Almost walked out on my pre order because two of the three people behind the counter were unaware of the sales offered and a gentleman with a black shirt treated me like I was an absolute idiot. Thankfully, the third person behind the counter said she could help as soon as she was done with her current customer. She did help. She was clearly the more knowledgeable one, the first one who helped me may have been newish, but the man who told me "depends on the company" made absolutely no sense with his answer and apparently isn't even a bud tender. I will say this again: that man almost had me walk out on my order. He shouldn't be behind the counter talking to people if he is going to be arrogant and incorrect. read more

BUYER BEWARE: they will sell you a faulty vape, you will bring it in as soon as you open it up and discover, keep all packaging and they will tell you there is nothing they can do to help you but provide a pre roll on your next purchase. What a joke. No lead or manager came to talk to me and they had me wait for 10 minutes. There are too many other quality dispensaries in San Diego and Chula Vista to support poor customer service especially when their product is faulty! Check out STIIZY down the street or Goldn Bloom (female owned) they treat you with respect and honor their products. I'll be reaching out to Wavvy directly to let them know how this was handled also. read more

Grasshopper - will not light up, no pull, blinks 3x. Lots of reviews about vapes purchased here not working, must be the way they are stored! - Cannabis Dispensaries Near Me - Chula vista, California

Super disappointed in my first time here today. the cashiers were good to me but completely ignored my husband. not sure if i'll be back read more

Grasshopper - I didn't get the other cashier's name but Valeria finally checked out my husband and she was wonderful - Cannabis Dispensaries Near Me - Chula vista, California

WORST DISPENSARY EVER GO TO BOULEVARD AVENUE they said my id was fake because i just turned 21 security is a b and he can catch the fade called manager not even in store no one could help me kept saying go to another dispensary like if gas is free? i have to deal with their bs because there system don't work correctly? very poorfesional read more

Grasshopper - Cannabis Dispensaries Near Me - Chula vista, California

I order from here regularly. I'm a night time smoker, just a few puffs to help me sleep, retired army vet here, 15 surgeries, I don't sleep comfortably, I do now! That being said I spend about $120-150 every 2-3 months.not a lot I know, but it's plenty for me. I order online for pick-up. I'm always greeted nicely by security and the staff inside. I have never had a problem with bad customer service, even when I first came in looking for weed to help me sleep better. Selection is huge and very clean interior. They even offered me a free bottle of water after my pick up today, that was nice. After reading all the 1 star reviews, taking to note all the poor grammar and complaints, I'd ignore them. This place is awesome. Check them out! They always have solid prices and deals every day of the week! read more

Valeria was my bid tender and she did an amazing job on breaking down all the specs and details on what I was looking for. I highly recommend the grasshopper and the great customer service from Valeria read more

Good prices and a good amount of flower on hand. Friendly and helpful staff working on site.

First time there a young lady named supposedly "Annalise" WORST CUSTOMER SERVICE EVER! Lady had a horrible attitude towards customers for absolutely no reason. Maybe she needs a break. She sure looked like she needs one. That attitude was unacceptable and I do not nor will I recommend this place to anyone. read more

Great product selection. Liz was super helpful, knowledgeable and kind when I did a pick up order today- thank you Liz- you rock!

My husband and I visited this location and it was our first time visiting a dispensary. We were in the city last fall from Houston, Texas and customer service was great from start to finish. I'm glad they have security at the door checking for ids and employees were very helpful. I strongly recommend this location. It was clean and music was popping, They had a lot of selection and prices were very reasonable.employees were very knowledgeable. read more

Liz had great customer service , she was super nice . I had to leave a tip . She values her customers .

Bought a vape and travel for work came back decided to try it did not work whent back with the recit and it sayd they couldnt they have a 7 day return policy wich is clearly not in the recit Recommend March&Ash better than this junk with no customer service read more

Grasshopper - Cannabis Dispensaries Near Me - Chula vista, California

Fav dispensary! If you get lucky and Liz takes care of your order, you're in the best hands! Not only is she knowledgeable, she is super sweet and friendly! Nothing better than to share good vibes!! read more

I love coming to grasshopper. They always have great deals and budtenders are really helpful. Ilinani helped me decide on some pre rolls and I was super happy with them. Definitely will be coming back ! read more

Great selection of products. Great sales especially on Fridays. Everyone is super helpful and nice. Will help you find new items. read more

Grasshopper - Building - Cannabis Dispensaries Near Me - Chula vista, California

Thank you Rosalina for your 5 star service.Price value great service. Kind people for bud tender.One of my favorite places to frequent. read more

Jacqueline is legitimately THE BEST bud tender! She makes an effort to know what it is exactly you're looking for and her recommendations never miss. Always a pleasure when I walk in to see her face because I know she'll tell me to try something new and I'm gonna love it. read more

Lovely people, great atmosphere, quick service usually. And I even had a problem with a product and Nani helped me perfectly. Ima always come here read more

great experience. I didn't know exactly what I was looking for but the saleswoman Jacqueline really helped find what I need and even show me the stuff that was on sale read more

Just wanted to say this place really cleaned up. Hired new staff wich are amazing and kept the best ones on board- I especially want to give a shout out to - Valeria. She is always in a great mood makes me feel very attended by being the most attentive. Shout out to you Valeria. And thanks to everyone eles . read more

Security is super rude weeed is old , staff is ignorant and lacking in knowing what medicine is quality. Highly don't recommend coming here for your meds. I used to spend 2-300 weekly here now I'll have to take my business elsewhere. Don't bother coming unless you smoke mids.if I could rate negative stars I would read more

Three stars for the merch and girl at counter but the Security at door stares at his phone and terrible at letting people in timely. Has an arrogant attitude and should go and guard wood and rocks at some remote location. A terrible way to be introduced to a new business with hideous attitude. Reminded me of the illegal trap shop era of the past where you were treated like a criminal. Thats why March and Ash is ruling market here. They don't play with peoples money and choices and treat you respectfully from begin to end. Last time i come here. read more

I did an order for pickup. Service was quick from the check in to the pickup desk. The staff were friendly and knowledgeable. I definitely recommend them especially for anyone that's never been to a dispensary before. read more

Unfortunately, after being their customer for more than a decade, their phone staff just decided I'm not a customer anymore because I expressed frustration that the store keeps saying they have my ID, but delivery doesn't. Sandra, a supervisor, actually shut the phones off today because I said "please don't interrupt me," so that when I called back I wouldn't get through. I've been going there on loyalty. There are better prices at several local stores. It's time to shop around. read more

Been going here a couple years. I've bought a few defective disposable vape-pens. I would call the manufacturer.... No problem. The last time was a year ago. This time the girl (manager?), said "There's no sticky substance on the outside‽" That's funny, every defective vape-pen that I bought here " there was no sticky substance on the outside. (They leak internally). What happened to the big Latino-guy? He was cool. He would at least gave me a house pre-roll. Sad. read more

Liz is really sweet & super helpful. She is really patient with answering any questions and she makes good quality recommendations which makes it all super easy. read more

These ppl are a buncha crooks They advertisement is fake They post about this and that that they have when you call them they will tell you that ,they are out of what you are looking for ... push you to buy some crap .. I spent 65 $ dollars when delivery arrived they said it was 77 $ price changed upon delivery Then they forgot to put the item in the bag lol I called them back super nice they told me upon my next delivery will take care of me But NO arhat didn't happen super bummed . They said that offer was for a one day deal lol not only I got robbed and promised I got lied to as well great businesses that ppl voted for don't do business like this ! Shame on you grasshopper going elsewhere .. the homie can do better costumer service on the streets lies !!!!!! The one star is for post this I'll give it a 0. read more

They never have there deals on there storefront homepage. Seems like a scam to get customers in, I quote my bud tender," Our promotion box is empty, I'm dead ass," No efforts or assistance, lazy and unhelpful. Delivery is great actually, they always have promotions, on time, great selection, easy delivery, and great drivers and crew. They have the option of paying with a debt card. Only reason I didn't give GH a one star is due to there delivery.. read more

Always friendly and fast service! Got helped out by Liz over the phone for delivery. She answered my questions about the flower packaging date and all. Regular customer because of the friendly service and great deals read more

Ads are not up to par like they say watch out guys . FYI call before going because they say something else is on sale then they change there mind when at store read more

Grasshopper - Dispo deals not really deals watch out - Cannabis Dispensaries Near Me - Chula vista, California

This place is funny. Customer service was nice and they try to be super helpful but didn't tell us about the deals on items we were already getting! Buy one get one on gummies or buy 2 eighths get 1 for 1 cent with alien labs. I caught it after we purchased. Their Top Shelf options are very limited which WITH it being such a nice place that was very unexpected. Also you get 20% off as a first time customer but you are not able to use any of the promo deals or specials in addition to your new customer discount. Very unappealing for the new customer TBH. read more

Customer Service. Product Selection. Value and quality are all above par. I have never met a customer service rep at grasshopper that was not only friendly but also helpful and informative. I like to pre-order online and pick up on the side counter to avoid busy lines but if you are able to check out the product online before hand and then go into the store to see and smell your selections. 100% recommend! Even the security is friendly! read more

False Advertising. Says Buy 1 Get 1 on all connected indoor flower. Get down there to be told doesn't include "b-sides" indoor flower. Huh? Not on your ad. They get u down there on fake promos only to charge u full price for just one... Happened to me multiple times. They can never deliver their deals. They always seem to be out of the deal once u get there but then it stays on the website for a week after? Shady business, stay away. read more

Grasshopper - Cannabis Dispensaries Near Me - Chula vista, California

The girls are ALWAYS good to me when I walk In there and when I place an order for pickup it's literally ready everytime. If I order it online on the way there, it's still ready for me and if by chance not- they grab it for me Sheila I'm there for my pickup. They've got daily specials - Wednesday and Saturday is my favorite days to buy Love the girls there and even the security is always very respectful and nice! read more

Security doesn't talk he screams as if he is in a concentration camp! Each time I speak to a budtender, i feel as if my words where not heard and nor are they able to explain how exactly an extraction is made when it comes to specific labeled carriages . Part of being a successful budtender involves listening and storytelling; especially in the case of customers who are new to cannabis, but grasshopper budtender can not really inform what people purchase based on their knowledge/experience with the products. These budtenders should get paid minimum wage and the tipping must stop for such lack of customer service and their impatience . I gave this dispensary exactly three attempts and they failed each and every single time and miserably ! read more

My go to dispensary when in town, although I wish they would cycle through more brands or products but you can always find a good hitting classic. Lady's are always super nice, a name I sure remember is Rosalina she always greets me with a smile and informs me of current deals or new flower I haven't tried. Prices are fair but we all wish weed was cheaper. Will always keep coming back! read more

The spot to go to!! End of story!! Very knowledgeable for someone that doesn't know much of edibles, smoke, weed!! read more

Grasshopper - The best stuff ever! - Cannabis Dispensaries Near Me - Chula vista, California

Delivery services are always so convenient and Mexi was very pleasant and accommodating to my schedule - thank you

Very unprofessional, very rude, like the girl didn't even want to be there or sell or even help me, who ever helped me clearly lacks experience, I let them know what I was looking for and they tried to sell me something else and down sell me - like i was coming to spend, very limited brand options, i have heard about the reputation on the store i guess it is true, i can see that girls are only hired here for one sole purpose, and experience is not one of it, reading other comments above i wouldn't doubt they give exchange something else to management , i would not support this business, spend your money at March and Ash better, they know professionalism read more

Only been once so far but we had a really great experience! The location is easy to find w GPS; they have their own parking lot which can be a little tight but we all made it fine; and it's fresh and trendy looking. There was a bit of a line when we arrived and a friendly gal came and checked us all in; we ordered online so we were able to use the express pickup window too so that was cool. When we got back to the car we realized we had ordered the wrong thing thinking it was something else (totally our bad) and when we took it back in they hooked it up so we were all good! The express window gal was super sweet and helpful and so was the receptionist. So great overall experience, would recommend and we will definitely be going back. read more