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    Newcastle CPAs

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Response quality

    Excellent

    Response time

    2 hours

    Services - Newcastle CPAs

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    8 years ago

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    Hersman Serles Almond

    Hersman Serles Almond

    (8 reviews)

    My experience with Julia Proudlove was slow and inefficient. 2 weeks passed after several emails…read morerequesting 1099 form. Then finally after issuing the requested form a bill is sent to me that costed me an arm and a leg. She will charge you $350 for 30min whether you sit down with her the first time or whether you speak to her by phone. Good Luck!

    You might want to think about hiring this firm for your tax related issues, if you care about…read morepaying the right price for the job. It would be also a good idea to ask for a written estimate of the bill before letting them work for you. I used their service for one issue, they did a reasonable job, so I sent them the next year's tax return preparation with some international complications. Only thing I heard from them was they needed to do some research, before handing me a bill for several thousand dollars for a single year's tax return. Perhaps it was my fault that I didn't ask for a quote first but frankly I didn't expect a bill for tax preparation could be more than a few hundred bucks. If they didn't know how to handle certain things and had to research them, I'd expect either (1) they did it on their dime since they didn't know how to do their job, or (2) at least they should have first asked me that they were about to spend thousands of dollars of my money to study up on the issue and if that was okay with me. If you want to hire so-so CPAs and pay them through your nose, go ahead and hire this firm. Otherwise, I'm sure there are much better and cost-effective service firms you can retain somewhere else. Another personal issue for me was, I never got the impression that they had any respect for me as a customer. They went from being merely polite to quite rude very quickly once I complained about the unexpectedly high charge. Obviously, money matters much more to them than building long term relationships with customers. I'm glad my business with them is done. Hopefully, I won't have to deal with them again.

    Phillips Accounting and Consulting Services - Christian Phillips CEO

    Phillips Accounting and Consulting Services

    (9 reviews)

    Don't! Don't! Don't! Must read entire review!! This guy is a straight up liar, procrastinator,…read morescam artist.. please for the life of you guys.. use my experience with this horrific company and just don't. Whatever his reasoning is below is a sham. He should be embarrassed.. If I can leave a zero I would. I was in dire need of an accountant. I had not completed my returns in a few years after splitting up from my spouse. Finally I reached out to Christian for assistance. I selected him because I wanted to give him some help on Yelp for being a small business owner who had hardly any ratings. He had this speech impediment that struck at my heart strings and I just wanted to give him a chance. Good God has it been a terrible experience since then. I finally got to a point where I am able to purchase a house and the ONLY thing at this point was my tax returns. I work in sales so it takes a while to get to a point where you make enough in commissions that you can show a profit to be able to buy a house. Anyway, it took him over TWO YEARS to do simple tax returns. TWO YEARS! At this point, I'm invested in this foolishness. I just wanted this to be done. During this course, of course, interest rates gone up A LOT!!! Anytime I asked him to fix anything it would take a month to get them back. I think he does that so he can scan us out of money pretending that he was working soooo hard on these files. The $1440 was already inputted into the QuickBooks supposedly.. smh.. the more I think about this, the more I get upset because of his shady practices. It's unbelievable. He took me on for a ride, didn't deliver, took my money, had the lamest excuses why he could not do anything on time or a timely fashion. Shame in him! The supposedly e-filed them. He never once checked to see if the IRS accepted the forms. He assumed that it was accepted but two bounced back. He charged me $1440 for the returns. Which I paid. A couple of months later, I received a crazy high IRS bill when it was supposed to be nothing, I mean this bill is so high, it is the cost of a brand new car. I called Christian and we stayed had to call the IRS.. that was less than one hour. In this call, we found out two of the returns bounced back. To his surprise, from his lack of work, I needed to snail mail my return, and he needed to take my ex spouse off one of them. I saw him play with the numbers on a zoom call adding and removing my ex-spouse in under five minutes. I by is he trying to charge me about her $1500 for all this. So for $1440 you do four tax returns and then now $1500 for a quick one hour phone call and simple removal of a person?? The numbers aren't adding up. It's obvious at this point, he doesn't care about this (me) client. He's slow played me for two darn years and still hasn't gotten it correct. I texted him about how ridiculous this was and how shady his business practice is and you know what he did?? He put his wife on the phone and she started talking mad sh*t to me. He literally sicked his wife on me. She had the audacity to tell me I should have done my taxes. Uhm hello, that why I hired you guys. Not to waste two years of my life hoping this joker would do his job only to take me for my money and never ever delivering on his end. During the two years whenever I asked for him to call me or the status of my returns, he always had an excuse either he was sick, his wife was sick, his kids were sick, or back all over again, or in the hospital or he's in school, or the funny excuse was he was at his real job. I said real job?? I thought he was an accountant?? His wife said he works somewhere as an accountant. He doesn't have his own practice. So what has he been doing these past two years?? Pretending to be his own company?? It doesn't make any sense.. I still don't have my missing two tax returns and he g wants to charge me an extra amount for work he's already completed. People if you are reading this... don't use him. I literally wasted two years. I paid him already for nothing essentially. I have to find a new accountant and pay them to do the work he supposedly did already. So I'm paying double either way but I will not pay THIS man twice who obviously sat on my returns for two years. If I went along with him, I'd be eating probably another two more years. This is ridiculous!!!!

    Amazing, fast, and easy. They really went out of their way to help me. I can't recommend this…read moreservice enough! I will definitely be coming back here!!

    Newcastle CPAs - taxservices - Updated September 2026

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