The folks at FF&W are wonderful. We picked out a flooring and once installed, the color just…read morewasn't right. I had a sleepless night. I thought I would have to live with it. I went back to the store to check on the color, thinking maybe there was an issue with the lot I received. there wasn't. Tracy made some suggestions and was so willing to help. We pulled up the flooring, replaced and carpeted another area -- all in, I was shocked how little extra it cost to redo the flooring completely! We will reuse the original flooring elsewhere to boot! it looks gorgeous! We had a slight issue with the cuts from the drain tile, and the next day, it was fixed. Treated well, priced well, easy to work with and their referrals to the other pros were spot on. I am looking forward to the next bathroom!!

the guys at Fayett Floor and Wall covering did an absoluteLu beautiful job on putting down LVP _in…read moremy bedroom. They we very nice and friendly and seemed to enjoy the work that they did. They were fast but not sloppy with their work. the corners and around the door trim was perfect. every bored was staggered perfectly and straight. They had to move some heavy furniture but did it without a single scratch. They also did a good job of cleaning up after they finished. They have done other rooms I our house as well and did a great job. Will definitely use them again for the next project!

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

Sergio and his team did an amazing job on our flooring, laundry room, and powder room update! We…read moreare so pleased with their work and would use them again.

Andres Silva and his crew did a fantastic job on our Bathroom Shower Remodel and miscellaneous…read moreRepairs. The quote was timely and professional. The team was extremely polite and friendly. We could see the pride that his entire team has in their work. The house was cleaned up every day and thoroughly after the job. Could not have asked for a better outcome! We are very glad we selected Expertile!

Great customer service. My wood floors came before a could blink! There was a bit of…read moreA hiccup but was immediately corrected! Highly recommend doing business with them!!

We appreciate the discounted LVT prices.. We were going to pay over 8$/sq ft and they charged…read moreabout half the price. Install was $$$ but done right and involved a tear up of 1500sq feet of tile from the 80s. The work was done with care and they did an excellent job. All work was completed with 1 yr warranty

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Had a plumbing leak at my house that ruined my entire downstairs. Blake and his crew did an…read moreamazing job preparing everything and painting. Would highly recommend

The contractor didn't seem like he was interested, he contacted me, I responded, he asked for…read morephotos, I sent photo, he said he'd call tomorrow, nothing... 4 days later, I called, got a text asking was I looking for estimate, if so, send photo, I reminded him that we'd spoken b4, but sent photo anyway... he stated he remembered, sent a couple of texts, then nothing, hit me hours later, when I told him i wasn't interested, he immediately became available, I told him i wasn't chasing contractors for employment.

Great company. Their finished product will speak for iit's self. Customer service is impeccabl.read more

We lived in the West Georgia area twice, and with both houses, we used K&M Floors to redo our…read moreflooring. They are the absolute best, and we wouldn't use anyone else. Highly recommend them. ​

This company is family owed, and everyone there is courteous, and professional. We had our entire…read morebasement floored with LV, the theater room was carpeted, and an upstairs bedroom was completed with wood floors to match the entire upstairs. Josh came by and gave us a competitive quote for the flooring, taking time to answer any questions. We had other quotes, some cheaper, but none of them matched the customer service of Cleveland Carpets. We waited 8 weeks for the install because we wanted to have Jim do ours floors, and he was booked out. We used Jim before to install floors upstairs, so we knew his work was top notch. Jim is a one man crew, who moved every piece of furniture himself, and put everything back in the exact same place. A few weeks later we had a door installed downstairs, and the contractor had to take up some of the carpet, which left a puffy area by the newly installed door. We called Cleveland, and Josh sent out a tech to reinstalled that area correctly. We asked how much and they said it's no charge. Who does that nowadays. If you need flooring done and want it done perfectly, call this company, you won't be disappointed. Thanks to Cleveland Carpets and their entire staff.

Great company to deal with from the free estimate to the finished install.read more

The salesman was amazing! He helped me find the right match for my carpet and gave me a great deal!…read moreI would definitely recommend this place for carpet needs and Scott is great!!

Scott has always been very helpful. When the measurements given to him were incorrect, he cut…read moreanother piece and had it delivered so the installation could be completed