My husband and I have had our insurance with Rich Pilat since the late 90s and we know that Rich…read moretakes great care of our family and our home/auto coverage. We've been with Rich for this long for several reasons: he cares about his clients, he is with you during every major life change and because he is an independent broker, can shop for the best policy for your family. He was our insurance agent when we purchased our first home over 20 years ago and I highly recommend you seek him out if you're in NE OH!

Pilat Insurance Agency is the best by far! I had three automobile damage accidents (not my fault)…read morein 2019. Rich Pilat and staff not only walked me through the claims process, but they put me in touch with a great body shop that does excellent work. Pilat Insurance offers great rates as well as personal service that goes far above and beyond anything that I've ever experienced with other agencies since I've been driving. Let's see, that was back in 1970. I refer all of my family and friends to Pilat Insurance Agency.

My husband and I worked with Ryan Cole at the Brunswick , Ohio office. He went above and beyond to…read morehelp us with our medical insurance. He did so much research for us before finding the right policy. I would highly recommend calling him if you have any insurance needs. 330-225-3100

I was referred to this agency by a friend. They were very helpful and responded very quickly. They…read morewere willing to look over my current policy and provide me with a better policy that met my needs. I felt like they worked hard to provide sufficient coverage that i was able to afford. They were also able to save me a few dollars each month compared to my last insurance policy. Overall i am very happy with my current experience and i will continue to refer them to others.

Hands down the best agents and customer service we've experienced! My whole family goes to them -…read morethey're the best! They shop around for the best coverage and rates for you. Now have better coverage at less cost than when we were with the Farm. Wish we would have changed sooner!

Awesome insurance company! They treat you like family and really work to get you the best coverage…read moreat the best price. It's really nice because they offer several companies so they can shop you around. With one call I found out what it costs in 5 different companies. Saves so much time. They have Erie, Grange, Safeco, Progressive and Met. If you need help they get back to you right away. I highly recommend calling them for a quote. I got auto, home, motorcycle and life insurance. They also have business insurance.

I've used Thornburg Insurance Services for auto and home insurance for over 15 years now. Pat…read moreGreco, Heather, and the rest of the team are wonderful to work with. I'd recommend them for a few reasons but in a nutshell they are genuine people. I had a car totaled a couple years ago, fairly substantial loss. They stood by my side, assisting to make sure I was treated fairly. While they are an agent for the insurance company, I felt more like they were MY agent in making sure I received fair compensation. They sell multiple brands of insurance, so they can shop you for the lowest rate. Occasionally I get a quote from one of the 2-3 "big name" brands you see on TV all the time. It's usually higher than what I am paying. On the rare occasion it's slightly lower (VERY slightly), I remind myself WHY I have insurance in the first place, and when I think about how well I was treated during the loss, it becomes a no brainer to stay.

Jim reviewed my current auto and home insurance policy-he was able to save me money on both. He…read morewas patient and professional. Thank you!

I can't say enough great things about my insurance agent Collin Doyle! When my basement…read moreunexpectedly flooded overnight, I was overwhelmed and unsure of where to even begin. I wrote a distressed email at 6:30am and Collin called me back at 6:37am and laid out a comprehensive action plan that was very easy to understand. Not only was Collin incredibly responsive and kind during a stressful time, but he also made sure the entire claims process was smooth and shockingly fast -- everything was handled and resolved in just ONE week! Collin guided me through every step, answered all my questions with patience, and made sure I felt supported the entire time. Thanks to Collin, what could have been a long, drawn-out disaster turned into a manageable simple process. If you're looking for someone who truly has your back, is an industry expert, and truly cares at the highest level, Collin Doyle is the insurance agent you want. Highly, highly recommend!

To say I'm disappointed with this specific agent and relationship is an understatement. I have been…read morewith State Farm since my father set me up when I was 16 years old. Almost 30 years. I've maintained the relationship with the same office through moves and multiple new home and vehicle purchases, always bundling everything here. I've never missed or been late on one single payment. Over the past two years, we had some appliances leak, in addition to wind damage on our roof. One of the claims was inadvertently a duplicate (never questioned by this office...and for our singular roof), and we were told our entire homeowner policy is now cancelled. I went through the process of an appeal, only to hear today it was declined. With this lag, I only have 3 days (counting the weekend when insurance offices are not open) to find a new policy. Absolutely awful experience, customer service, support and management.

Excellent service with Gregory DeDonno who was my broker last year. he put me with the right…read moreinsurance company who was not only the most cost effective, but who also insured me on all of my needs. He is very response and is very ethical on how he does business.

Hands down the best insurance agent out there. I am a military veteran and was with USAA. I thought…read moreI had the best cost w best coverage. Ron is licensed with over 10+ other insurance companies...took my info and not only saved me over $30 a month but also got me better coverage. I had assumed I had the best w USAA and being a veteran. For me it was like a checkup but w my insurance instead of a Doctor. It is worth the call to see if Ron can save you money and get you a better policy. Highly recommended agent who really goes the extra mile. Bravo Zulu Zambetti Insurance