Wow! Charles Grass is unbelievably unscrupulous. Worse yet, he bullies and discriminates against good people such as women, colored people, and the disabled. Upon first meeting, he misrepresented himself and his fraudulent services. I should have seen the red flags from the beginning when he spoke rather condescendingly to me. I'm a disabled man so I missed many other initial cues. He took advantage of me as a disabled person. That's discrimination. My sister, who had used him separately, had also been swindled by this man. She too had spoken about his condescending manner. Again, this is bigotry. To our detriment, we trusted him with basic taxes. Keep in mind that I said "basic". What a huge mistake. He "nickel and dimed" us with many unauthorized charges. This "nickel and diming" added up to be in the thousands of dollars. He hadn't attempted any communication during this process. When done, his charge was in the thousands of dollars. He charged more for swindling me than I saved in taxes. This is either bigotry or gross incompetence. Either way, it's unacceptable. When I confronted him over the phone, all he had was a pile of excuses a mile high. He then resorted to verbal bullying and condescension. Can you believe that. Mr Grass resorted to bullying a disabled man when confronted with his fraud. This man is incompetent and a bigot. I cannot recommend this crook for any reason. read more

UPDATE APRIL 23, 2023: BETTER LATE THAN NEVER/ SELF-EMPLOYMENT SHAFT In my original review, I said "more on that later" re: my original estimate for my 2018 taxes being $1580, but the actual damage was $655 ($925 less!). I failed to say that that's because I had no more "self-employed" paper route. (side note: newspaper delivery is still legally classified as "self-employment", but it's actually "employee without employee rights") The point is, if you are self-employed, the tax prep fee is going to be higher. INVESTMENTS ALSO WILL DING YA In this update, I would like to say that my 2019 tax prep fee was $885. The $230 uptick in fees(from $655 in 2018) was probably because that was the year I did my first investment rollover. If you have investments (IRAs, annuities, 401ks,etc.), your tax prep fee will be higher for that as well (especially if you have a slush fund...;). Therefore pay no attention to these outfits that offer to do your taxes for "free." That's only for people with simple tax returns with no self-employment, no investments, no property holdings, or any other complicated financial scenario that could give your accountant headaches! DID COVID "STAY HOME" ORDER GIVE PEOPLE TIME TO DO THEIR OWN TAXES? My 2020 tax prep fee went down again to $540 (a $345 downtick from 2019) possibly related to the initial two week COVID-19 WA state "stay home" order from March 23, 2020, which was extended to May 31, 2020. The 2021 fee was an identical $540 (COVID lag?) But starting this year with the 2022 taxes the tax prep package recommended sending in 1/2 the amount I paid for the 2021 taxes ($540/2 = $270) as an advance deposit. So I sent them the $270 deposit. But when the taxes were ready, I looked at my 2022 printed copy, which showed their fee charges failed to take into account the $270 deposit I already paid. They corrected that when I brought it to their attention. But the total fee still owing was $405. So $405 plus $270 already paid = $675. Why the $135 uptick from the $540 charged in 2021 and 2020? I was told that that their rates were going up. Perhaps the somewhat improved economy since 2020 took away the luxury of time at home to do one's own taxes, and instead allow people the luxury of paying accountants to do their taxes. read more

Did not have the requisite knowledge to solve my business tax problem in another state. When I took matters into my own hands and needed the electronic confirmation sheets, I was charged another $130, apparently for the labor involved with reading my email and sending two PDFs to me. I dare not voice a complaint to them or interact with them in any way since I will be charged for every word written or spoken between us. read more

I have worked with Charlie and his team for many years. He is an exceptionally well-qualified tax accountant and CPA, providing top-notch service and support. He is always there with the answer and tells you if he has to research your question. He is friendly, helpful and his staff is right there when you need them. I highly recommend him for all your tax and accounting needs. read more

I have been working with Grass and Associates for more than 15 to 18 years the other day I was cut off with a speeding car and someone in their subdivision gave me the worst look and walked in front of me so I had to jam on my brakes. I was there to sign some papers that I should have been signing earlier but couldn't get in. The assistant brought me the papers to sign and decided that she would raise her voice at me to let me know that I should have been in earlier. Well after the two situations that happened to me I was ready to raise my voice also...it ended with me signing the papers and leaving the office, end of story I thought. I received an email text that stated that they were firing me and would no longer be doing my taxes on my business and personal. We pay Grass CPA between 5k to 6k a year to perform these tasks and I guess he does't need my money anymore... I tried to to call their office and Charlie Grass but no answer.. I have his personal phone number .... its interesting in reading some these reviews , there is common thread that they don't return calls and try to settle issues grownup like, so sad to bad... Ruben read more

I would never steer anyone toward Charles Grass. Be sure to take note at his recent reviews and notice the trend of bad experiences. I will add mine to that mix. My father passed away in Feb 2019 so I retained a probate lawyer for the legal end of things and retained Charles Grass CPA to do the tax filings necessary for it. It is my first experience with being a executor so when I retained Charles, the expectation is that he will file all the tax forms making sure to meet the deadlines of the state or federal governments have set. Charles, having been a CPA for years in Washington state, I'm sure is aware that there is a 9 month deadline to file or file an extension for the Washington State Estate tax. Unfortunately he neglected to file or file for an extension for my estate. Finally, he filed 16 months later and asked me for the check to pay it and he sent it off. No word about the tardy filing from him so I could be prepared for that. When Washington state came back to me in Dec 2021 (COVID slowed the State processing estates but this did not eliminate any requirements to file in time), Charles told me I would have to pay the penalty and interest which ended up to by $950. I feel he is responsible for the late filing and when I asked him about it, he does not even discuss it, he just told me it needs to be paid. All these tax filings have dates when they are posted and are undisputable. In the end, as executor, it is me that will need to pay it and he knows it so you're stuck. Well, beware that no estate can be closed until Washington State sends the executor a letter saying the state has completed the review of those taxes and they are satisfied with the filing. Don't depend on Grass to help you navigate your Estate because he does not have time nor does not stand behind his work. Go elsewhere! read more

We used this company for our 2020 returns and the communication was terrible. On top of that we were due to receive a $150 refund due to an IRS error. Grass CPA charged us $450 in order to communicate with the IRS and we never ended up getting that money back in the end. Terrible communication and customer service along with a lack of transparency regarding their billing practices. Buyer beware! read more

We hired Grass Associates in Renton after starting our 1st business. When we first hired them we explained our lack of knowledge of what taxes are due and when and just basically that we needed help in order to make sure we are in compliance. We also had moved states and had paid for a merge to take 2 state UBIs and become 1 from an attorney before hiring Grass. After our lengthy sign up process and conversations with Grass CPA they were to take on our LLC as thier client, sort through the merge, closing the outstanding UBI and eliminating need for double filings, provide payroll services, and were responsible for all our monthly, quarterly, and multiple yearly filings. Literally nothing was ever done either at all, on time, and on multiple occasions the 1st time I ever heard we were delinquent and past due on filing was from the IRS or Department of Treasury contacting me to let me know I needed to file. They never handled the merge at all. The IRS and Department of Treasury both contacted me expecting late filings from the old UBI and I had to close them and handle them all myself after angry phone calls from the government. Our monthly excise taxes were never mentioned by Grass CPA. I recieved a call about our Excise taxes from the IRS requesting monthly filings that I didnt know needed to be filed, so I called Grass and they filled them. 5 months all at once. All late with late fees. All hitting our account at once causing hardship. Grass took 0 responsibility for the fact that they are our accountant. An accountant we specifically asked to guide us on what's required of us so we wouldnt be in these situations. Our IRS Q2 quarterly filings were late, Q3 was efiled the day it was due and on that day I recieved an email saying that it had been efiled but I needed to pick up the paper copy and payment slip and a postmarked envelope to mail in payment. Okay. It's a 45 minute drive so I asked it to be mailed to us. I did not send that paper copy and payment to the IRS obviously on the day it was due. It took about 3 weeks actually. I thought it had been efiled on time and didn't know there would be an over 500$ flat fee caused by not having that envelope literally in the mail on the day she emailed me and said to pick it up. Had I known that, had I had more than 4 hours notice to pick it up, had I known the importance of that, I would have surely made that a priority. Most recently, I contacted Grass CPA on March 3rd asking about our yearly taxes which I thought were due April 15th. They responded to tell me (it would be nice if they contacted me ever to keep us on track and aware of upcoming deadlines) that we actually have Partnership taxes due on March 15th before our April 15th taxes are due. K so we have a week and half to get in there together, arrange taxes, and get them filed. We went in and met with Grass to do that. It is now the 18th, i contacted them on the 15th to make sure they were filed, they responded to me today saying they sent an email, which they did not, telling me on the 15th that we needed to come back in and approve and sign the taxes before they could be filed and that they filed for an extension, duration unknown to us, and so now we not only are late on those, need to go back to their office but now, just newly stated today, they will require the fees for thier past services they say is about 4 thousand dollars in order to file them. Late fees directly caused by them with 0 fault of our own is I'd estimate to be about 900$, plus they've caused financial hardship to our business, we've actually had to close. They've literally done nothing they've said they would and guided us 0. They are rude, condescending, completely negligent, wont even acknowledge thier responsibility as our accountant for any guidance, deadlines, fees, exc. I cant even get them on the phone anymore. I would have been better off googling taxes I'm responsible for as an LLC and winging it. Now I am faced with getting my tax documents to rush to file partnership taxes with a new firm, deadline unknown, during an national emergency, in order to get our incomes so we can each file our own taxes before April 15th. Either that or pay them 4k. Or just be late until I can pay them. Again. And be slammed with even more fees and penalties. DO NOT HIRE THESE PEOPLE. They talked a big game on the 1st phone call then literally did nothing. Every single last thing was either not done at all or was extremely late and they have brushed us off and blamed us. Worst experience I've ever had. read more

I have used Charles Grass for over 10 years. He has always been the best and most professional Tax Accountant I have ever worked with. As a small business owner, and working professional, I have had complicated tax returns. He has always worked to keep us updated to rule changes within the IRS, and anything else that would affect our taxes. I have worked as a contractor overseas, and Mr. Grass has made sure to stay abreast of my working environment. He has made sure that I was aware the required documentation for tax purposes. He made sure that I was covered. As a person, he is professional, and personable. He reached out as things in life changed. He works hard to build a personal relationship with each of his clients. I would recommend him and his services - highly. He has shown over and over again to be 1) professional, 2) personable, and 3) knowledgeable. read more

Trust and confidence are key to finding a great accountant. Charles Grass and his associates have never steered us wrong. Trust them with your taxes! read more

My wife and I are new clients of Grass CPA and we could not be more pleased. W​e live in Central California and have always dealt with CPAs in Southern California. We were in need of a change and after getting glowing recommendations from a couple of people in our business networking group, decided to speak with Charles Grass. It didn't take long to know that Charles is very knowledgeable, sincerely interested in helping and has our best interest at heart. The process was painless​ and the communication from Charles' office was awesome.​ The entire office staff is very professional and I could not recommend them highly enough. read more

Grass CPA & Associates have been doing our personal and business taxes for years! Charlie and his staff are knowledgeable, professional, friendly and absolutely terrific people. We moved, and have continued to use them. We wouldn't trust going anywhere else. read more

My husband and I have been clients of Charlie since 2005. He and his staff have taken excellent care of us over the years, through all kinds of life changes. They are thorough and attentive, and we feel that our finances are very secure under Charlie's watch. Thanks Charlie! read more

Exceptionally professional and efficient service. Our taxes involved some complex out of state tax issues, easily and professionally solved by Charley and his staff. I have 100% confidence in this organization! read more

I always enjoy doing business with Grass CPA and Associates! They are full service and very accommodating with my busy schedule. Additionally, they take time to answer my questions completely and provide education on various tax law changes. They have also coached me on various tax prudent steps regarding retirement. The peace of mind I receive is worth the investment. Thanks team! read more

My company has had our business taxes completed by Grass CPA for nearly 20 years and I have had him prepare my personal taxes for 15 years. He has always been prompt and knowledgeable with both corporate and personal services. In addition, Charlie has been a valued counselor when we have had to make business decisions for growth and management changes. Currently he is advising me in regards to property sales and a new purchase to move our business to. His entire staff is also excellent. They return emails and phone calls promptly and take care of all of the payroll and tax headaches for us. read more

We have been using Grass CPA now for many years and have always been happy with the service we receive. Charlie and the staff are always very friendly and knowlegable, making the tax return process quick and easy. read more

Grass CPA was wonderful to work with. The staff was very friendly and helpful. Not to mention they saved me a lot of money!

A friend had been using Charlie for their taxes and thought it would be a safe recommendation. After I had met with him and talked to him about our taxes, I did not feel confident with his recommendation. The process he recommended would require additional paperwork and time to file the documents, which would result in additional costs or fees for him. We placed a retainer since the deadline for the taxes was coming up rapidly and we needed to file quickly. In the meantime, I consulted with a different CPA regarding our taxes and this CPA offered a simpler solution that did not require additional forms and costs. Most importantly, this other CPA recommended a tax credit that Charlie never mentioned. I questioned Charlie on why he did not mention the tax credit, he stated "oh, yah, I would have done that". We took our business to the other accountant and Charlie curtly expressed his opinion when we told him we were making a change and did not return our entire retainer fee, he charged us for the consultation visit. When I called him back to ask about the fee, he rudely stated that is the fee and said we are done and hung up on me. Our mistake was putting a deposit for the retainer, he did absolutely no work on our taxes and we had to pay for incomplete advice. read more

Grass CPA and Associates have been my go-to for tax planning purposes since beginning my small business venture in 2015. The fact is when I first started, I was so new to the private sector that I do not think I would have survived for as long as I have without Grass CPA. The fact is, Charlie and his team held my hand the entire time and never complained. And when I was months late in paying their office for services, they worked with me reasonably. I have also known Charlie Grass personally for over a decade. He has become a friend over the years and I can say that he is an even better human being as I know he is passionate about local homeless youth and poverty and organizes outings and donates routinely to these causes. Charlie Grass is professional, methodical, ethical and timely. He and his team have never led me astray. Ever. I am not the most organized with paperwork, receipts, taxes, and Charlie and his team were never remiss in reminding me of looming deadlines that I needed to be aware of. Charlie Grass has always been eager to answer all my questions over the years. He and his office have always been there to help in keeping my records straight, keeping up with my taxes, and he is always accessible and friendly to me no matter how urgent my issue is. I would strongly recommend Grass CPS and Associates to handle any and all of your tax planning purposes! Erik Larson, PI, LICSW, Infinium Investigations. read more

Very good Tax accountant for personal and business needs. Have used him for about 20 years most recently for my fathers trust. Don't use turbo tax use Charles and his staff. read more

I have used Charles for my personal taxes for over 15 years. When I formed my own small professional business in 2007 I did not hesitate to use his services to help set up the firm and have used him ever since. The staff are very responsive and caring and do a very good job. I have felt I am in good hands both personally and professionally and would not hesitate to recommend his firm to others. read more

I have trusted Charles Grass with my small business tax duties for 12 years now, and have always been pleased with his service, and his staff is very helpful too. Recently, I managed to get myself into a pickle with the IRS - back taxes, oh no! Charlie was able to negotiate a much better deal with the IRS than I thought possible, and he did so for a very reasonable price. If you find yourself in that position, DON'T call the tax relief scam companies you see on TV - call Grass CPA!! read more