nice touch. I hope I didn't forget anyone! So, if you are thinking of remodeling, OHI should be on your list of consideration. You won't be disappointed. Thank you.

If I could rate this business a 0 I would No customer…read moreservice The staff is more concerned about their cell phone calls than customers So disappointed

One star because you can't give ZERO. Which is how much customer service we got from them. They…read moremade us make 3 trips at an hour each way (we called ahead each time to make sure they were ready) only to find out when we arrived that they either didn't move things so we could actually see the granite we wanted to buy (We were called overreactive) our that they actuly couldn't move them. Find another provider. There are plenty that want your business

Marek (pronounced Mark) and his worker just left my house. I mean literally just left and I was so…read moreexcited to write this post, I just couldn't wait. We found Granite Crafters through a friend and their kitchen looked great so I gave them a call. We are doing some minor remodeling in our house and counters were a must. We had ceramic tiles on the counters before. Very 80's and very hard to clean. Whoever thought that grout on a food prep area was a good idea is not smart but I digress. We ended up getting kitchen counters and then asked about doing two vanities as well. At the granite yard there were scrap pieces they wouldn't sell to us but he said he had some at his shop that could work and they did. Our bathroom went from builder grade to amazing in two hours. Marek was prompt at calling me back. That's a must with contractors for me. We went to the granite yard to pick out our granite on a Saturday and he was able to install it a week and a half later. That's with fabrication and everything. He said they would be here between 1 and 2 and they were here at 1:15. Being on time is also a must. I have dealt with contractors that didn't call me back for days, didn't call me back at all and my personal favorite, lost his notes and wanting to come back to remeasure a month later. No thanks. We are in the very north suburbs and he still came on time. The selection of granite is enormous, the work is impeccable and the price is unbeatable. I did my homework and couldn't be happier that I went with them! Marek is very knowledgeable and super helpful. He answered all of my questions and there were lots. Do yourselves a favor and go with Granite Crafters.

This was a great experience, in less then two weeks from picking our slab we have great new…read morecountertops. It looks great and everyone from the measure to installers were safe in our home and professional. We will be back for future projects and highly recommend them.

Pentwater Cabinetry was great to work with. The cabinets are high-quality and very competitively…read morepriced. They were able to get the cabinets quickly and helped us meet our four week deadline. Chris and the team were very helpful and responsive throughout the process.

I used Pentwater Cabinetry to supply cabinets for a renovation in Lakeview. I worked with Jake on…read morethe design and he was very accommodating with multiple revisions as we had to make adjustments to some of the walls. They provided a full kitchen of cabinets, as well as the sink base for our bathroom vanity. I will be using them again for future projects.

Excellent service I had Marisuz as my designer and my delivery man. He also goes by Mario. He is…read moreexcellent everything was quick and easy. No hassles. Excellent service all around. I would highly recommend them. Wish I met them when I did my kitchen cabinets - cabinets to go was the worst company to work with and quality is awful, took over 8 months to get anything. Which is why for my next house and future renovations I will work with Rock Counter. Thank you for excellent service.

I am long time customer of Rock Counter, Elk Grove Village location. This place used to be better…read morein customer service and price. I recently bought kitchen cabinet and firs of all price was shady as moment I said this price is not realistic they decrease by few $$ and then sells guy did not even pay attention to design and delivered wrong cabinet. I have been keep calling and emailing them and no accountability nor they cares. All and all stay away from this place. price is higher than Menards and worst customer service.

Anna and her team at Davan Granite did an incredible job with my fireplace. The quality and…read morecomplexity of the fabrication and installation reflects the superior craftsmanship and coordination with each person on the team. My recently purchased condo has gotten a new lease on life, and the fireplace is a constant conversation piece for visiting guests. Every question, concern, or unexpected detail was proactively addressed by Anna. I'd highly recommend Anna and her team!

Davan installed our new quartz countertops on 08/27/2025 after shopping around for several months…read more We ended up selecting quartz countertops from MSI. Some helpful hints based on our experience: 1. A big countertop dealer like MSI, located in Elk Grove Village, has a very large showroom where you can see the full countertop slabs. We had some preferences based on the web site pictures and the little quartz samples, but ended up selecting a different slab once we were in the showroom. You really want to see the full countertop slabs before your decision is finalized. 2. We were really disappointed with the Home Depot service, which is The Countertop Factory - Midwest. There was an extremely hard sell visit to our house and a take-it-or-leave it price. 3. Many quartz countertop installation services want you to select quartz they already have in stock. Davan let us shop around and we selected an MSI countetop, which MSI already had in stock. Our job therefore proceeded quickly from final slab selection to installation (less than two weeks). 4. I was unnecessarily nervous about our kitchen tile backsplash when our old formica countertops were replaced with new quartz countertops. We wanted to retain the old kitchen backsplash. That was not a problem and the installation occurred smoothly.