They delivered crushed stone and stone dust. When I went to see the piles there was only 1 pile of…read morestone dust. I called the office to ask when the second delivery was coming and I was told that the stone was UNDERNEATH the dust! They had no remorse whatsoever. What is interesting is that they knew we were putting the stone down first and we discussed how the piles would be separated. Now we have added a couple hours of hand shoveling the stone dust OFF the stone. Very unprofessional and I wish we never called them. Stay away.

I'm a local gardener, went to Worcester sand and gravel seeking a small amount of loom, which I was…read moregoing to load in my station wagon. Maybe three wheel barrels, well the jackass behind the counter wouldn't allow me to buy ten dollars worth of loom. Well he wanted a minimum of twenty five bucks. A real professional would have helped a local customer and be kind and sell the customer what he needed. STAY AWAY FROM WORCESTER SAND AND GRAVEL.... nasty people!!!!!!!!! Go to Zecco Bros, nice people who are willing to help people.

Rick at Shrewsbury Lumber helped us with a large renovation project on our house over the course of…read moremany months. His prices were nearly always the lowest (I price-checked much of what we bought), and he provided exceptional service, always going the extra mile for us. I highly recommend giving them a call if you're planning a house project. Just to name a few of the things we bought through Rick: hardwood flooring, crown molding and baseboard, doorknobs, lumber for framing an addition, and shingles for both siding and the roof.

Shrewsbury Lumber upvote. Rick was great - helped me choose the right product for a backyard…read moreproject and made sure I was happy with the purchase. Wore a mask and took care of the payment from the parking lot, so I didn't have to go indoors, then brought me a receipt. Btw, Rick - the Siberian Larch was perfect for our project - really looks great! Thanks again.

Terrible business model. Their website says they have a product, a bolt in this case $1.84x2 =…read more$3.68. However once you stop buy their store to pick them up they charge you shipping of $8.74 for something they are suppose to have in stock. I even offered to wait until their next regular shipment. I was told no, everyone pays shipping. That's insane. So everything there is six times it's real value. Second knock is they don't take cash. This is still America.

This place has really great deals if you are renovating your house and looking to do it a little to…read morea lot cheaper than the regular hardware stores like Home Depot and Lowe's. They seem to have a selection of most things that includes bathroom vanities, indoor doors, main entry doors, wood trim, windows, flooring, kitchen cabinets, etc. The staff here are very friendly and helpful. They can also look up products at their other locations if they are out of stock on something that you need.

I've been shopping at Koopman's for years, and they've consistently provided excellent service…read more There always seem to be plenty of knowledgeable staff available to answer questions or help you find what you need. While their selection isn't as extensive as the big-box home improvement stores, they more than make up for it with outstanding customer service and convenience. Over the years, we've purchased paint (they do an excellent job matching colors--just bring in a sample), propane refills, flowers, garden supplies, hardware, and even our Weber gas grill, which they assembled and delivered. It's rare that I can't find what I need, and when I do need assistance, someone is always nearby to help. They also have several convenient locations in the area, with ample parking at each. If you value knowledgeable employees and personal service over wandering the aisles of a warehouse-sized store, Koopman's is an excellent choice.

Found exactly what we needed. Something you can't find at HD. Friendly service .great…read morerecommendations.

Wow! What a phenomenal place. They have every kind of tile you can imagine. The best thing about…read morethe shop, though, are the people that work there. We had an incredible sales associate, Joseph Dallair, who really knows his stuff. He helped us figure out what would look best with our new countertop and gave us different suggestions on how to place them. He was absolutely superb. I would highly recommend the tile shop and in particular, Joseph.

Another great experience. Christine Germain's design and product expertise was a game changer…read moretoday. Order in and clients super happy. Thank you and See you soon

Just got hardwood floors installed yesterday. Looks better than expected. They came in. Got the…read moreinstall done efficiently and cleaned up on their way out. I would recommend them without hesitation

I was extremely satisfied with the entire process of replacing our basement floor with vinyl planks…read morefrom LL Flooring. Starting with the sample process and ending with the installation they exceeded all of my expectations. The follow through with every step made me feel confident and comfortable. The quality of flooring is exceptional. The price was better than another quote I received using Home Depot vinyl. The installation was flawless. They went above and beyond for us. I would highly recommend LL Flooring.

I have tried to speak to someone about a 5 bedroom, 2 car garage home. I called three times over…read morethe period of a month. They haven't returned a single call. I can assure you, I would never consider such an investment with such an unresponsive company! BIG WARNING SIGN!!!!

From the owner: Heritage Modular Homes is the best modular home builder in Massachusetts, Rhode Island,…read moreConnecticut, and New Hampshire. With 40+ years of combined experience, our custom modular home builders are dedicated to creating beautiful, high-quality homes. We know your home is more than just a structure; it's a reflection of your lifestyle and aspirations. That's why we offer personalized service and work closely with you to ensure every detail of your new modular home meets your specifications. As a family and locally owned business, we take pride in our commitment to excellence and customer satisfaction. Whether you're looking for a modular house or a custom-built residence, Heritage Modular Homes is here to turn your vision into reality.

Do not recommend. Took 4 months to have our cabinets installed. Cabinets were delivered and sitting…read morein our garage the entire time but the cabinets to go contractor wouldn't return calls or schedule it. Store was zero help resolving this. Installation was suppose to take 3 days took over 2 weeks once started due to contractor no showing a few times. A few of the cabinets were the wrong size (despite them measuring ahead of placing the order). Once complete the cabinets had multiple spots that were damaged during the installation, and were not even. Contractors refused to fix. No help from cabinets to go customer service. Contractor tried to hustle extra money every chance he got during the installation and charge extra despite the installation being paid in full. Cabinets quality is low, and I don't think they will last beyond 5 years. Do not recommend at all.

worst customer service I've ever experienced. I have gone out of my way to make sure no one comes…read morehere for their kitchen. I'd give the whole story, but I would exceed my limit and the company won't do anything to correct it. Plus this company has just exhausted me because everything that could possibly go wrong has. And they do nothing to correct it- they expect you to pay out of pocket. Just DO NOT do business here.