They have a small selection of dogs, birds, and fish for sale. They also have quiet an extensive…read moreselection of animal clothes and toys. FUn place to visit. They also have a 50-70 year old Tortoise there.

One of my favorite memories quickly became one of the worst…read more Early in August I finally make the decision to get a pup. Fell in love with one online (who had siblings) and went in for a visit. Valerie was awesome. Super friendly, helpful (even when I called ahead to ask a few questions) and I fell in love with a great 2.5 month old lab mix. She helps me pick out all the necessities, helps me find a great deal on a kennel. Whole nine yards. Whoot whoot! Fast forward a week and a half and I realize I work too much to give this little pup the life he deserves. After two days of crying and deliberating with friends and family, I decide it will be better for him to find a home with a few more folks in it or one that has someone who is home more. Broke my heart to even have to consider, but I check the Anti Cruelty contract (which Valerie signed) and confirm within 30 days I am allowed to bring the pup back if it isn't a fit. So sad to see the pup go, but I know I can't give him the life he deserves. I show up today with full on tears, sunglasses & my pup and Valerie happens to be working. After taking care of another client, she tells me I cannot return him there, I have to take him downtown to the Anti Cruelty Society (which the contract that we both signed does not state). She also says, in a less than friendly and conversational tone, that if she does take him (even though she just said she couldn't) he will have to be quarantined in a very small cage for 2 days until someone from downtown can come and get him because he can't get the other dogs sick. At this point I share that when I got him, he had giarda and needed meds, so since the meds were done, it was a good idae to quarantine him so he did not pick up another virus. She then states that I will not get any refund on the adoption fee (even though the contract states otherwise) if I return him to her. Another group approaches the register, and then she announces that I will be placed on a No Adopt List FOR LIFE (yes, that was yelled, while others were staring) because I returned the dog. I had nothing to say at that point, but afterwards realized... would they really refuse someone from adopting a pet if the pet wasn't the right fit for them? Isn't that the responsible thing to do vs letting him loose or giving him to a family that wasn't able to care for him? We then get to the point where I simply ask for the address downtown. She says they will only give me half my adoption fee back but that might be a better deal for me since I wasn't keeping him. I mention that's not how I read the contract and she argues, but pulls out her copy to confirm that it doesn't say anything about a partial refund. She finally passes over the address to the Anti Cruelty downtown. As I am picking up the pup (he's not a fan of walking on the leash just yet) and all of his things, she asks if I am going there right now. Confused, I confirmed I was headed there. She then goes on a loud tangent about how if I didn't go right now it was her legal right to confiscate the dog, since I clearly didn't want the dog. What? On what grounds? Didn't she just say the quarantine cages were small and it would take 2 days of him being in there before he could be let out? Why would she do/say that? Keep in mind, I'm still in full on tears at this point making the choice to give my pup a better life, and being read some riot act about what she can/can't, would/wouldn't do. AND she doesn't want the dog, but will confiscate him from me. Huh?! One of the hardest decisions (but doing right by my pup) became an awful showcase of human compassion, decency and concern for an animals well being.

Three strikes you're out!!…read more In 2021 I took my precious Maltese to get groomed and I was so disappointed but didn't complain much because my precious boy was on his last months of life. After he passed I got a new little pooch and decided to take her in at a couple of months of life. She must have been 3 lbs or so. The cutest pooch ever. They failed again. They chopped her up terribly. I was , again, disappointed. That was over a year ago. I recently moved about a mile away and thought I'd give them one more chance. Apparently, they don't follow instructions well. My little 8lb Maltese/ Bischon Frise's hair was about 4" long and I strictly asked for it to stay long. I wanted a groom not a shave. If they couldn't keep it long they should have called me. I told them this would be the last time I'd give them a chance. They failed miserably. They made her look like a poodle. 1/2 inch long, no hair on the face at all, her long ears were basically cut off and they gave her poodle paws. WTH!?! Not only that, they charged me $70 to basically shave her. They didn't GROOM her. They SHAVED her. I'll be contacting the manager tomorrow and ask for a refund. I just thank God that her hair will grow back. Until then, I've got a poodle

I've stopped in this store on a few different occasions. Upon arrival get ready to have the staff…read moreeither 1) give you a stinkface or eye daggers 2) totally ignore you 3) act like a breeze must have opened the door, because there is no way the staff is going to engage you in conversation 4) continue to stand at the counter and stare into space. I think the staff here subscribes to the Jurassic Park way of thinking - "if I keep still enough they cant see me and the customers will just leave". The shop itself has run of the mill dogwares for sale. Nothing amazing or exceptional, but all over priced. They also have a self service dog wash for 20 dollars for large dogs and 15 for small dogs. The first rule or a new business is to be as friendly as possible so people want to come into your place and spend money. Also (hopefully) those same people will tell their friends and then your business will grow. I believe this business will join the long list of failed businesses in downtown Libertyville if they don't change their attitude.

I love everything about Kriser's...you always have everything I want for my fur babies whether I…read moreshop online or in person. And when I don't know exactly what it is that I need or if I'm shopping for something specific, the staff (esp at Bucktown) are super knowledgeable & helpful!

Staff was friendly! We have two little dogs and there were enough options that we didn't need to go…read moreto another store. The clothes were cute and price was good! We will go back again for more clothing!

We stopped in to give my reptile loving son a chance to look around and see snakes in real life…read more There is so much to see. Snakes, spiders, fish, bearded dragons, geckos, and more. The employees were so welcoming and happy to have us walk around and look at everything. While they do sell supplies, enclosures, and even adopt out reptiles, for us, this was a great place to visit and simply take in the different reptiles.

These guys are great! They helped and taught us so much about our lizard. They also take care of…read morea lot of abandoned lizards and snakes. Cannot say enough about this people and this company.

Pet Factory is America's leading manufacturer of USA made beef rawhide dog chews…read more Friendly, knowledgeable, pet friendly employees and sales staff.

My Mommy takes me to Pet Supplies Plus in my Bubble carrier so that I can watch the birds and…read morefishes My stupid sister Bailey the Dog get groomed here because she is unable to wash herself like me! Dogs are useless and steal my food but Mommy can buy me more here Thank you for being a nice calm place and not overpriced like Petsmart We (2 dogs and 2 cats) can all enjoy a walk here even in Chicago winters or summer rains thank you Pet Supplies Plus Please see attached photo for TG

We won't be getting their falsely advertised "large" superworms any longer; The quantity/quality is…read morenot worth the price they charge their customers!!! I get better/larger superworms elsewhere!

Interesting experience and the staff did not seem happy to help us. The staff kept walking away…read morefrom us when we were asking for help.

As I was visiting my Dad in Libertyville, I decided to take my Golden Retriever to the grooming…read moresalon to get a pawdicure as she was in need. The folks at this location are very professional, friendly and did an awesome job on my dogs Grinchy toes!! lol A great group of groomers. Great location!! A+