UPDATE part 2: I took Juno to a second groomer to fix her haircut, and she said she's never seen a cut so uneven and poorly done--and that we shouldn't have even been charged for it. I'm very disappointed in Micah's work and how rushed he was just to get Juno in and out. It only took him one hour when she's usually there for at least four. I will not be booking with Micah again and would not recommend him. We've been taking our dog to Grateful Dog for over a year and have always been happy in the past, but the last couple of appointments have been really inconsistent. This last visit was especially disappointing. I asked for a teddy bear face and got the complete opposite. There were long hairs left everywhere, we had to spend about 30 minutes at home fixing it ourselves, and honestly, I feel like I could have done a better job. It also makes sense now why payment and tips are requested before you even see your dog. The quality just hasn't been the same lately, which is a real letdown after being a loyal customer for so long. Update: I'm also upset because our dog walked in with the perfect length eyelashes, they were so cute and they cut them completely off, leaving like a centimeter. So if you don't want your dog's eyelashes shaved off, make sure you specify before dropping them off. read more

Grateful Dogs - This uneven cut was all over her body - Pet Groomers Near Me - Lacey, Washington

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Took our two dogs there for grooming & wash, upon picking them up it was apparent to us that they weren't bathed at all because both pups smelled terrible (like cage odor). Also the grooming (cut) was on a scale of 1 to 10 a 1... Won't go there again!!! read more

They took polo in fast & got it done within a few hours very pleased with how it came out he's way more poofy also came out super happy everyone's complementing him now! ‍ read more

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The owner is amazing - kind and always helpful! We took our dog Lucy here a few times and you can tell they love on the dogs here! Great place to bring your pet! read more

I have had 2 dogs groomed at this wonderful business. The first was a young adult male Maremma with no grooming experience. The second a female Great Pyrenees who also had never been groomed professionally. They were very patient and did a wonderful job on both dogs, but unfortunately used a fragranced product on the second dog. My fault since I never asked them to omit fragrance. Since I am severely allergic to chemical fragrances, I asked them to repeat her bath and blowout at my expense. They insisted on repeating her bath at no cost and removed most of the offending product. This is an amazing groomer. read more

They all were very sweet and efficient on a late afternoon drop in. Our puppy was wiggling and Vincent did such a great quick job clipping his nails. Thank you! read more

We have tried several groomers since moving here and man oh man are we glad we found Grateful dogs! They are so helpful and friendly on the phone and in person. Reasonable prices and always do such a great job with our labradoodle. So thankful for this location! read more

Bridgette always comes home from her spa days with Mo looking so adorable! I love the painted nails. Bridgette looks like a little kindergartener to me. I recommend this business and Mo for your dogs grooming needs. read more

Grateful Dogs - Pet Groomers Near Me - Lacey, Washington

They are such a blessing left Petco with a bad cut and they fixed my baby and showed her so much love please come here for the best care for you fur babies they deserve to get 5 star care read more

My huge hairy Pyrenees mix got her first haircut in her life from Starr. I'm so happy with it!! She looks so cute and all the mats and knots are gone. Starr knew just what to do with her. i highly recommend this place and Starr in particular. we will be back. read more

Grateful Dogs - Before! - Pet Groomers Near Me - Lacey, Washington

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They are not at the same address any longer. They are now down on Lacey blvd. They have a new crew since my last review. Just took Havi in there, and am waiting to see how they do. read more

Gonna try and make this short!- tiny little place- nothing fancy.. except their attitudes. GREAT, sweet, patient and kind with my old dog. (I went for a nail trim, which was a BIG JOB- took minutes; will be back for a groom) I've been so nervous to trust my Willis with anyone. He has lumps and bumps all over, is hesitant to have anyone touch him... and is already an anxiety ridden dog to begin with. They didn't rush him in. They waited and let him sniff and were mimicking his demeanor- which is quiet and shy... didn't get all bubbly and annoying like some people get around animals and kids. (Insert high pitched voice and baby talk.. gag me). If anything changes, I'll update. read more

Great place with great people. They were so friendly and informative. Our dog smelled and looked great when picking him up! It was fast enough to run errands in the area, but not so fast that makes you question if they did everything or not (has been my experience at other places.) They accommodated my "talkative" dog and groomed him mostly by himself. Comparable prices to other places in the area. We will definitely be coming here again! read more

Grateful Dogs - Freshly groomed! - Pet Groomers Near Me - Lacey, Washington

My dog is almost 17 years old and it is hard to find a groomer for him as a lot of groomers, especially the ones that start with "pet." They had me bring him in for a meet and greet and trimmed some of him and cut his nails and then agreed to groom him. No charge. I was so "grateful." I took him today and he came back looking and smelling good. They were patient with his "complaining" and his need to sit or lay down. I thought $65 (before tip which I added because I was so "grateful") was reasonable. read more

These guys are wonderful!! If I could give them more than five stars, I would. When I still had my elderly chiweenie, they were SO caring and patient with him. Now that he passed on last December and I have a miniature long-haired dachshund, they're every bit as caring and sweet to her! I personally think her groomer, Devin (I call him her "stylist") would keep her if I asked him too - he has a mini male doxie. I couldn't ask for better service nor more reasonable rates! They have my vote!!! read more

They did a TERRIBLE TERRIBLE job, we sent him for a haircut and Ralphie end up shave to the point that they CUT HIM in several areas!!!!! DON't EVER take your dog there if you love him!!! THEY SUPPOSED to know how to give dogs a haircut, HOW CAN HE END UP BEING CUT (SHAVED TO HIS SKIN) in so many areas???!! Davin was the person who did his haircut. read more

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We have taken both our dogs to Grateful Dogs for a couple of years. They are always caring and kind. We have seen Stormy a couple of times. She truly loves dogs and is a caring human being. Tell her that Jakey and Gracie send their love. They look so adorable, we will need to bring them more often! Robbi and Ed read more

Loved them! Super friendly staff! Will deff be going there again! They have been the only ones so far that my dog allows them to do his nail trimming and I love that bc it was always such a struggle! 10/10 recommend!!!! read more

I took our 5 month old labradoodle here yesterday, first time. WOW! I was extremely pleased. Bentley was so soft & smelled clean. His temperament was playful, not skittish. The staff was kind, polite & friendly. Definitely a great place! read more

We took our dog in asking for her ears and paws to be trimmed. They cut off ALL her feathering, which I loved, and her fur looks very choppy and uneven. I wish I hadn't taken her in. read more

What I LOVE about this place is that they take 2 hours to get to know the dogs before they are accepted. A temperament test is brilliant in my opinion. It makes me feel like my puppy is going to be in a safe environment. The full and half day rates are beyond reasonable IMO. I'm very happy to pay for my dog to get this time with other dogs and people since it's important for puppies to socialize (mine is 5.5 months). I've been a handful of times and each time my puppy is STOKED to be there...like she slips and slides to get to the back because she can't sprint on the linoleum! Ha! When I pick her up she's so tired and often times tries to get back out of the car to go back inside. The few staff members that I have been in contact with have all been very friendly and let me know how my puppy did that day. I have been recommending this place to all my friends who have dogs. read more

Came here for the first time today for a walk in anal gland appointment. I just adopted a cockapoo and he seemed to have some issues back there and I so I started to get worried that it might be something more serious since he is older. Jason was so kind and gentle, explained what might help moving forward all while holding and petting my pet gently. He was so nice to not only get him cleaned up but taking the time to explain everything to me and put my mind at ease. I look forward to the full grooming experience in a couple weeks. read more

Grateful Dogs - Pet Groomers Near Me - Lacey, Washington

I'm so grateful I found Grateful Dogs! I brought my Greyhound here because I was tired of the vet cutting the into the cuticle, despite my pleas to be careful. Every vet I have tried insists it can't always be helped. Well Grateful Dogs have never hurt my dog and that means everything to me. These people are wonderful! My dog loves going there and they treat us like family. Also, it's so affordable I can get my dogs nails done regularly without feeling financially stressed. The vet was charging $30 for a nail trim, Grateful dogs charges a third of that. Finally, they are open on Saturday and I have never waited more than 5 minutes. Wonderful business and people. Love Grateful Dogs. read more

I thought I had resolved my issue here after speaking with Jason but that is not the case. Took my dog, who is a wiggly worm, in for grooming on Saturday and walked in to pick him up just in time to see Anna grabbing his face and saying "Stop it, Fred, STOP STOP" before she realized I was looking at her. Proceeded to tell me that maybe he was wiggly because he heard my voice... when I hadn't been talking when I walked in? Hm. Groomers are trained to be calming and if they can't handle a dog, they should call the owner. So, called Jason and discussed it with him. He seemed genuinely concerned. Thank you to him for that. But now I'm concerned and want others to know that the behavior I saw was disturbing. It's been two days and now my dog's face is BLEEDING and swollen. What exactly happened?? No excuses. Do they issue refunds here? read more

Grateful Dogs - Yup, definitely some damage there. Some below his eye too. - Pet Groomers Near Me - Lacey, Washington

Jim did an amazing job trimming up and grooming my pomsky and shorkie. Thankful to have both dogs cared for at Grateful Dog Grooming. read more

Grateful Dogs - Bailey the pomsky - Pet Groomers Near Me - Lacey, Washington

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Wonderful groomers who do a fabulous job with my pup's grooming needs, as well as their kindness and skill with both dogs and people. The best! read more

Stopped by as a walk-in in to have my dog's nails clipped. I was out the door in about 7 minutes. They were very friendly to my dog and me. Another tech even came over and loved on my dog. Highly recommend. read more

Been coming here for about a year now. Jason is amazing. He always takes care of my dogs! I can't imagine taking my babies anywhere else

First, my experience with grateful dogs has been reliable and caring as far as staff and the establishment itself. They are nice enough to update you on their behavior when you pick up your furry one for the day. Now, I have mixed feelings about the pet sitting area as I have taken my dog here the first few times. She loved the dogs and had no problems with socialization (the daycare have the dogs go through a temperament test before they accept dogs, which my dog has been through). I loved how happy and tired out she was every time I picked her up. Recently we have been back and grateful dogs called about an issue with my dog biting another. Dogs do not bite other dogs out of the blue with no reason. I found that odd as I always expose my dog with other dogs. My dog has no history with being aggressive with other dogs. Because of this, my dog is no longer able to return. I am pretty upset at their monitoring and how they handle situations like these. It was difficult for me to understand as they kept telling me the same thing. One person only saw this situation happen. So that's that. Also, don't be alarmed when your furry ones come home with scratches on their body. They do tend to play rough in daycare. read more

Very nice establishment. Our doggy looked great. The others dogs also seemed to be happy. Our groomer was very nice. The prices seemed a little high $82 (and tip was extra). Not sure if that's the going price in the area? Same cut in Vegas $60. Anyhow, if in a pinch, we would come back. read more

Grateful Dogs - Pet Groomers Near Me - Lacey, Washington

I took Jackson in to get groomed last week. He got a much needed bath and a summer cut. I think he looks like a young puppy again!! I know I'm partial but Jackson looks so sweet and regal. I know what his blood lines are. Most of the time, when I look at Jackson, I can see his background thru and thru. Now, more about these groomers...their are several there and I think they are all good. The ones that have groomed Jackson have done a great job every time. They listen to me say what I want done. Then they clarify, make suggestions and confirm what is going to be done. I know I am leaving my baby, so to speak, in good hands. They require all dogs coming in to be up to date on all shots including bordatella (sp) and a current negative fecal. This is important. It helps keep the dog population healthy. They have the same requirements of shots and negative fecal test for the day camp that is at the same site. All in all, I am extremely happy with Greatful Dogs groomers. They do a great job and Jackson likes going to them. Better them than me!!!! read more

I'm so glad I gave them a try instead of washing my 100 lb. American bulldog at home because he smells sooo good like fresh laundry. I was nervous because he hates baths and getting his nails clipped. But she said he did good with the bath. They are so good with dogs even the big ones who hate baths!!! I love them there and I will be back! read more

I've never been more disappointed in a staff member in my life - I pulled all 3 dogs from their appointments if you have a staff member that can't handle a dog then you need to find a new job - I took my dog who's been to the groomers 100 times yet you can't touch him !! Wrong business lady !!! Get out because I will be sure to let everyone know that you are awful!!! read more

Took our beloved pitbull Effie in to have her claws trimmed. Great staff, quick work, great price. Have been back several times since to same quality. We're going to keep going back. read more

We've tried several groomers around the area and have been very disappointed. We have a Shih Tzu who needs to be groomed every 6 weeks or so. In between grooming, his tail can get a little matted. Despite our many requests to NOT shave his tail, the groomers around here will do it any ways. Rather than taking a little extra time to brush it out. It's very frustrating, especially when you pay so much. Grateful Dog listens to their customers. Today, my puppy's tail was pretty matted, more than usual and I told them if they had to shave, I understand but I'd prefer if they could brush it out and keep the length. I was pleasantly surprised to find that the groomer took the time and care to brush out and de-mat my dogs tail. They care and are not lazy. Every penny well spent. Thank you Grateful Dogs! read more

We took our girls here for their first grooming in a long time. Jason was very gracious when we brought them in, gave us very competitive quote, and got us scheduled quick. Jim was tasked with the "garage renovation project" of these two Great Pyrenees. We were very impressed and thankful that Jim took he time to socialize with our girls before taking them to the back. He let them get comfortable with him before taking them from us. When we picked them up, we were amazed at the difference!! Jim made our girls look like gorgeous Pyrenees again! We will definitely be repeat customers, and highly recommend this local business for all your dog grooming needs!! read more

I actually called Capital City Grooming first but they were booked for the week and referred me to Karen here instead. Karen did an AMAZING job on my 9lb Yorkie-Poodle! She listened to exactly what I wanted done and I am super happy with the results. After a full assessment from family and friends, we all agree this is Coco's best hair cut yet! The price was competitive with other businesses, $40 for a wash, cut, nail trim and glands and ear cleaning. I would definitely recommend Karen at Grateful dogs! read more

I called the place around 10am and they could fit me in at 11. I took my Chow/Lab 1 year old there and warned them that she usually gets snippy with me when I try to brush her but since the weather is heating up, she is in desperate need of a good under coat grooming. 2 hours after dropping her off, I got the call that she was ready to go home. When I arrived, I couldn't believe how beautiful my dog looked! They had washed, dried, snipped, brushed and slightly shaved her to perfection. And the lady working there even told me that my dog didn't even snip at her, which was surprising! All for around $40, it was well worth it! Will definitely be going back there. read more

Jason is wonderful. I've visited there a number of times and the dogs *always* seem happy ... even though they are away from home. I took my 7 yr old wirehair dachshund - whiny barky baby when it comes to nails. They were wonderful! *HE* was mad at me for the rest of the afternoon. Best nail price in town! read more

This place is amazing! I took my two REALLY smelly big dogs in this weekend and they came back looking just amazing! My husky-retreiver is a rescue who'd never been to the groomer before so I was a little nervous about leaving him alone since I didn't know how he would act. They assured me that they work with dogs like him since they do the grooming for the local shelter so I didn't need to worry. That gave me peace of mind as I left my "babies" there for their afternoon appointment. My other dog is a Newfie-Retreiver and is a hairy beast - they trimmed him up and he looks like a new dog! The best part of the whole deal is that it was only $75 for two big dogs! That's how much I was paying per dog at other facilities! I'm so excited to have found this place and I highly recommend it. read more