Terrible, Terrible communication. And rude customer service. Even office manager aweful to speak…read morewith when I got upset with paying for a service I really didn't even get with contact lenses. Impatient and rush you through trying to learn how to wear them. And then do not make sure you are aware you have 90 days to get them correct. It's on the customer to make sure they know exactly how the process works, even when you've gone through something dramatic like tearing your retina. Just a bad experience overall with the office staff in general.

3.5 stars based on 2 separate visits- I'm rounding down based on the most recent experience…read more I like how you can make an appointment via text so you don't have to call and be on hold, or wait to speak to someone. That's my favorite part. I had been here once before, last year, and became a repeat customer for this visit based on the efficiency and the friendliness of the staff and doctor. Here are my notes from todays visit. I had a 930am Friday appt and even though I got there early, I still had to unfortunately wait to be seen 25 min. I know that's unfortunately what to expect these days from doctors- I just appreciate communication as to if I'll be needing to wait longer. Common courtesy. I love the eye doctor, Dr Hoyle. Fabulous. Personable. Knowledgeable. 5 stars for her. Other than the overall excessive waiting, it was fine generally speaking. What to expect - You sign your waivers at the front desk with the expo marker and they scan it into your files- you wait to be called. You're walked through the initial eye check process like the glaucoma check, questions, initial eye screening, etc...then from there you're handed off to the doctor, with a wait of course in the room- then to the payment counter with clear explanations to any questions you have. A bit overpriced for their services - like $60 for a contact "fitting" for me that took 30 seconds to do- it was to see if my old prescription was still satisfactory or I wanted to try a stronger one. The technician or doctor didn't even check that the contacts looked proper on my eyes this time actually now that I'm reviewing my visit. that's definitively overpriced now.... Speaking of pricing, I had to ask for the free solution sample both times I came here-I was never offered any free samples which is sure a small thing/ but to someone like me paying $99 for a checkup, just the offer goes a long way. I didn't like how they can't provide a physical copy of your retinal scan image- they will gladly email it, which is fine, but aren't able to print it and you pay them $39 for this 1 second picture. Quite overpriced I believe, and it's not something they ask if you want or say you need or don't need- it's just assumed you'll get it even if not a high risk individual. The efficiency- That's what I appreciated from the first time I came which is why I returned- but after having to wait so long overall [before appt & then after seeing the doctor to try on the contacts prescribed this time, and no clear reasoning as to why all this waiting ]-- I did an entire yoga stretch routine in my exam room as I waited to be brought contacts to try on- I think I will consider another local optometrist since there are plenty in the area.

This place is booked! My dog ate my glasses and I was told that I would have to wait approximately…read more6 to 8 weeks to get in and get seen. But then, thankfully, I was told that I could be put on a waiting list! I was seen the following week. The Staff are extremely friendly and helpful, and the doctor is very thorough during his examinations to make sure that you get the exact prescription you need. This is only my second pair of glasses so I was struggling to find frames that I liked, but Amy was there to guide me through the process. God bless Amy because I would've walked out with a pair of clown glasses for sure. Highly recommend!

This place stands out among other eye Dr's offices. I went in yesterday to set an appointment and…read morewas greeted right away with a very friendly employee named Kelly. She quickly found an appointment that works for my schedule that is not a month out like other places. I have gone here for several years and every time I go in, I'm seen right away and get a very thorough exam, but I get in and out very fast. I also looked around at glasses for a little while, and they had a great selection, and I was shocked at how reasonable they were. That is refreshing in today's pricing gouges that are seen everywhere else. Please give Dr Sugarman office a chance; you will not be disappointed!

Dr. Chris Mills is friendly and professional. He takes his time to answer any questions regarding…read morethe health of your eyes and you feel confident you are getting the best care. The front desk, with Teresa to welcome you, to LaToya, who will address any contact or eye glass benefits your insurance will cover. The staff is very helpful with your visit, like Krista, who makes your appointment pleasant. Thank you Mills Eye Care for years of excellent service for my family!

First time visit to Mills Eye Care and was seen my Dr. Ed Mills. He was extremely personable and…read moreknowledgeable. He is passionate about what he does and providing valuable information and facts about eye health and care. Spent considerable time asking and answering questions. Didn't feel rushed or put off one bit actually felt like I was only patient for the day. Office staff was nice and didn't have to wait at all. Excellent! I would recommend them to anyone I actually made my husband an appointment while there. Keep up the great work good customer/patient service means EVERYTHING!

The Dr Jason is amazing been coming here for about 5 years. I have never had an issue with them…read morethey are very kind and always on time with no issues. I get my glasses and contacts here also have been treated for eye infections. I would highly recommend this place as there staff is always helpful and everything they do is great.

I have gone to Northcross Eye Associates for many years now. Dr. Jason Crawford and his team are…read moreoutstanding every time I visit. His office has a very personable atmosphere, they are very efficient in their intake/visit time, and I always come away feeling like they care. In addition to regular annual visits, Dr. Crawford tries to accommodate problem visits should they arise. He is attentive and goes out of his way to help, whether it's by offering his own advice and care or helping to connect patients to providers who can help if their needs are beyond optometry. Dr. Crawford really listens, and I like that he's willing to take the time to help you navigate any questions or concerns you might have. He has been a phenomenal provider. I highly recommend him and his office for your eye care needs!

I went to Denver Eye Care for a full service provider exam, eye glasses. They were quick to get a…read moreappointment and convenient to my location. I was very impressed by there equipment and technology. People are super friendly. They had a reasonable assortment of Eyewear at a higher-end price. There are some things to note. Check on if they take your insurance. Take a pile of cash because they are not credit card friendly. That meaning they charge you about 3% on your total payment. In today's world I find that very unusual because most people don't carry cash or a checkbook. For us older people that equates to 3 to 4 days food. All else was good except due to my insurance I had to go to a different place for my glocoma exam..

Absolutely horrible product quality and an uncaring attitude of the patient / customer. Extremely…read morepoor quality of products. Out of 47 days I had my new glasses, I only wore them a total of 18 days due to the frame breaking and the wrong prescription. Since the warranty only works on one frame and mine broke in 30 days, I can't get another frame WHEN this one breaks. They told me that if I keep adjusting them that's what's breaking the frame, they blame shifted the poor quality of the product to it being my problem. One warranty, no refunds, poor customer service and lack of accountability of anyone there doing wrong. It's the customers fault...They have the same problem as so many other business do now, they look past you to the next customer.

Patient here since 2007. Started seeing Dr. Chris a few…read moreyears ago when Dr.Chuck left. Chris is young and excitable, and if you're new to the area, you might have some trouble with his local drawl. He's a really nice guy. I was having some trouble with the fit of my contacts after wearing them for over 30 years, and he did his best to find me a brand that worked for me (no success yet). Easy to get an appointment if your'e not particular about the time.

I recently visited Dr. Christopher Mills as a new patient. Two years ago, I was diagnosed with an…read moreeye issue by another optometrist that was convenient to my office at the time. Dr. Mills' office is actually closer to my home. After a thorough eye examination, I was told that I was misdiagnosed by the other optometrist. What a relief! The previous doc hadn't even performed the tests needed to make the diagnosis, just made his judgment based on symptoms. Dr. Christopher Mills took the time to sit down with me and go over the test results, explain my symptoms and treatments, and help me get fitted back into contact lenses (that I hadn't worn in over two years). I feel that I was treated with care and concern by Dr. Mills. I felt appreciated and not just hurried through so he could get to the next patient. I certainly would recommend this practice to anyone.

I have found my new eye doctor and I couldn't be happier…read more They are clear, efficient and don't try to over sell you on anything. I also love that you can communicate with them via text and they also make it easy to schedule appointments online. I appreciated their thoroughness in the appointment, but also never made you feel rushed. Overall, it was just a great experience and I loved that they didn't try to push me into a specific contact or make me feel like I also needed to purchase glasses (I can't stand when your prescription doesn't change and they try to say you need new backup items). *this was a routine/annual contact lens visit.

I have ongoing issues with narrow puncta of the eye which causes improper drainage. When my…read moreallergies are acting up, this causes excess tearing, redness and swelling of left eye. This issue flairs up about once per year. The only fix is extensive eye surgery which may or may not work long term. Dr. Szulborski refused to call in prescription for steroid eye drops without coming into clinic even though it had been almost a year since I needed to use eye drops for this issue and despite having yearly eye appointment with her scheduled for next month. No past eye provider has refused this request given that ongoing issue is well noted in my medical history. I do not recommend this clinic for this reason and will be looking for a new eye doctor.

The knowledge of your employees on the services they need to give to someone when they walk in the…read moredoor. The customer should not have to be the one to tell them what tests to give for certain things. I walked in there told him I need the test for getting my Dmv CDL And supposedly had a total eye exam only to learn after I go back to the DMV there is another form they need to fill out and then go back to them only to learn that I have to pay another $210. I don't understand what part of total eye examdoesn't cover this.

This place is no good they are not professional at all I paided $300 for 6mth supply of contacts…read moreTaylor at the desk told me 7 to 10 days now they are telling me 3 weeks before we can get them wouldn't even track the order for me very sad