great workers!! i love all of them, family business, & super knowledgeable :) they're always making sure i'm safe/comfortable etc, and answered any q's i had! great prices, retail, they won't rip you off here LOL they have a wide range of everything you could never need tbh!! super legit and professional the selection is great, and you won't be disappointed coming to gravity :))) read more

DO NOT COME OVER HERE! One of the worse smoke shops in SJ. They sold me a puffco that didn't work. They didn't want to give me my money back or replace it. It's not the first time they sale smoking devices that don't work . I'm letting you guys know so you don't have to waste your time and money. read more

Huge selection in great prices on everything. Customer service is very helpful. They are very informative and they're easy to approach and talk to if you have questions about anything in there. read more

this place is a scam taxing 600 for a puffco bongs are over priced DONT SHOP HERE !!! service is terrible dude had no respect.

I went to this shop to buy an item and was disrespected !! I'm a female paying customer !!! Do not go there unless you want to be disrespected and harassed by the ppl working there!! Women beware!!! read more

Gravity smoke shop - This asshole is the rudest !! Hope this place goes out of business - Tobacco Shops Near Me - San Jose, California

Disappointed with service. Young kid at the counter very disrespectful. Will now take my business somewhere else

Good dudes good service. Good prices. Never feel like they're trying to rip me off as you do in other smoke shops in the area. I only do business there and one other shop in my area. read more

Don't bother with this place. I called to ask if they had an item in stock and the answer I got was....didnt get one, they hung up on me! Dirt poor customer service! Too bad I can't give zero star read more

I called in to place an order, was virtually carded for having a 12 yr old voice, but once that was done, I was given the best customer care ever. I did try to call a few places before Gravity, but some had no numbers listed and those that did, was abrupt in ending my requests for more info . It was close to closing time, which made it even more thoughtful when the owners of Gravity went the extra few miles, giving us the much needed last minute touch-ups..."bling-bling" for our party...Thank you "K-S"...we will be back. read more

Bought several rechargeable vapes from this shop. 2 would not charge once plugged in. I thought it was me but have been using the same cord w/ all disposables without issue. When it happened a third time I came into the shop the following day to ask for an exchange since I'm not getting the couple thousand puffs I paid for/that it's happened x3. The worker laughed at me, said no and that it would have to be the same day of purchase (even with my receipt in hand.) I had just seen the same worker the day before and spent over $150. Don't waste your money here and go somewhere where customers and their money are valued. read more

It's a cool little store next door to 711. The workers are friendly and they have a good variety of stuff in there.

Definitely glad I stopped. Originally went for papers but with how friendly the owner was and the deals he was having coursing resist picking up a few more things. Highly recommend for all smoking necessities read more

Super nice guys I always come here for my vapes, juices. The guys are always helpful when it comes not not knowing about vapes or etc.

The people that work here are so cool and laid back, super easy to talk to but also really professional. Recently opened but they're already nicely stocked up and they're always so nice. I definitely recommend, I have came here multiple times with my friend. read more

Had called them originally to see if they were open and they were open LATE (which was a BIG plus since my glass broke earlier). Came to the shop and they had a large selection of glass-- good recommendations & prices. I ended up purchasing a glass -- my nail did not fit my glass so I was able to exchange HASSLE free! Super dope spot and associates were hella nice! With I could give a 10/10 read more

My fav lil smokeyshop! It opened up down the street from my house and all the guys there are great. Super helpful and nice. Definitely a convenient shop with a large variety of products! read more

These guys are the best! Helpful always and just a good vibe. I appreciate them and they're close to home. 5 stars all day

Went to buy a puff and he let me try the puff before buying to make sure it was good. Amazing service.