I needed to purchase a few bales of hay for my garden beds and bales of straw to cover my backyard lawn to keep the dogs' paws from getting too muddy. Prices are reasonable. This store is perfect for buying these sort of things. It was my first time there; so, I found them to be quite helpful, polite and efficient. You just go inside and pay, drive your truck to the loading areas, someone loads your items and you're on your way! read more

This place typically has the lowest prices you'll find, but their customer service is not good. I've had a number of interactions here that have left me feeling bad and not wanting to shop here anymore. 1) There was a time when they weren't sure if they had my dog's food in stock. They called the back to see if they had it, and it was a lot of back and forth about whether or not they had it. The phone call ended with them saying it was out of stock. Then a minute later they called and said they did have it after all. So I pay and pull around back, only to be told they don't have it and I would have to get a refund. This was followed by "just kidding." I was prepared to let this go, but the other interactions on top of this...it all adds up. 2) My dog hates car rides, so I put my sleeping bag on the back seat for her. It smells like me and calms her down. Someone working in the warehouse saw it and asked me if I'm homeless and live in my car, as he laughed. 3) Someone gifted me a bag of dog food in the correct brand and wrong line of food. I brought it here (unopened and brand new) to exchange it for the correct one, and was told I couldn't do that, because I had no proof it was from there, and they don't know how it's stored. This would make sense if they didn't take their own product back either, because they also don't know how the person stored it. They told me I was trying to get a free bag of food from them, which makes zero sense, considering I was trying to exchange an unopened unexpired product that actually cost more than the one I wanted, and I didn't even want the difference given back to me. It didn't matter to them I'm a long time customer of theirs. They treated me like I just randomly walked in off of the street and was demanding they hand me a free bag of food for nothing. 4) I purchased a bag of dog food, and afterwards, realized there was a small hole in the bag. I brought it back to them, and they told me if I kept the bag they would refund me $1. One dollar. They have raised the price of my dog's food by $10 per bag in the last six months or so, when it has remained the same price everywhere else. They are now about the same price as any other brick and mortar or online store. I will be taking my business elsewhere. read more

Well we have been buying bird seed here for over 20 years. Last year we bought three bags of Niger seed, it was different 50lb bags than we usually buy. The seed was bad, the birds would not eat. I thought it was the birds or something, when we tried to exchange the food for the regular seed they finally got back in stock, the manager or whoever was very rude And would not exchange the food. We will never go back and buy bird food there again!! Their loss!! read more

Best prices and quality for all your spring planting needs! Large assortment of seeds from vegetables to flowers. Onion sets, variety of seed potatoes. Any type of soil, amendments and fertilizer you need, and a wealth of knowledge to help you out if you DON'T know what you need! read more

Great place to buy your bird seed, pet food and more! Friendly staff, who will help you carry stuff to your car. read more

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UPDATE 2019 August 20: I picked up 2 bags of fertilizer and 1 bag of pelletized lime for my New Improved Sanctuary last week and asked the owner John if he carried the herbicide Quinclorac at that time. I'm trying to kill the Barnyard grass in my Big Bluestem, Switchgrass and Indian grass around the perimeter of my property. John said he did but he introduced me to a different product Acclaim Extra. After a little research I decided this could be a better herbicide for what I am trying to achieve.  John is a very modest person but don't let him fool you, he has a wealth of knowledge. He helped me tremendously in battling the undesirable weeds and grasses in my yard and I assure you he can help you also. This is where I purchased much of the seed and fertilizer for the land I was defrauded  out of by false servant con artist realtor Betty Spiller. It was 6.5 acres I turned into a Whitetail paradise that I called The Sanctuary. John the owner is a good man and took good care of me. If they didnt have something I wanted in stock they were happy to order it for me.  Overall I will rate this experience the highest possible because this establishment is the best around for habitat improvement essentials. read more

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Amazing people! Fantastic service, great prices! We always receive the best products from them.

Price competitive and I think the customer is great. The people at the desk arealways very pleasant. When the guys put the seed in my car. They are always very courteous and helpful. read more

I go here all the time for my dog food and treats. Their prices are very competitive. I'm very picky about the quality of my dogs food and they have many great options. Plus great customer service. read more

We love being our business here all the staff are very knowledgeable! They suggest products based off our needs and very friendly! They carry a huge amount of products so check it out! read more

Feed store. Pet store. Community store. Not only do they carry quality food they are incredibly nice and their prices are the best around. Every time we go this place is packed. Great place! Oh and bring your pet! read more

I am adding to a short review my husband gave after he tried to talk w/another representative from the store to no avail this morning. My issue is the poor customer service and inability to listen. Their main point seems to be we didn't bring back the bad thistle at the time (March '22) ... even tho I called *in real time* and was shut down and told "something's going on with the birds" and that it wasn't a problem with the thistle (the thistle was packaged differently, in plain white unmarked bags). The woman I spoke to on Thursday last week acknowledged that they had seed at that time that "the birds did not eat". We were spring cleaning last week and found two remaining unopened bags of the bad seed. I was planning to buy new seed ... we've purchased at least 20 50lb bags a year from here for the last 20 years or so. When we ran across the two unopened bags my husband said why don't you take these with you and see if they'll credit us a bag or something. So I did. I started off my conversation with "I'm not heavily invested in how this ends but I'd like to explain my situation." I started to explain and opened my phone to a picture my husband had taken of two feeders side by side, one w/their bad seed and one with seed we purchased elsewhere after my phone call w/them when they said it was the bird's issue, not the seed ... the birds would only eat the new thistle. The woman I was speaking to quickly understood the situation and immediately started shaking her head no and said "this is over a year ago, I am not giving you your money back" ... I said I don't want my money back, can I just finish what I'm saying. She accused me of becoming defensive (a clear projection). I tried to just finish and she kept shaking her head and saying "I'm not giving you your money back". At one point she said "do you have a receipt" and I said no ... and before I could add that I was sure I could find my credit card record of the transaction she said "No, I'm not giving you your money back". I decided it was fruitless and left the store. I recall my first job in retail as a young kid ... my supervisor told me "Always remember, the customer isn't always right but *the customer is always the customer* hear them out, be respectful and find me if you can't work a problem out." ... it's customer service 101 ... it seems that the leadership in that store could use some basic training. That said, we did find a different feedstore near us, locally owned and operated, that we will be taking our business to in the future. read more

One of the best places in the neighborhood to stock up on goods for our furry and feathered friends. (yes, if you have hoofed friends you should check them out too.) Always well-staffed with knowledgeable and friendly folks. They have an incredible selection of bird seed--doesn't matter what kind of bird you've got they've got what you need to feed 'em! Dog and cat food too if you buy pre-made vittles for your furry pals. Prices are so much better than the local pet store chains which I actually find to be a little sparse and depressing. Lots and lots of doggy treats and toys, leads, bowls and other supplies--but I'm still looking for that great toy that my Staffie can't destroy. (The closet I've found is a tough rubber ring sold at the major pet chains.) But GFS has some really unique doggy treats that my pooches find quite satisfying. They have a teeth-cleaning crocodile greenie that my border collie is particularly fond of! All in all, though this is the place to go when our furry, fuzzy, floppy, and feathered friends need something to chew, chomp, crunch, chow, or otherwise entertain them, read more

One of my neighbors turned me on to Grayslake Feed, and I am so glad they did. Their prices are great, and their staff are both knowledgeable and very friendly. They are now my go to store for my little Rat Terrier's food and supplies. read more

The staff is very knowledgeable, they carry great products & they ALWAYS have the best prices. The stuff I usually get there nearly 40% cheaper than anywhere else read more

Excellent service and care by the staff! We are more than an hour away, but they are the only ones close enough that carry the horse feed we like. We always call before heading up that way, and every one is so kind on the phone. Then when we get there, they are so appreciative of our business, and are very helpful. I just wish they were closer to home! read more

This is the only place I've found where I can buy Canidae and Felidae, and the prices are better than I have found online. They have a great selection that you won't find at a chain store. The first visit might be intimidating for someone new since it's a little old school with the paper ticket and driving around back to pick it up, but everyone is really nice and will tell you what to do. I wanted to share the following story to show how they care about their customers, but please don't start dropping off wildlife at their place or they will hate me for sharing! Awhile back I saw a momma duck get hit by a car, leaving all the babies stranded in the street. So I'm crying in the pouring rain, stopping traffic on 120 to round them up, and I'm sure I looked pretty pathetic when I stopped by the feed store to get them something to eat. They gave me a heat lamp to borrow and I don't think they charged me for the food. I got the ducks home and all set up in the bathtub while I called around to find a place to take them. Then found out I underestimated how loud the chirping would be, and I also underestimated the time it would take for the excitement to wear off for my dogs (it never did). So after an hour or two of chirping and barking, I called the feed store for advice and they told me to bring them back so they could stay at the store for the night. PLUS they knew of a customer that has had experience raising ducks & got in touch with him. I didn't exactly think the whole thing through when I picked them up, so I have no idea what I would have done with 20 ducklings, but I didn't have to worry about it since they saved the day! The only gripe I have is their hours - only open until 5 on weekdays & Sat morning & no Sundays. So I really have to plan ahead to make sure I have a free Sat morning coinciding with when my food is running low. Also, it can take a really long time to order & wait in the car line for pickup since it's really busy on a Sat. read more

As I visited to replenish our bird feeding supplies this afternoon, I was reminded of 2 more reasons why I will remain a loyal GFS customer. I was about to purchase 20 lbs. of feed in 2 packages and my sales clerk, who was manually noting my purchase items on an invoice while also handling an incoming sales call, momentarily ceased what she was doing to suggest that I could purchase 25 lbs. of feed in one package for less than 20 lbs in 2 packages. Save more money aside from GFS's already low price? Heck yeah! Sign me up! As my sales clerk resumed her tasks, I was engaged in an internal debate about whether to report a recent first-time-ever service glitch pursuant to a brief encounter during my last visit (which after my original review). I soon realized that I was OBLIGED to do so, since I wrote about my GFS experiences to fairly offer feedback, and GFS should be afforded an opportunity to address and remedy the glitch that I encountered. So, I advised sales my clerk of the glitch. No exaggeration whatsoever; my sales clerk appeared to be genuinely distressed by my report, so much so, that I found myself assuring her that it was the first glitch that I have encountered in well over the 10 years that I have been a GFS customer. As we discussed details about what occurred, GFS's owner's daughter, herself a sales clerk, a shelf stocker, a floor sweep and pretty much whatever else a situation du jour may demand, overheard our interaction, and then she appeared even more distressed; crestfallen in fact. Both ladies readily offered their sincere apologies, assured me that I had a valid concern and that it would be promptly addressed. Both ladies asked, if I should ever encounter a service glitch, that I immediately advise someone at the desk so the glitch may be remedied to my satisfaction right then and there. THAT, dear reader, was excellence and grace through adversity in action, and it also why I upgraded my assessment of GFS from 4 stars (or, "Yay! I'm a fan.") to 5 (or "Woohoo! As good as it gets!") After all, can anyone reasonably demand better than a single service misstep, spanning well over 10 years, and a genuinely credible, empathetic and gracious response? I don't think one can. read more

Looking for dog food at better prices than you'll find in pet stores and online? Well look no further because Grayslake Feed has you covered! They have a large selection of high quality dog food brands (not the cheap stuff you'll find at Petsmart/Petco/etc. Don't believe me? I was able to purchase a 30 pound bag of Taste of the Wild salmon pet food for $40. Check online and you'll find it for $50+ not including shipping costs. read more

I've been buying dog food and lawn and garden supplies here for over 10 years. Everyone is helpful, friendly and you can't beat their prices. It is the only store that I go to that I trust their advice because they've never let me down. Also they carry many made in the USA products. I rarely write reviews but felt I had to review Grayslake Feed Sales because they go above and beyond and are old-school trustworthy read more

Great for the better brands of dog food and cat food. They have a great selection of no-grain and all-meat brands for our more carnivorous furry friends. They don't have a huge variety of small mammal food (it's OK, it's not their specialty), but they have enough that I can get all my pet needs in one trip. Check out can take a little long if they have more than a couple customers in their small store, but again, that's just the type of store it is. I'm happy to make the extra trip here to get my specialty pet food. read more

Great prices, great selection, friendly people! This should be your go to place for all your pet and animal supplies. They even have gardening stuff, seeds and mulch. Tons of stuff! And of course the cute animals and chickens!! Absolutely the best! My only complaint is that they close so early on Saturday! (and closed Sunday). read more

I have been buying pet food here for over 10 years. They are friendly and fast. I do warn you Saturday's are packed. I try to go during the weeI buy large bags pay inside drive to the back and they load it in my car read more

I don't usually do a lot of reviews however after the fantastic customer service I received today to buy grass seed from a feed store the experience was one that will cause me to return to buy anything from this locally owned family feed store. I went in looking for advice on the type of grass seed for my type of lawn. New to the area I wasn't sure what would do best. I found the place busy with people buying dog food and supplies, but since early in the season for lawn was not a lot of people looking for what I needed. The clerk sent the owner out to help and wow it was great. He spent the time explaining the types of fertilizer along with how to prepare and best plant the grass to be successful. Not having done this before he also provided additional helpful information on how best to deal with the big trees. Not only that his prices were so reasonable I would highly recommend this business they have so much to offer. This store exemplifies why we all need to support our local stores and the kind of service you don't always receive from big box stores. I could tell just by the atmosphere that people loved the place particularly dog lovers. read more

Best place for chicken feed and supplies in the whole area!

They have any all pet stuff a girl could want! Great prices as well. I walked in the front door and to my surprise there is a live cat lounging on the stack on pet beds. It automatically put a smile on my face and gave me a good first impression . (I am not a cat person, but I am an animal person!) read more

I go there to buy rabbit supplies. Best place to buy rabbit food, rabbit toys, rabbit food conditioning mix, and treats. They also have large bulk rabbit timmy hay in the back if you ask them. Forget ever going to the large chain stores. I LOVE this place. Also, they now sell chickens as well as anything you could imagine; bird houses, garden seeds, horse equipment, dog/cat food, hay, local honey, duck & chicken eggs (when available), bird food, fish food... If you don't see something you need ask them, they are just super friendly! read more

Great place, great staff, great selection. Stuff for all animals, shapes and sizes. Shop local buy local.

I make the trip here to buy a 50lb bag of Chicken Layer Feed (crumbles) to use as cat litter. The product is similar to Swheat Wheat, but a quarter of the price. Plus it's more environmentally friendly. The folks here are always friendly and helpful. It's a quaint, old fashioned kind of way. read more

Best place for quality and price on bird food and supplies. Compare them with ANYONE - big or small - in the area, and you can't beat them. Add to that gem that they are such a friendly and knowledgeable family, and you can't go wrong. read more

They have feed and supplements for every animal you can think of, and if they don't have something you need, they will find it. Plus my dog loves the loading dock guys because they hand out cookies. read more

Great prices, selection and helpful staff. Will place special orders for items not regularly stocked.

I have been looking for hay bales all over Lake County. Someone mentioned Grayslake feed. I called and talked to the friendliest woman who confirmed they did have the bales there. My daughter and I went to scoop some up and were greeted with the family that owns a business. They are just the nicest people. Wonderful customer service! We drove around the back to grab the bales after paying and met a couple more employees that were helpful and friendly. I would recommend giving them your business!! read more

Love it here. Great selection of treats and food for our dog. And all the staff is amazing. So friendly and helpful!

Great selection and unbeatable prices! I was very happy to see they carried such a good selection or rabbit food, toys and accessories. This is the only place I could find Oxbow brand organic pellets. Staff have been friendly and helpful. I wish I had found this place sooner. read more