I went in to the Cabinets & Granite Direct location in Elk Grove Village. There I was greeted by…read moreScott who is extremely knowledgable, friendly and does a fantastic job with guidance. After discussing what I was looking for he not only came up with a fantastic plan but the best price for quality cabinets in the Chicagoland area. Thank you Scott for all of your help.

I've been thinking of remodeling my kitchen for at least 10 years. The process started by sitting…read moredown at Lowe's with one of their kitchen designers and getting a free layout and cabinet estimate. Over the next 10 years I took that Lowe's layout to no less than a dozen cabinet companies to get their pricing. The pricing always came in around $10,000+ (except for one importer who sold cheap, rather than good cabinets in a limited number of styles and colors. None of which we liked.) Then a month ago, driving north on Gary avenue in Carol Stream I just happened to spot this place and thought I'd try again to price out the Lowe's design because we were now ready to do something. I went into the place and immediately started walking around. I didn't wait for a sales person because I wasn't sure if I'd like the place and didn't want some fast-talking salesman to start accosting me for my business. I'd looked for a few minutes before I was approached by Jim, a pleasant older gentleman. He was nice so I told him what I was looking for and we casually discussed a few options. I told him I had the Lowe's kitchen design and he said he'd be happy to price it out with the cabinets I liked (he didn't want to see their pricing). I emailed him the design minus the prices and he came back with some design drawings. We talked some more over email and I asked him to stop by my house to see my kitchen. He did and we had a great conversation and we got ideas for other ways to do the kitchen. After looking at the kitchen, Jim put together everything we liked, added in the monthly manufacturer promotions, and ended up THOUSANDS less than any other quality cabinet place. So today we visited the showroom to go over every part of the cabinet order before putting down a deposit. After all was said and done, even after we added many pullout drawers, did some upgrading and getting some trim pieces (not on the original Lowe's design), he beat my 10 year old barebones Lowe's kitchen design price by over $1,500! I can't recommend Jim and this place strongly enough. (I'll let you know if things don't go smoothly once we receive the cabinets.)

Do not go there. They have the worst installers except for the young guy. They didn't listen to…read morewhat I wanted. 3 tiles have scratches in them. They took off and left the garage door and back door open so anyone could walk in. The guy Rich whose in charge screamed at me when ever I asked him to move some thing. They ruined the bottom of my fridge. They didn't clean the floor so it was covered with dirt. The walls and doors had dirt marks all over. They dented my garage door. They did this because there was no guy here so they figured they could do a crappy job. They didn't leave the extra tile I paid for. The salesman wasn't much better. They also used baseboards with holes in them.

Twenty seven years of working with Ken and his teams, we've always felt cared for and that our…read morehome's comfort is their top priority! Each and every home we've owned or flipped, my second call after the contract is signed, is to Northern Carpet for my flooring quotes, to know what firm costs will be for closing! And I even make the call to consider pricing costs so negotiations are accurate!! Northern Carpet is on time, come when they are scheduled, and so conscientious of your time and family's needs i.e. Allergies, pets, wear n tear, quality and budget!! There's just none better for value, quality, service, knowledge, care and customer service, it's not just carpet or flooring, they care for your family, like you would!!

They were friendly, engaging and professional. Also, Ariel was understanding and flexible in…read moremeeting our needs. Note: We had two bathroom countertops made. Finally, we plan on working with them on our primary bathroom and kitchen.

Great to work with. I would definitely go back to these folks. Thanks guys,, our counters are…read morebeautiful

Baths by Envy recently completed a tub to walk-in shower conversion for me. I couldn't be happier!…read moreThey're experienced, talented, very professional, sticklers for quality, and nice to work with. This team works well together, which led to great communication...regardless of who I was talking to. Having done limited updating before, I had a tiny bit of sticker shock when I got the quote. But I researched prices/vendors and found that the cost was quite fair. And now that I've seen how much work (and number of steps) went into this conversion, I feel it was a great value. The team helped make sure the shower blends with everything else in the bathroom, which was reno'd a year ago (before I bought the place). With the new shower, the room looks bigger, brighter and better. At the end of the day, it's not just about having a beautiful, well-built shower or about getting the right price. It's also about being treated well as a customer, relying on the expertise of pros who care, communication, and having decent folks working in your home. In the order in which I met them, BIG THANKS to: Piper, Jed, Scott, Bill, John, Julies, Sarah, and last but not least, Paul the tile whisperer! Don't hesitate to call on this team. You'll be glad you did.

This operation has a lot of bad reviews lately!!!! Maybe the ownership has changed or something?…read more They use to have great reviews per their sunrooms. The current reflections are that they are opening projects and taking months to complete with unhappy clients. Just my perspective as I was wanting to invest into them to complete a few projects on my property. NOW, I am very very concerned to do so. ​

My experience with KCD was excellent. The first time I ordered through KCD was for a basement…read morerental unit renovation project (shown in the photos). A representative from KCD came out to sketch out the plan and provided a free quote, including 3D models. It only took a few days, and cabinets arrived in less than two weeks. I ordered the Charleston White, the qualities on these are great and have now lasted through the first year with no issues. My tenant loves them. Now I was planning on another renovation project for another rental unit before my tenant decided to renew the lease. This time, I ran into a bit of an issue with communication between the KCD rep about getting quotes. I was pretty upset and wrote an email about the poor service, come to find out, they had system issues and was not receiving the emails. The owner contacted me directly and was deeply apologetic. He even offered an extremely generous discount. Unfortunately the project did not go through however, I truly appreciate any business who shows great customer support. I have a few projects coming up and look forward to using KCD.

My husband heard about KCD from the person who replaced our floors. We went over to their location…read moreon Belmont Ave. in Chicago and looked at both kitchen cabinet product lines-their stock and special order. We were very happy with the quality and craftsmenship on how they were made. As well as, the shades available for ordering. As it turned out we contacted KCD and spoke with Peter, was to be our rep. Peter was always so professional and patient with us during our many design changes. He never made us feel that we were being a bother. He also gave us great ideas for the kitchen design and answered all of our questions and concerns quickly. There were many emails over the course of this whole project. Peter even came to our home just to make sure everything was in order before finalizing our purchase. Peter did initially come over for our original measure and in most cases that is pretty much all that is needed for a kitchen cabinet project. When the cabinets, they need to be inspected for any defects/damage. There was an issue we had regarding a shelf as well an adjustment issue we needed on our lazy susan cabinet. Peter was very quick to get back with us. As well as, get us in touch with Sergei at the Chicago location, whom handles issues like this. Sergei came over to our issue and immediately arranged for their service person to come over and took care of everything. KCD is very fortunate to have someone like Peter working for them.Thank you so much Peter for all you did for us! You really were a pleasure to work with. John & Marisol

We used Oz and his team at diamON for major renovations, and they did a terrific job. They built a…read morebeautiful all-new master bathroom with elegant mosaic tile, they refinished our kitchen cabinets beautifully but at a reasonable cost, and did many smaller projects. They worked quickly but carefully, and were great to work with. And they were affordably priced. I would highly recommend diamON.

Oz and Mikey built a 3rd addition in our townhome a little over a year back. Oz was responsive and…read moregreat in giving us ideas on how to build out the additional space. Mikey is amazing at what he does and built us a beautiful room that my daughter loves. Their pricing is great and they do a top notch job with quality in mind. We are working with them again to remodel our half bathroom and full bathroom upstairs along with updating our patio deck and upgrading our entryway closet door.

Worst people and worst servcie. Never ever go to this people at any time. Contact me if you are…read morelooking for my expeiernce. 1) Installed damaged cabinet and do not want to get new one 2) Never ever pick the phone once, We literally have to beg them to fix things 3) Requested for Square sinks and installed round one and blamed me stating that I requested I strongly discourage anyone to goto these guyz.

Project: Long kitchen counter top, huge kitchen island counter top (both quartz), 5' bathroom…read morevanity marble top Excellent service, easy to work with, communication was good, Fabian gave great advice at various steps of the process. Very happy with the kitchen counter and bathroom they did. They went above and beyond in even just getting my huge kitchen island counter through our building's elevator and narrow hallways. Highly reasonable pricing. Would highly recommend them without hesitation.

This company refused to complete our three 3d renderings because we were so disappointed, shocked,…read moreand had safety concerns about the first rendering. Kristen, the wife of the owner, became belligerent, threatening us with a lawsuit if we reviewed them. They have only done one rendering, refusing to comply with a signed contract to complete the next two that are in the contract. They also refuse to reimburse any of the $699 we paid, even though they refuse to complete what was agreed upon in the signed contract. The BBB took this complaint, but as this company has done with the other complaints, they refuse to respond. I would stay clear of this company. The first rendering did not have proper posts that would even support the deck we wanted built. It looked like a kid did the rendering and they said it was because it was the first one. Well, I expected the first one to knock us off our feet since it was $699 and that it would only need a few tweaks. Instead it raised red flags. They should have been embarrassed to send it to us. Also, need to mention that Kristen inflates the price unjustifiably. Also wanted to note that it is not illegal to write a review of a company.

I have to question the positive reviews of Decked Out Builders LLC and here is why:…read more First, reviews are very short with at most a few sentences, there is no detail. Second, reviews are brimming over with superlatives like "very responsive", "amazing company", "could not be happier", "transforming our old deck into a masterpiece!", "They pride themselves in QUALITY work and it shows!" (notice the exclamation points for grandiosity). The "reviews" are a bit too positive to reflect the real world. NOTE that "could not be happier" vernacular was used in 2 reviews - Brian W. Oct 5, 2022 (San Francisco ? ? ?), and Jennifer B May 22, 2022 - which is pretty suspicious, perhaps written by Kristen Miller Bull Valley IL. Third, statements totally contradict my experience, like "Kristen and Tony were very responsive in answering all of our questions" where my experience was the exact opposite. "The entire process was smooth", while our reality was opposite because it was like pulling teeth with Kristen, "Incredibly helpful in making design choices", which is the real world means very high-priced add-ons that empty your wallet. Fourth, the "rah, rah" statements like "Don't hesitate and call Decked Out Builders for your next home project." which are over the top. and once again, use of the same vernacular by another "review" which said "Don't hesitate to call them!" Jennifer B who used the same vernacular as Mike R. NOTE: Through use of repetitive comments it appears that Brian W, Jennifer B, and Mike R are likely all the same person, or written by one. A scam has been presented to Yelp by one person impersonating others for the purpose of pumping up the reviews. Even if it occurred on 3 different accounts the writing was by one person. No company gets all positive reviews because that doesn't reflect society.